ZipRecruiter

Log In

1

Service Advisor Dispatcher Jobs in Indiana (NOW HIRING)

Precision Transmission

shop foreman

South Bend, IN · On-site

$25 - $35/hr

Perform pre-repair and post-repair road tests * Assist with dispatching and managing daily workflow * Work closely with technicians and service advisors to prioritize repairs * Help technicians with ...

Herc Rentals

Field Service Specialist

Gary, IN · On-site

$26 - $28/hr

The Field Service Specialist will dispatch field maintenance, assist in tracking costs, and input ... Technical Diagnostics Req #: 70077 Pay Range: $26.00 - $28.00 per hour Please be advised that the ...

previous page

Showing results 41-60

All JobsService Advisor Dispatcher JobsService Advisor Dispatcher Jobs in Indiana

Service Advisor Dispatcher information

What is the difference between Service Advisor Dispatcher vs Service Advisor?

AspectService Advisor DispatcherService Advisor
Primary RoleAssigns and schedules service appointments, manages communication between technicians and customersAssesses customer needs, recommends services, and communicates repair estimates
Work EnvironmentFront desk, service department, coordination-focusedCustomer-facing, sales-oriented, diagnostic
CredentialsHigh school diploma, experience in automotive service, communication skillsHigh school diploma or higher, automotive knowledge, customer service skills

While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

What is a service advisor dispatcher?

A Service Advisor Dispatcher is a professional in the automotive or service industry who acts as a liaison between customers, service technicians, and management. They are responsible for scheduling and dispatching service work, ensuring that customer needs are clearly communicated to the technicians, and that work is completed efficiently. Service Advisor Dispatchers also provide estimates, track the progress of repairs, and maintain records of service activities. Their role is crucial in maintaining workflow, customer satisfaction, and optimal use of technician resources.

Is it hard to get hired as a service advisor dispatcher?

Getting hired as a service advisor dispatcher typically requires good communication skills, knowledge of automotive or service industry operations, and sometimes prior experience in customer service or dispatch roles. Employers often look for familiarity with scheduling software and the ability to handle multiple tasks efficiently, but the difficulty varies depending on the region and the job market demand.

What are the key skills and qualifications needed to thrive as a service advisor dispatcher?

To thrive as a Service Advisor Dispatcher, you need strong organizational skills, automotive service knowledge, and experience in customer service, typically supported by a high school diploma or relevant technical training. Familiarity with dealership management software, scheduling systems, and repair order processing tools is commonly required. Excellent communication, problem-solving, and multitasking abilities help you effectively coordinate between customers, technicians, and service departments. These skills and qualities are crucial for ensuring efficient workflow, customer satisfaction, and effective service operations.

How does a service advisor dispatcher balance customer communication with coordinating repair schedules?

A Service Advisor Dispatcher plays a dual role, acting as the main point of contact for customers while also ensuring technicians' schedules are efficiently managed. Balancing these responsibilities requires strong organizational skills, as you'll often need to update customers on repair statuses while simultaneously dispatching jobs based on technician availability and skill set. Effective communication and time management are crucial, as you'll be handling multiple requests and prioritizing urgent repairs without compromising service quality. Collaboration with both customers and the service team is key to maintaining workflow and customer satisfaction.
What are popular job titles related to Service Advisor Dispatcher jobs in Indiana? For Service Advisor Dispatcher jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Advisor Dispatcher jobs in Indiana look for? The top searched job categories for Service Advisor Dispatcher jobs in Indiana are:
What cities in Indiana are hiring for Service Advisor Dispatcher jobs? Cities in Indiana with the most Service Advisor Dispatcher job openings:
Service Advisor Dispatcher jobs near you
Infographic showing various Service Advisor Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Automotive Service Technician - All Levels

Don Ayres Acura

Fort Wayne, IN • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Looking to grow your automotive career with a dealership that invests in its technicians? Don Ayres Acura is hiring motivated individuals at multiple skill levels, from Quick Lube Technicians to Master Technicians. We offer paid training, modern equipment, career advancement opportunities, and a professional team environment where technicians can build long-term careers.
Available Positions:
  • Quick Lube Technician: $15-$20.00/hour
  • Entry-Level Service Technician: $20.00/hour +
  • Experienced Service Technician: Flat rate based on experience
  • Master Service Technician (Flat Rate): Top flat-rate compensation

Technician Benefits:
  • Monthly Warranty Bonus
  • Compensation for completed multi-point inspections
  • Highly competitive pay, based on experience, certifications, and performance. Our top technicians consistently earn above industry average thanks to steady workflow, efficient dispatching, and a supportive team environment.
  • Flat rate pay structure rewards efficiency and skill
  • Consistent hours and strong customer volume to maximize flagged hours
  • Shop equipped with the newest technology
  • Uniforms allowance provided
  • Discounts on products and services
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • Certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands on and web-based training
  • Clean and professional work environment
  • Modern shop equipped with the latest technology and diagnostic equipment

Quick Lube Technician Responsibilities:
  • Perform oil changes and basic maintenance services
  • Inspect and adjust tire pressure
  • Inspect and refill fluid levels as needed
  • Complete multi-point vehicle inspections
  • Replace oil filters and drain plugs
  • Lubricate vehicle fittings as needed
  • Maintain a clean and organized work area
  • Provide excellent customer service and communicate professionally with team members

Service Technician Responsibilities:
  • Perform work specified on repair orders efficiently and according to dealership and manufacturer standards
  • Diagnose, maintain, and repair automotive systems including engine, transmission, steering, suspension, brakes, electrical, and air conditioning systems
  • Test-drive vehicles and operate diagnostic equipment
  • Communicate findings and repair recommendations with Service Advisors
  • Provide accurate repair estimates and timelines
  • Complete warranty repairs according to manufacturer specifications

Qualifications:
  • Previous automotive dealership experience preferred
  • Strong mechanical and troubleshooting skills
  • Ability to work in a fast-paced environment
  • Positive attitude and strong work ethic
  • Excellent customer service and communication skills
  • Team-oriented mindset
  • Ability to learn new technology and repair procedures
  • Basic computer proficiency
  • Valid driver's license with clean driving record
  • High school diploma or equivalent
  • Willingness to complete pre-employment background check and drug screening

VIDEO: Meet your Service Manager
Benefits:
  • Competitive pay with performance-based compensation
  • Health and dental insurance
  • Supplemental vision, dental, and life insurance
  • Paid time off and holidays
  • Closed on major holidays
  • Short-term disability insurance
  • Life insurance coverage at no cost, fully paid by the employer
  • Employee Assistance Program
  • Fitness Club Discount
  • 401(k) retirement plan with company match.
  • Employee discounts on parts and services
  • Ongoing training and career advancement opportunities
  • Fast-paced, high-energy environment
  • Supportive, friendly, and positive company culture

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Apply