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Senior Tbm Engineer Jobs (NOW HIRING)

Professional Engineer (PE) license (required, and ability to obtain New York PE by reciprocity in ... Demonstrated expertise in construction management of water tunnels (TBM & SEM), pump stations ...

$56 - $77/hr

Implement tagging strategy and TBM framework to enable mission-level cost transparency * Build ... Coordinate with engineering, cyber, contracting, finance, and coalition partners to ensure cost ...

Senior Level Home District/Group: Underground District Department: Business Development & Proposals ... We are recognized as a leader in the tunneling industry and our services include TBM Rock, TBM soft ...

Bachelor's degree in technical/engineering field * Experience in continuous improvement systems and ... TBM), condition based maintenance (CBM), and dynamic maintenance (DM). * Influence the key ...

... TBM), condition-based maintenance (CBM), and dynamic maintenance (DM). * Influence the key ... Bachelor's degree in technical/engineering field * Experience in continuous improvement systems and ...

... TBM), condition based maintenance (CBM), and dynamic maintenance (DM). * Influence the key ... Bachelor's degree in technical/engineering field * Experience in continuous improvement systems and ...

... TBM), condition based maintenance (CBM), and dynamic maintenance (DM). * Influence the key ... Bachelor's degree in technical/engineering field * Experience in continuous improvement systems and ...

Cloud Solutions Architect

Shaw Air Force Base, SC · On-site

$56 - $77/hr

Implement tagging strategy and TBM framework to enable missionlevel cost transparency * Build ... Coordinate with engineering, cyber, contracting, finance, and coalition partners to ensure cost ...

... TBM), condition-based maintenance (CBM), and dynamic maintenance (DM). * Influence the key ... Bachelor's degree in technical/engineering field * Experience in continuous improvement systems and ...

... TBM), condition based maintenance (CBM), and dynamic maintenance (DM) * Influence the key ... Bachelor's degree in technical/engineering field * Experience in continuous improvement systems and ...

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Senior Tbm Engineer information

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$59.5K

$126.6K

$183.5K

How much do senior tbm engineer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for senior tbm engineer in the United States is $126,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $143,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Senior Tbm Engineer jobs? Cities with the most Senior Tbm Engineer job openings:
What are the most commonly searched types of Tbm Engineer jobs? The most popular types of Tbm Engineer jobs are:
What states have the most Senior Tbm Engineer jobs? States with the most job openings for Senior Tbm Engineer jobs include:
Senior Manager, Customer Support Transformation

Senior Manager, Customer Support Transformation

RealPage, Inc.

Richardson, TX • Hybrid

$85K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

168th of 186 rated software companies


Job description

The Customer Support Transformation & Business Management (TBM) Lead is a highly strategic individual contributor role responsible for driving critical transformation initiatives and operational excellence across the global Support organization.

This role operates horizontally across Support, partnering with leaders and teams to solve complex, cross-functional challenges, scale operations, and drive enterprise-wide consistency. The TBM Lead acts as both a strategic thought partner and hands-on executor, helping shape and deliver initiatives that improve customer experience, agent effectiveness, and overall operational performance.

This individual will own key workstreams such as Support tooling (e.g., Salesforce) roadmap ownership, business process transformation, and select AI-enabled initiatives, while also supporting broader change management, communication, and readiness efforts across the organization.

#LI-JW1

#LI-Hybrid


Transformation & Strategic Initiatives
  • Lead and execute cross-functional transformation initiatives impacting multiple Support teams
  • Act as a strategic thought partner to leadership on scaling operations, driving efficiency, and improving customer outcomes
  • Navigate ambiguity to identify problems, define solutions, and deliver measurable impact
  • Own end-to-end execution of assigned initiatives—from problem definition through implementation
Support Tools & Roadmap Ownership
  • Own and execute the Support tools roadmap, with a strong focus on Salesforce and related systems
  • Partner with IT, Engineering, and Support stakeholders to prioritize enhancements and drive adoption
  • Lead business process improvements tied to tools and workflows
  • Support UAT, rollout planning, and post-launch optimization in collaboration with Change & Readiness teams
Business Process & Change Management
  • Lead and support large-scale change initiatives affecting multiple teams across Support
  • Drive consistency, scalability, and operational rigor across processes
  • Contribute to change management strategies, communications, and readiness plans
Metrics, Insights & Execution
  • Partner with Metrics & Insights teams to evolve KPIs, reporting, and performance tracking
  • Use data-driven insights (qualitative and quantitative) to inform decision-making and continuous improvement
  • Identify risks proactively and develop mitigation plans
AI & Emerging Initiatives (Supporting Role)
  • Contribute to AI-enabled initiatives and transformation workstreams across Support
  • Leverage AI tools to enhance problem-solving, execution, and efficiency (not a purely technical or AI development role)
Cross-Functional Collaboration
  • Partner across Support, IT, Product, Engineering, Customer Success, and other functions as needed
  • Build strong relationships to drive alignment and execution across a complex organization
  • Influence stakeholders at all levels, including leadership and frontline teams

Customer Experience and Engagement

  • Engage with customers through pilots, focus groups, or targeted initiatives to inform transformation efforts
  • Support internal communications that drive alignment and enablement across Support teams
  • Participate in customer-facing forums (e.g., user groups, events) as needed

Required
  • Bachelor’s degree in Business, Information Management, or related field (or equivalent experience)
  • 5+ years of experience in operations, transformation, support, or related roles in a SaaS or technology environment
  • Experience working with cross-functional stakeholders on complex initiatives
  • Experience with CRM tools (e.g., Salesforce) and business process improvement
Preferred
  • Experience within customer support or customer-facing operations
  • Exposure to AI-enabled tools or transformation initiatives
  • Familiarity with customer experience or service delivery models
WORK ENVIRONMENT
  • Fast-paced, high-visibility environment with evolving priorities
  • Hybrid work model preferred (location flexibility may be considered)
  • Occasional extended hours may be required during critical initiatives
KNOWLEDGE, SKILLS, & ABILITIESTechnical & Functional Skills
  • Strong strategic thinking combined with operational execution
  • Experience with support tools (e.g., Salesforce) and process optimization
  • Ability to leverage data to drive decisions and outcomes
  • Familiarity with AI tools as productivity enablers (not core requirement)
Core Competencies
  • Ability to operate independently with a high level of autonomy after ramp
  • Exceptional problem-solving and critical thinking skills
  • Strong stakeholder management and influence across all levels
  • Excellent communication and storytelling skills (written and verbal)
  • Ability to manage multiple initiatives concurrently in a dynamic environment
  • High level of adaptability, intellectual curiosity, and comfort with ambiguity

Salary and Benefits:

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

Health, dental, and vision insurance.

Retirement savings plan with company match.

Paid time off and holidays.

Professional development opportunities.

Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.


USD $85,200.00 - USD $145,200.00 /Yr.