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Senior Support Engineer Jobs in Sumter, SC (NOW HIRING)

Senior Manufacturing Engineer

Columbia, SC · On-site

$84K - $115K/yr

  • Medical

  • Retirement

  • PTO

As Senior Manufacturing Engineer, you will develop, coordinate, and implement sustainable ... Familiarity with capital project execution, equipment qualification, and production support. Key ...

Senior Electrical Engineer - MEP

Columbia, SC

$99K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Prepare project specifications, electrical construction cost estimates, and proposals, supporting ... Coordinate with architects, mechanical/plumbing engineers and other disciplines for equipment power ...

Principal Geotechnical Engineer

Columbia, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead senior-level review, preparation, and sealing of geotechnical engineering reports, design recommendations, and technical deliverables. * Serve as a primary client interface, supporting proposal ...

Senior Electrical Engineer - MEP

Columbia, SC

$99K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Prepare project specifications, electrical construction cost estimates, and proposals, supporting ... Coordinate with architects, mechanical/plumbing engineers and other disciplines for equipment power ...

Geotechnical Engineer

Columbia, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform basic engineering calculations and analyses under the guidance of senior engineers. * Support design and drafting efforts using AutoCAD and/or Civil 3D. * Conduct site visits, field ...

Civil Engineer

Columbia, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform basic engineering calculations and analyses under the guidance of senior engineers. * Support design and drafting efforts using AutoCAD and/or Civil 3D. * Conduct site visits, field ...

Geotechnical Engineer

Columbia, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Perform basic engineering calculations and analyses under the guidance of senior engineers. * Support design and drafting efforts using AutoCAD and/or Civil 3D. * Conduct site visits, field ...

Payer Dev, Git & ML-Ops Engineer, Senior Associate

Columbia, SC · On-site

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will provide comprehensive guidance and support to clients in optimising operational efficiency ... As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain ...

Senior Licensing Engineer

Columbia, SC · On-site

$96K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Sr. Licensing Engineer to join our Regulatory team in Columbia, South Carolina ... This role will be responsible for supporting the development, implementation, and maintenance of ...

Senior Licensing Engineer

Columbia, SC

$96K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Sr. Licensing Engineer to join our Regulatory team in Columbia, South Carolina ... This role will be responsible for supporting the development, implementation, and maintenance of ...

Showing results 41-60

Senior Support Engineer information

See Sumter, SC salary details

$20K

$92K

$141.6K

How much do senior support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior support engineer in Sumter, SC is $91,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $110,900.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What job categories do people searching Senior Support Engineer jobs in Sumter, SC look for?

The top searched job categories for Senior Support Engineer jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Senior Support Engineer jobs?

Cities near Sumter, SC with the most Senior Support Engineer job openings:

Managed Services - Senior Data Engineer - Senior Manager

Pwc

Columbia, SC • On-site

$124K - $280K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

The Opportunity
As a Senior Data Engineer - Senior Manager, you will leverage data and analytics to provide strategic insights and drive informed decision-making for clients. Within our Technology Consulting practice, you will develop and implement innovative solutions to optimize business performance and enhance competitive advantage. As a Senior Manager, you will utilize your skills and professional network to deliver quality results, motivating and coaching teams to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while fostering a diverse and inclusive team environment.
In this role at PwC, you will craft and convey clear, impactful messages that tell a holistic story, applying systems thinking to identify underlying problems and opportunities. You will validate outcomes with clients, share alternative perspectives, and act on client feedback. Your ability to navigate complexity and demonstrate composure in challenging situations will contribute to the success of our firm. This position offers the chance to deepen your skills and stay relevant in the ever-evolving field of data and analytics, making a significant impact on both client success and the growth of our practice.
Responsibilities
- Developing innovative solutions to optimize business performance and enhance competitive advantage (solution optimization and roadmap development)
- Utilizing advanced analytics techniques to support client operations and strategic goals (AWS data engineering and Redshift)
- Building and maintaining data pipelines and architectures to support business intelligence efforts -(DataStage, ETL)
- Implementing data visualization tools to provide actionable insights and improve client outcomes -(SQL Server, DB2)
- Collaborating with stakeholders to identify and address data challenges and opportunities (Managed services, and SLAs)
- Coaching and motivating teams to solve complex problems and deliver quality results
- Applying systems thinking to identify underlying problems and opportunities within client projects (workload orchestration and scheduling)
- Validating outcomes with clients and acting on feedback to refine solutions -(CSAT and performance tuning)
- Directing teams through ambiguous and challenging situations with composure and sound judgment
What You Must Have
- At least a Bachelor's degree
- At least 6 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering
- Demonstrating advanced skills in data architecture development and data pipeline management
- Utilizing Python and Java for complex data analysis and visualization
- Excelling in business intelligence tools like QlikView and Oracle BI
- Leading strategic questioning and stakeholder engagement initiatives
- Applying systems thinking to identify and address underlying problems
- Directing teams through complex and ambiguous situations

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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