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Senior Windows Desktop Engineer Jobs in Waterloo, IA

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Senior Windows Desktop Engineer information

See Waterloo, IA salary details

$10

$44

$80

How much do senior windows desktop engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for senior windows desktop engineer in Waterloo, IA is $44.57, according to ZipRecruiter salary data. Most workers in this role earn between $27.50 and $57.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior Windows desktop engineer, and why are they important?

To thrive as a Senior Windows Desktop Engineer, you need deep expertise in Windows operating systems, desktop management, troubleshooting, and a relevant degree or certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools like Active Directory, SCCM, Intune, and scripting languages (PowerShell) is typically required. Strong problem-solving, communication, and project management abilities help you excel in collaborating with teams and supporting end-users. These skills ensure secure, efficient, and reliable desktop environments vital for organizational productivity.

How does a senior Windows desktop engineer typically collaborate with other IT teams within an organization?

A Senior Windows Desktop Engineer frequently works cross-functionally with network engineers, cybersecurity teams, and help desk staff to ensure seamless deployment, security, and support of Windows desktop environments. They often participate in project meetings, share technical insights, and coordinate rollouts or troubleshooting efforts. This level of collaboration helps maintain system stability, quickly resolve user issues, and implement best practices across the organization. Strong communication and teamwork skills are essential for success in this role.

What is the difference between Senior Windows Desktop Engineer vs Windows Desktop Support Specialist?

AspectSenior Windows Desktop EngineerWindows Desktop Support Specialist
CertificationsMCSE, MCSA, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentDesigning, implementing, and maintaining desktop environments in enterprise settingsProviding technical support and troubleshooting for end-users
ResponsibilitiesAdvanced system configuration, deployment, and troubleshootingIssue resolution, user support, and basic desktop maintenance

The Senior Windows Desktop Engineer typically handles complex system configurations and enterprise deployments, requiring advanced certifications and technical expertise. In contrast, the Windows Desktop Support Specialist focuses on end-user support and troubleshooting. Both roles are essential in IT support hierarchies but differ in scope and complexity.

What is a senior Windows desktop engineer?

Senior Windows Desktop Engineers are IT professionals responsible for designing, implementing, managing, and supporting Windows-based desktop environments within an organization. They ensure the stability, security, and optimal performance of desktop systems, often handling complex troubleshooting and advanced configuration tasks. These engineers also lead projects related to desktop deployment, upgrades, and automation, and may mentor junior staff. Their expertise is critical for maintaining productivity and security in workplaces that rely heavily on Windows operating systems.
Senior Windows Desktop Engineer jobs near you
Infographic showing various Senior Windows Desktop Engineer job openings in Waterloo, IA as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $92,708 per year, or $44.6 per hour.

Deskside Support Engineer-Independence, IA

Belcan Government Solutions

Independence, IA • On-site

$60K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Summary:

The Deskside Support Engineer in Independence, IA provides hands‑on technical support for end‑user devices including laptops, desktops, printers, scanners, and peripheral equipment. This role ensures timely resolution of hardware and software issues, maintains accurate inventory records, and supports the deployment of applications and equipment across the organization. The engineer serves as the primary onsite technical resource for employees and collaborates with IT teams to maintain a stable and secure computing environment.


Job Duties:

  • End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals.
  • Printer & Scanner Support - Install, configure, and maintain printers, scanners, and multifunction devices, including coordination with vendors when needed.
  • Software Installation - Install, update, and configure approved software applications following organizational standards and security policies.
  • Hardware Deployment - Prepare, image, and deploy new devices; perform hardware upgrades and replacements.
  • Inventory Management - Track IT assets, maintain accurate inventory records, and support lifecycle management of equipment.
  • Ticket Management - Respond to and resolve service requests within defined SLAs using the organization's ITSM platform.
  • User Support & Training - Provide guidance to employees on device usage, basic troubleshooting, and security best practices.
  • Collaboration - Work closely with network, security, and systems teams to escalate issues and support broader IT initiatives.
  • Compliance & Security - Ensure all devices meet security, patching, and compliance requirements.

Key Responsibilities:

  • End‑User Device Support - Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals.
  • Printer & Scanner Support - Install, configure, and maintain printers, scanners, and multifunction devices, including coordination with vendors when needed.
  • Software Installation - Install, update, and configure approved software applications following organizational standards and security policies.
  • Hardware Deployment - Prepare, image, and deploy new devices; perform hardware upgrades and replacements.
  • Inventory Management - Track IT assets, maintain accurate inventory records, and support lifecycle management of equipment.
  • Ticket Management - Respond to and resolve service requests within defined SLAs using the organization's ITSM platform.
  • User Support & Training - Provide guidance to employees on device usage, basic troubleshooting, and security best practices.
  • Collaboration - Work closely with network, security, and systems teams to escalate issues and support broader IT initiatives.
  • Compliance & Security - Ensure all devices meet security, patching, and compliance requirements.

Required Qualifications:

  • Experience supporting laptops, desktops, printers, scanners, and related hardware.
  • Strong knowledge of Windows OS, basic networking, and common enterprise applications.
  • Familiarity with imaging tools, device management platforms, and ITSM ticketing systems.
  • Ability to diagnose hardware and software issues efficiently.
  • Strong communication and customer service skills.

Preferred Qualifications & Skills:

  • Experience supporting laptops, desktops, printers, scanners, and related hardware.
  • Strong knowledge of Windows OS, basic networking, and common enterprise applications.
  • Familiarity with imaging tools, device management platforms, and ITSM ticketing systems.
  • Ability to diagnose hardware and software issues efficiently.
  • Strong communication and customer service skills.


Compensation:

We provide a competitive pay and benefits package. This position is offering a salary range of $60,000-$72,0000 Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

www.belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.