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Senior Windows Desktop Engineer Jobs in Iowa (NOW HIRING)

Tri-City Group

Senior IT Systems Engineer

Davenport, IA · On-site

$99K - $135K/yr

Key Responsibilities: * Install, configure, and maintain Windows Servers, Microsoft 365 ... Offer Tier 2/3 technical support for desktops, servers, networking, and cloud environments.

NCMIC

Technical Service Specialist I

Clive, IA · On-site

Triages requests, documents resolution steps, escalates complex issues to senior team members, and ... Working knowledge of Windows desktop support, common endpoint hardware/peripherals, and basic ...

Truck Country

Desktop Support Specialist

Dubuque, IA · On-site

Additionally, assist senior IT staff in the configuration of hardware including laptops ... Knowledge of Windows Server/Active Directory a plus * Occasional travel throughout Iowa, Wisconsin ...

Align Technology, Inc.

$109K - $141K/yr

... team as a Senior Software Engineer in Test , focusing on improving the quality of existing ... Work with a diverse set of applications, including cloud-based and desktop solutions, primarily ...

Booz Allen Hamilton

Computer Support Engineer

Nevada, IA · On-site

$69K - $158K/yr

Ability to use Windows, Unix, or Linux * TS/SCI clearance * HS diploma or GED * Security ... Escalates more complex problems to senior levels, and performs other duties, as assigned. You Have:

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Senior Windows Desktop Engineer information

What is a senior Windows desktop engineer?

Senior Windows Desktop Engineers are IT professionals responsible for designing, implementing, managing, and supporting Windows-based desktop environments within an organization. They ensure the stability, security, and optimal performance of desktop systems, often handling complex troubleshooting and advanced configuration tasks. These engineers also lead projects related to desktop deployment, upgrades, and automation, and may mentor junior staff. Their expertise is critical for maintaining productivity and security in workplaces that rely heavily on Windows operating systems.

How does a senior Windows desktop engineer typically collaborate with other IT teams within an organization?

A Senior Windows Desktop Engineer frequently works cross-functionally with network engineers, cybersecurity teams, and help desk staff to ensure seamless deployment, security, and support of Windows desktop environments. They often participate in project meetings, share technical insights, and coordinate rollouts or troubleshooting efforts. This level of collaboration helps maintain system stability, quickly resolve user issues, and implement best practices across the organization. Strong communication and teamwork skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a senior Windows desktop engineer, and why are they important?

To thrive as a Senior Windows Desktop Engineer, you need deep expertise in Windows operating systems, desktop management, troubleshooting, and a relevant degree or certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools like Active Directory, SCCM, Intune, and scripting languages (PowerShell) is typically required. Strong problem-solving, communication, and project management abilities help you excel in collaborating with teams and supporting end-users. These skills ensure secure, efficient, and reliable desktop environments vital for organizational productivity.

What is the difference between Senior Windows Desktop Engineer vs Windows Desktop Support Specialist?

AspectSenior Windows Desktop EngineerWindows Desktop Support Specialist
CertificationsMCSE, MCSA, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentDesigning, implementing, and maintaining desktop environments in enterprise settingsProviding technical support and troubleshooting for end-users
ResponsibilitiesAdvanced system configuration, deployment, and troubleshootingIssue resolution, user support, and basic desktop maintenance

The Senior Windows Desktop Engineer typically handles complex system configurations and enterprise deployments, requiring advanced certifications and technical expertise. In contrast, the Windows Desktop Support Specialist focuses on end-user support and troubleshooting. Both roles are essential in IT support hierarchies but differ in scope and complexity.

What are popular job titles related to Senior Windows Desktop Engineer jobs in Iowa?

For Senior Windows Desktop Engineer jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Senior Windows Desktop Engineer jobs in Iowa look for?

The top searched job categories for Senior Windows Desktop Engineer jobs in Iowa are:

What cities in Iowa are hiring for Senior Windows Desktop Engineer jobs?

Cities in Iowa with the most Senior Windows Desktop Engineer job openings:

Senior Windows Desktop Engineer jobs near you

Senior IT Systems Engineer

Davenport, IA • On-site

Tri-City Group
See more jobs at Tri-City Groupexternal

$99K - $135K/yr

Other

Re-posted 25 days ago

Job description

Tri-City Group is currently looking for a proactive Senior IT Systems Engineer to fill an immediate opening within the IT Managed Service team in Davenport, IA. This role involves managing, maintaining, and troubleshooting IT systems for multiple clients. They act as technical experts, resolving complex issues, leading upgrades and design projects, implementing solutions, and ensuring the optimal performance and uptime of client infrastructure.

Key Responsibilities:
  • Install, configure, and maintain Windows Servers, Microsoft 365, virtualization (VMware/Hyper-V), and cloud solutions.
  • Maintain and troubleshoot networking devices such as firewalls, routers, switches, VLANs, and VPNs.
  • Plan and carry out IT infrastructure projects, including system migrations, upgrades, and security enhancements.
  • Offer Tier 2/3 technical support for desktops, servers, networking, and cloud environments.
  • Diagnose and resolve complex IT issues across different client environments.
  • Manage schedules and prioritize multiple support requests and project tasks.
  • Keep projects on track by coordinating with clients, vendors, and internal teams.
  • Apply best practices for backup, disaster recovery, and cybersecurity.
  • Work directly with clients to offer technical guidance and strategic suggestions.
  • Document configurations, troubleshooting steps, and client environments for future reference.
Required Skills, Knowledge, and Abilities:
  • Experience: 4+ years in IT support, system administration, or a similar role (preferably in an MSP or multi-client environment)
  • Technical Skills: Strong knowledge of Windows Server, networking, Microsoft 365, Active Directory, DNS, DHCP, firewalls, Fortinet, and SonicWall are preferred, and cloud technologies
  • Project Execution: Ability to plan, prioritize, and complete projects efficiently while balancing support tasks
  • Multi-Tasking & Organization: Capable of managing multiple client environments, tickets, and deadlines
  • Security Awareness: Understanding of cybersecurity best practices, compliance requirements, and security tools
  • Certifications (Preferred but Not Required): Microsoft (MCP, MCSA, MS-900, AZ-900), CompTIA Network+/Security+, Cisco CCNA, or similar
  • Excellent Communication Skills: Ability to explain technical issues to both technical and non-technical users

All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.

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