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Senior Support Engineer Jobs in Ladson, SC (NOW HIRING)

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Senior Engineer

Charleston, SC · Remote

$107K - $146K/yr

This is a highly senior, hands-on engineering role suited to someone who enjoys getting close to ... player support, community management, and datasets. Help us bring stories to the world! Join a ...

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Senior Engineer

Charleston, SC · On-site

$97K - $134K/yr

This is a highly senior, hands-on engineering role suited to someone who enjoys getting close to ... player support, community management, and datasets. Help us bring stories to the world! Join a ...

PEMCCO, Inc.

Senior Software Engineer

Hanahan, SC · On-site

$53.35 - $88.03/hr

About PEMCCO PEMCCO supports complex technical and operational programs by providing skilled ... Job Overview As a Senior Software Engineer, you will serve as a senior software engineering ...

PEMCCO

Senior Software Engineer

Hanahan, SC · On-site

$73.49 - $121.27/hr

About PEMCCO PEMCCO supports complex technical and operational programs by providing skilled ... Job Overview As a Senior Software Engineer, you will serve as a senior software engineering ...

PEMCCO, Inc.

Senior Software Engineer

Hanahan, SC · On-site

$53.35 - $88.03/hr

About PEMCCO PEMCCO supports complex technical and operational programs by providing skilled ... Job Overview As a Senior Software Engineer, you will serve as a senior software engineering ...

PEMCCO

Senior Software Engineer

Hanahan, SC · On-site

$53.35 - $88.03/hr

About PEMCCO PEMCCO supports complex technical and operational programs by providing skilled ... Job Overview As a Senior Software Engineer, you will serve as a senior software engineering ...

Systek

Senior Network Engineer

Charleston, SC · On-site

$99K - $135K/yr

SENIOR NETWORK ENGINEER The company is seeking a Senior Network Engineer to support NIWC (Naval Information Warfare Center). This position can be supported either in Charleston, SC or Ft. Meade, MD.

Tailored Talent

Senior Electrical Engineer

Charleston, SC · On-site

$100K - $131K/yr

Senior Electrical Engineer Charleston, SC | In-Office The Senior Electrical Engineer oversees the ... Relocation support is available. Why This is a Great Opportunity: As a firm that has been in ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Ladson, SC

Senior Support Engineer information

See Ladson, SC salary details

$21.1K

$97K

$149.4K

How much do senior support engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior support engineer in Ladson, SC is $97,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $117,000.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Ladson, SC are hiring for Senior Support Engineer jobs?

Cities near Ladson, SC with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Ladson, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,048 per year, or $46.7 per hour.

Web Systems Engineer, Senior

Imagine One Technology & Management Ltd

Charleston, SC • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

Imagine One Technology & Management, Ltd. is seeking a Senior Web Systems Engineer, contingent upon award of the associated work. This position will be based in Charleston, SC.

The Senior Web Systems Engineer is responsible for analyzing, planning, designing, and documenting changes to web applications written in Java and operating within Linux or Windows server environments. The Senior Web Systems Engineer formulates or updates Business Information System (BIS) architectures and assists web software sustainment teams with implementation and testing of architectural changes supporting Marine Corps enterprise manpower systems.

Key Responsibilities:

  • Analyze, design, and document changes to enterprise-scale Java-based web applications.
  • Formulate and update system and subsystem architectures.
  • Support engineering and sustainment of web and client/server Business Information Systems.
  • Architect, implement, and sustain custom-written single sign-on (SSO) solutions.
  • Support multiple Agile or Kanban software sustainment teams simultaneously.
  • Develop and maintain logical design diagrams, data flow diagrams, and interface documentation.
  • Provide engineering guidance for system enhancements and emergent sustainment requirements.
  • Support engineering efforts aligned with MCAAP or other Risk Management Framework implementations.
  • Develop operational and system-level architecture views.

Desired Experience:

  • 5+ years engineering enterprise-scale web software applications.
  • 4+ years implementing and updating DoD pay and personnel business rule logic.
  • 4+ years engineering systems within MCAAP or other Risk Management Framework implementations.
  • Experience architecting, implementing, and sustaining custom-written single sign-on systems.
  • Ability to support multiple Agile or Kanban sustainment teams simultaneously.
  • Experience developing operational and system-level architecture views.

Minimum Certifications:

  • IAT Level II baseline certification required.

Security Requirements:

  • U.S. Citizen.
  • Active Secret clearance required.
  • IAT Level II baseline certification required.

Security Requirements:

  • U.S. Citizen.
  • Active Secret clearance required.

Imagine One offers a full package of benefits and competitive salary, excellent group medical, vision, and dental programs. 401K savings plan; $4K annual tuition reimbursement ($5K if pursuing master’s degree); employee training, development, and education programs; profit sharing; advancement opportunities; and much more!

ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022
CMMI Development and Services - Maturity Level 3
CMMC Level 2 (C3PAO)
An Employee-Owned Business

EEO/Vets/Disabled