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Senior Xerox Customer Service Jobs (NOW HIRING)

Xerox

Federal - Client Manager

Las Vegas, NV · On-site

... customer outcomes. * Identify opportunities to expand Xerox products, technology, equipment, and service offerings. * Build relationships with executive stakeholders including CIOs and senior agency ...

Xerox

Print Service Technician - Lynn, MA

Lynn, MA · On-site

Join Xerox as a DocuCare Associate II and become an integral part of our Service Delivery team, supporting one or more customer locations to deliver exceptional managed print services. In this role ...

Xerox

Federal - Client Manager

Las Vegas, NV · On-site

... customer outcomes. * Identify opportunities to expand Xerox products, technology, equipment, and service offerings. * Build relationships with executive stakeholders including CIOs and senior agency ...

Xerox

Senior Enterprise Security Architect

... Mid-Senior Level Currency USD - United States - US Annual Base Salary Minimum 97,740 Annual Base ... services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is ...

Xerox

... services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is ... Sales Engagement & Customer Relationship Management * Conduct in-person meetings with existing and ...

Xerox

Senior Account Executive

Reno, NV · On-site

Overview: Xerox Corporation is an information services technology company that has continually ... Strong customer service and rapport building abilities * Great interpersonal, negotiation, and ...

Xerox

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...

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Senior Xerox Customer Service information

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How much do senior xerox customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for senior xerox customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

Does Senior Xerox Customer Service offer remote jobs?

Senior Xerox Customer Service roles are typically based on-site, as they involve direct interaction with equipment and customers. However, some positions may offer remote or hybrid options depending on the company's policies and the specific job requirements.

What is the difference between Senior Xerox Customer Service vs Xerox Customer Service Representative?

AspectSenior Xerox Customer ServiceXerox Customer Service Representative
Required CredentialsHigh school diploma, experience, possibly certificationsHigh school diploma or equivalent, basic training
Work EnvironmentCall centers, client sites, corporate officesCall centers, client sites, corporate offices
Job ResponsibilitiesHandling complex customer issues, mentoring, process improvementsResponding to customer inquiries, troubleshooting, order processing

Senior Xerox Customer Service roles typically involve handling more complex issues, mentoring junior staff, and contributing to process improvements. In contrast, Xerox Customer Service Representatives focus on responding to customer inquiries and basic troubleshooting. Both roles share similar environments and credentials but differ in scope and responsibility.

What cities are hiring for Senior Xerox Customer Service jobs? Cities with the most Senior Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
What states have the most Senior Xerox Customer Service jobs? States with the most job openings for Senior Xerox Customer Service jobs include:
Senior Xerox Customer Service jobs near you

Federal - Client Manager

Xerox

Las Vegas, NV • On-site

Other

Posted 18 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 156 rated electronics manufacturers

Job description

General Information
City
Las Vegas, Phoenix, Reno, San Diego, Scottsdale
State/Province
Arizona, California, Nevada
Country
United States
Date
Wednesday, July 22, 2026
Working time
Full-time
Ref#
20040360
Job Level
Specialist
Job Type
Experienced
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
95,940
Annual Base Salary Maximum
191,880
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview
At Xerox, we make work, work.
For more than a century, Xerox has continually redefined the workplace experience. Today, we're helping organizations simplify work through innovative technology, digital services, and workplace solutions. We are looking for a motivated Federal Client Executive to drive growth within U.S. Federal Government accounts by developing trusted customer relationships, identifying new business opportunities, and delivering solutions that help agencies achieve their mission.
If you have experience selling into Federal agencies and enjoy building strategic relationships while driving revenue growth, we'd love to hear from you.
What You'll Do
As a Federal Client Executive, you will be responsible for growing and managing a portfolio of Federal Government customers by developing new business opportunities while expanding existing relationships.
Key responsibilities include:
  • Build and maintain strong relationships across assigned Federal Government accounts.
  • Develop and execute strategic account plans to drive profitable revenue growth.
  • Generate and manage a healthy sales pipeline while maintaining accurate forecasting.
  • Lead Customer Focus Teams (CFTs) to coordinate sales strategy and successful customer outcomes.
  • Identify opportunities to expand Xerox products, technology, equipment, and service offerings.
  • Build relationships with executive stakeholders including CIOs and senior agency leaders.
  • Lead complex sales opportunities from discovery through proposal, negotiation, and close.
  • Partner with Solution Architects, Sales Specialists, Delivery teams, and the Global Bid Center to develop winning solutions and proposals.
  • Support Quarterly Business Reviews (QBRs) to strengthen customer relationships and identify additional growth opportunities.
  • Stay current on Federal procurement processes and contracting requirements.
Required Qualifications
  • Experience selling into U.S. Federal Government agencies, including DoD and/or Civilian agencies.
  • Strong understanding of Federal contracting processes.
  • Proven success developing new business while growing existing accounts.
  • Experience managing complex sales cycles.
  • Excellent executive-level communication and presentation skills.
  • Strong organizational and account planning abilities.
  • Experience using Microsoft 365 and Microsoft Dynamics CRM.
  • Comfortable leveraging AI tools to improve productivity and effectiveness.
  • Ability to work independently while collaborating across cross-functional teams.
Preferred Qualifications
  • Former Department of Defense experience.
  • Active or previous Federal CAC.
  • Active or previous DoD Security Clearance.
  • Experience leading RFP and proposal development.

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

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