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Senior Support Engineer Jobs in Pooler, GA (NOW HIRING)

Parsons Corporation

Senior Traffic Engineer

Savannah, GA · On-site

$88K - $154K/yr

Parsons is seeking an experienced Senior Traffic Engineer to join our growing Traffic team in ... Oversee and support development of traffic operations analyses, corridor studies, design traffic ...

AECOM

CEI Senior Bridge Inspector

Savannah, GA · On-site

AECOM is seeking a highly motivated and experienced CEI Senior Bridge Inspector to join our ... Support engineers in managing construction activities on large, complex bridge projects * Make ...

AECOM

CEI Senior Bridge Inspector

Savannah, GA

AECOM is seeking a highly motivated and experienced CEI Senior Bridge Inspector to join our ... Support engineers in managing construction activities on large, complex bridge projects * Make ...

Great Dane LLC

Design Engineer

Savannah, GA · On-site

Design parts and assemblies using Catia based on close guidance by more senior engineers. * Perform ... Provide engineering support to manufacturing for the installation of aftermarket items requested by ...

Great Dane LLC

Design Engineer II

Savannah, GA · On-site

Design parts and assemblies using Catia based on close guidance by more senior engineers. * Perform ... Provide engineering support to manufacturing for the installation of aftermarket items requested by ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Pooler, GA

Senior Support Engineer information

See Pooler, GA salary details

$20.4K

$93.8K

$144.5K

How much do senior support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior support engineer in Pooler, GA is $93,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $113,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What job categories do people searching Senior Support Engineer jobs in Pooler, GA look for? The top searched job categories for Senior Support Engineer jobs in Pooler, GA are:
What cities near Pooler, GA are hiring for Senior Support Engineer jobs? Cities near Pooler, GA with the most Senior Support Engineer job openings:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Pooler, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,817 per year, or $45.1 per hour.

Senior Traffic Engineer

Parsons Corporation

Savannah, GA • On-site

$88K - $154K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Parsons rating

7.7

Company rating: 7.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

260th of 446 rated engineering

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is seeking an experienced Senior Traffic Engineer to join our growing Traffic team in Savannah, GA. This role is ideal for an experienced traffic engineer with a strong background in traffic analysis, modeling, and design with direct experience supporting GDOT programs. You'll work with public and private clients on high-impact projects ranging from intersection and corridor studies to complex traffic operations and federally funded studies across the Southeast.
What You'll Be Doing:
  • Serve as Task Lead on traffic studies and safety projects, overseeing schedules, deliverables, and quality assurance.
  • Oversee and support development of traffic operations analyses, corridor studies, design traffic forecasting, and statewide safety programs.
  • Apply advanced modeling and simulation using tools such as Synchro, SimTraffic, SIDRA, and VISSIM to analyze traffic operations and improve system performance.
  • Develop recommendations for traffic operational improvements, including intersection control evaluations (ICE), signal warrants, access management, and congestion mitigation strategies.
  • Prepare traffic design plans, including traffic signals, signing, and pavement marking.
  • Collaborate with multi-disciplinary teams to integrate traffic operations with broader transportation planning, safety, and multimodal design goals.
  • Mentor junior staff in traffic operations, modeling, and safety analysis, fostering technical growth and collaborative delivery.
  • Prepare clear, data-driven technical reports and presentations for clients and stakeholders.
  • Support project delivery across multiple assignments as needed.

What Required Skills You'll Bring:
  • Bachelor of Science in Civil Engineering from an accredited college or university.
  • 8+ years of experience in Traffic Engineering.
  • Georgia Professional Engineer (PE) license required or ability to obtain within 6 months of joining
  • Experience with Synchro, Sidra, HCS, and VISSIM
  • Experience with MicroStation, GEOPAK, and GuideSIGN
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project)
  • Strong written and verbal communication skills
  • High attention to detail with ownership of deliverables
  • Solid understanding of QA/QC procedures, engineering standards, and business practices

What Desired Skills You'll Bring:
  • Familiar with GDOT processes and procedures
  • Experience of large-scale Design-Build and Public Private Partnership projects, including Alternative Technical Concept (ATC) development, is highly preferred.
  • Professional Traffic Operations Engineer (PTOE) certification.
  • Active participation in professional engineering societies/organizations.

Security Clearance Requirement:
None
This position is part of our Critical Infrastructure team.
For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!
Salary Range: $88,400.00 - $154,700.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

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