ZipRecruiter

Log In

1

Senior Technical Support Jobs in Nebraska (NOW HIRING)

Relativity

Senior Technical Account Manager

Omaha, NE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit ...

Argo Group

Senior Technical Claims Specialist

Omaha, NE · On-site

$150 - $200/hr

This role will directly report to the SVP, Claims Legal based in Chicago and is responsible for providing technical support on insurance coverage disputes and major cases in litigation assigned to ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse ... This role acts as a trusted technical advisor to customers and a key internal partner to Support ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse ... This role acts as a trusted technical advisor to customers and a key internal partner to Support ...

Epitec

Technical Program Manager

Omaha, NE · On-site

$70 - $95/hr

Senior Technical Program Manager - Client Implementation & Enablement Location: Omaha NE onsite ... Drive readiness for go live and early production support: runbooks, run / rollback plans ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support JobsSenior Technical Support JobsSenior Technical Support Jobs in Nebraska

Senior Technical Support information

See Nebraska salary details

$31.9K

$105.5K

$217.9K

How much do senior technical support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior technical support in Nebraska is $105,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $115,800.00 per year, depending on experience, location, and employer.

What is a senior technical support?

Senior Technical Support specialists are experienced professionals who provide advanced assistance and troubleshooting for technical issues related to products, services, or systems. They handle complex problems that frontline support staff cannot resolve and often serve as a bridge between customers and engineering teams. Their responsibilities may include mentoring junior staff, creating documentation, and ensuring customer satisfaction through effective problem resolution.

How does a senior technical support professional typically interact with other departments to resolve complex customer issues?

Senior Technical Support professionals often collaborate closely with engineering, product management, and quality assurance teams to address complex technical challenges. When an issue exceeds frontline troubleshooting, they escalate cases, provide detailed diagnostics, and may participate in cross-functional meetings to ensure timely resolution. This collaboration not only facilitates faster solutions for customers but also helps identify recurring problems and drive product improvements. Effective communication and teamwork are essential skills in this role, as it often acts as a bridge between the customer and internal technical teams.

What are the key skills and qualifications needed to thrive as a senior technical support specialist, and why are they important?

To excel as a Senior Technical Support specialist, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically several years of experience in IT support roles. Familiarity with ticketing systems like Zendesk or ServiceNow, remote diagnostic tools, and relevant certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong communication, patience, and problem-solving abilities enable you to resolve complex issues and guide both users and junior staff. These skills are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining efficient IT operations.

What is the difference between Senior Technical Support vs Technical Support?

AspectSenior Technical SupportTechnical Support
Required CredentialsTypically requires 3+ years experience, certifications like CompTIA A+ or Network+, and advanced troubleshooting skillsEntry to mid-level certifications, such as CompTIA A+; less experience needed
Work EnvironmentSupports complex technical issues, often in enterprise or corporate settingsHandles basic to moderate customer issues, often in call centers or help desks
Employer & Industry UsageUsed across IT, telecommunications, and technology companies for experienced support rolesCommon in retail, small business, and entry-level IT support roles

Senior Technical Support professionals handle more complex issues, require more experience and certifications, and often work in larger organizations. Technical Support roles are more entry-level, focusing on basic troubleshooting and customer assistance. The main difference lies in experience, complexity of issues handled, and scope of responsibilities.

What are the most commonly searched types of Technical Support jobs in Nebraska?

The most popular types of Technical Support jobs in Nebraska are:

What are popular job titles related to Senior Technical Support jobs in Nebraska?

For Senior Technical Support jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Senior Technical Support jobs in Nebraska look for?

The top searched job categories for Senior Technical Support jobs in Nebraska are:

What cities in Nebraska are hiring for Senior Technical Support jobs?

Cities in Nebraska with the most Senior Technical Support job openings:

Senior Technical Support jobs near you
Infographic showing various Senior Technical Support job openings in Nebraska as of August 2026, with employment types broken down into 94% Full Time, and 6% Nights. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $105,503 per year, or $50.7 per hour.

Senior Technical Accountant

National Indemnity Company

Omaha, NE • On-site

$70K - $89K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

National Indemnity Company rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

15th of 315 rated insurance

Job description

Company:
NICO National Indemnity Company
Want to work for a company with unparalleled financial strength and stability that offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.
The Senior Technical Accountant is a highly skilled accounting professional with deep statutory insurance accounting expertise - someone who can operate beyond preparation work and contribute at a review, oversite, and advisory level. This role supports complex complex statutory reporting, technical research, reconciliations, regulatory interactions, and audit matters across a dynamic insurance organization.
This position will be with National Indemnity Company and will sit in Omaha, NE and up to 50% hybrid at management discretion after a period of on site training. This position is NOT ELIGIBLE for employer visa sponsorship.
What will you do?
Statutory Accounting
  • Serve as a subject-matter expert on Statutory Accounting Principles (SAP), including interpretation of codification, application to complex transactions, and guidance for internal partners.
  • Review and analyze quarterly and annual statutory filings, including financial statements, MD&A, and supplemental schedules.
  • Conduct proactive research on emerging statutory guidance; monitor SAPWG activity, industry developments, and regulatory trends, and communicate impacts to leadership.
  • Support the statutory audit, including technical SAP analysis, codification checklist review, and coordination of audit responses.
  • Assist with state examinations and ongoing regulator communications, including holding company filings, dividend notifications, and multi-jurisdictional requirements.
  • Support regulatory review related to group reinsurance structures, new business initiatives, and U.S./international reporting considerations.
  • Provide clear, well-supported explanations of balances, reconciliations, processes, and conclusions to auditors and management.

Senior Accounting Review & Oversight
  • Review complex investment, cash, and general ledger reconciliations for completeness, accuracy, and proper documentation, with a strong understanding of data flow into statutory statements.
  • Investigate and resolve out-of-balance conditions, unexplained variances, and inconsistencies across multiple data sources.
  • Work across multiple systems and data feeds, validating data integrity and resolving discrepancies between source systems and the general ledger.
  • Review and enhance Excel-based workpapers, schedules, and analytical reports with a focus on clarity, accuracy, and audit readiness.

Key Leadership Role Within Finance
  • Collaborate with Finance managers, auditors, legal partners, and senior leadership on reporting, analysis, and technical accounting matters.
  • Provide guidance to team members on complex reconciliation research and financial questions.
  • Ensure thorough documentation of accounting rationale, reconciliation methodologies, and financial controls.
  • Evaluate existing processes, identify control gaps or inefficiencies, and recommend or implement improvements with a risk-aware mindset.
  • Operate independently with limited supervision while managing multiple priorities and deadlines.

What are we looking for?
  • Bachelor's Degree in related field (Accounting, Finance or other related field). MBA or CPA is a plus.
  • 5+ years of insurance accounting experience, with significant exposure to NAIC Statutory accounting (required).
  • Demonstrated experience working with regulators, statutory audits, and insurance filings.
  • Strong background in:
    • Investment, cash, and general ledger reconciliations
    • Variance analysis and root-cause investigation
    • Multi-source data reconciliation
  • Advanced Excel skills, including:
    • Creating workbooks from scratch
    • Designing summary schedules for large data sets
    • Pivot tables, lookups, and logic-based formulas
    • Improving efficiency and accuracy of reporting tools
  • Proven ability to document controls, processes, and accounting conclusions clearly and thoroughly.
  • Experience working under tight deadlines, including extended hours during close and year-end reporting.
  • Excellent written and verbal communication skills, with the ability to interact professionally with:
    • Accountants
    • Financial administrators
    • Auditors
    • Regulators
    • Management

Who would excel in this role? Someone who:
  • Thrives as a subject matter expert in SAP and technical accounting, confidently guiding others
  • Is driven to improve financial reporting quality, accuracy, and compliance
  • Takes pride in strengthening processes, controls, and audit readiness
  • Communicates clearly and professionally with stakeholders at all levels, including external partners
  • Maintains a high level of integrity and confidentiality in handling sensitive information
  • Excels at managing multiple priorities and meeting deadlines in a fast-paced environment
  • Builds strong working relationships and collaborates effectively across teams
  • Demonstrates exceptional attention to detail and accuracy in financial work
  • Works well independently while also contributing as a collaborative team member
  • Shows leadership capability through planning, prioritizing, and motivating others
  • Proactively identifies issues and drives solutions
  • Is adaptable and willing to support peak periods with additional effort as needed
  • Enjoys researching, analyzing, and interpreting financial data to support informed decision-making

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.
We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.
Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!

What National Indemnity Company employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply