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Service Advisor Jobs in Arkansas (NOW HIRING)

Plaza Tire Service

Service Advisor

Paragould, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Meineke

Service Advisor

North Little Rock, AR · On-site

$50K - $75K/yr

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer ...

Crain Automotive

Service Advisor

Hunter, AR · On-site

The Service Advisor will serve as the primary point of contact between our customers and the service department, ensuring a seamless and positive experience while maintaining high standards of ...

Sun Auto Tire and Service

Service Advisor

Springdale, AR · On-site

$17 - $19/hr

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

New

Sun Auto Tire and Service

Service Advisor

Springdale, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Sun Auto Tire and Service

Service Advisor

Springdale, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Sun Auto Tire and Service

Service Advisor

Paragould, AR · On-site

$50K - $70K/yr

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Sun Auto Tire and Service

Service Advisor

Paragould, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Sun Auto Tire and Service

Service Advisor

Paragould, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Chris Crain Enterprises

Service Advisor

Conway, AR · On-site

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Milestone Auto Repair

Service Advisor

Lowell, AR · On-site

$100K/yr

Service Advisor at Milestone Auto Repair (Lowell, AR) Milestone Auto Repair is growing fast, and we're looking for a Service Advisor who can elevate our team, strengthen our customer relationships ...

Chris Crain Enterprises

Service Advisor

Benton, AR · On-site

$500/wk

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Chris Crain Enterprises

Service Advisor

Benton, AR · On-site

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Subaru of Little Rock

Service Advisor

Little Rock, AR · On-site

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

Chris Crain Hyundai

Service Advisor

Conway, AR · On-site

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Subaru of Little Rock

Service Advisor

Little Rock, AR · On-site

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Arkansas

Service Advisor information

See Arkansas salary details

$9

$21

$37

How much do service advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor in Arkansas is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $24.66 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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What job categories do people searching Service Advisor jobs in Arkansas look for?

The top searched job categories for Service Advisor jobs in Arkansas are:

What cities in Arkansas are hiring for Service Advisor jobs?

Cities in Arkansas with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,604 per year, or $21.4 per hour.

Service Advisor

Plaza Tire Service

Paragould, AR • On-site

$3.0K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Plaza Tire Service rating

4.8

Company rating: 4.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

350th of 374 rated vehicle maintenance

Job description

Overview

Powered by The Sun Auto Network, Plaza Tire Service delivers trusted tire and automotive service backed by nearly 100 years of automotive excellence. With certified technicians and over 500 locations nationwide, we provide expert care through Clarity, Confidence, and Customer Care. Proudly servicing the Midwest since 1963, we offer a complete range of auto services and repair solutions.

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and workflow in the shop, and are the manager on duty when the store manager is out. 

COMPENSATION: $50,000-$70,000/yr - to include hourly plus commission 

Principal Duties and Responsibilities:

  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications:

  • High School Diploma or equivalent
  • Must be at least 18 years old
  • Prior experience as a Service Advisor is required
  • Prior experience in sales, customer service or an automotive related field
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver's license
  • Ability to work a minimum of five days per week, including Saturday's

Benefits:

  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance 
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement!

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment Type: FULL_TIME

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