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Service Advisor Jobs in Conway, AR (NOW HIRING)

Service Advisor Join Our Team as a Service Advisor! Are you a customer-focused professional with a passion for the automotive industry? We are seeking an enthusiastic Service Advisor to join our ...

Service Advisor Location: North Little Rock, AR, 72117 Job Overview We are seeking a motivated and customer-focused Service Advisor to join our team in North Little Rock, AR. The ideal candidate will ...

Join Our Team as a Service Advisor! Are you a customer-focused professional with a passion for the automotive industry? We are seeking an enthusiastic Service Advisor to join our dynamic team!

Service Advisor

North Little Rock, AR · On-site

$50K - $75K/yr

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer ...

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

The performance of a Service Advisor is measured by achieving: * Targeted sales goals * Targeted Customer Satisfaction Index Our Associates have many choices for career growth and development after ...

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

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Service Advisor information

See Conway, AR salary details

$10

$22

$39

How much do service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service advisor in Conway, AR is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $26.15 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.

What job categories do people searching Service Advisor jobs in Conway, AR look for?

The top searched job categories for Service Advisor jobs in Conway, AR are:

What cities near Conway, AR are hiring for Service Advisor jobs?

Cities near Conway, AR with the most Service Advisor job openings:

Infographic showing various Service Advisor job openings in Conway, AR as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,305 per year, or $22.7 per hour.

Service Advisor

Crain Automotive

Jacksonville, AR • On-site

Other

Posted 8 days ago


Crain Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

116th of 156 rated car dealerships


Job description

Service Advisor
Join Our Team as a Service Advisor! Are you a customer-focused professional with a passion for the automotive industry? We are seeking an enthusiastic Service Advisor to join our dynamic team! Responsibilities : - Interact with customers to understand their service needs - Provide expert advice on vehicle maintenance and repair options - Schedule service appointments and manage customer inquiries - Collaborate with technicians to ensure timely and efficient service delivery - Maintain accurate records and follow up with customers on completed services Qualifications: - Previous experience in automotive service advising is preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced environment Why Join Us? - Competitive salary with performance-based incentives - Comprehensive benefits package - Opportunities for professional development - A supportive and collaborative work environment Ready to take your career to the next level? Don't miss your chance to be a part of our growing team! Apply Today!

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