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Senior Support Engineer Jobs in Pooler, GA (NOW HIRING)

Senior Security Engineer

Ellabell, GA

$105K - $143K/yr

The Senior Security Engineer supports and leads plant-wide technical security operations for MSV. This role is responsible for executing headquarters-directed security activities, maintaining site ...

Senior Automation Engineer, SAV4-RME

Pooler, GA · On-site

$94K - $124K/yr

About the Role: As a Senior Automation Engineer, you will play a crucial role in maximizing ... support. Your expertise will be essential in troubleshooting complex control systems, analyzing ...

Senior Solutions Engineer (Hybrid)

Bluffton, SC · On-site +1

$51.50 - $66.50/hr

The Senior Solutions Engineer partners with the sales team in the development and closing of sales ... Delivers support in the ways that are most useful to our customers and addresses their needs with ...

We are seeking a Senior Transmission Line Engineer who will work as a member of a dynamic team ... We value and support the well-being and mobility of our employees with competitive benefit packages ...

Senior Security Engineer

Ellabell, GA · On-site

$120 - $160/hr

Overview The Senior Security Engineer supports and leads plant-wide technical security operations for MSV. This role is responsible for executing headquarters-directed security activities ...

Senior Security Engineer

GA · On-site

$105K - $143K/yr

Overview The Senior Security Engineer supports and leads plant-wide technical security operations for MSV. This role is responsible for executing headquarters-directed security activities ...

Senior Security Engineer

Ellabell, GA

$105K - $143K/yr

Overview The Senior Security Engineer supports and leads plant-wide technical security operations for MSV. This role is responsible for executing headquarters-directed security activities ...

Perform basic engineering calculations and analyses under the guidance of senior engineers. * Support design and drafting efforts using AutoCAD and/or Civil 3D. * Conduct site visits, field ...

Senior Traffic Engineer

Savannah, GA · On-site

$88K - $154K/yr

Parsons is seeking an experienced Senior Traffic Engineer to join our growing Traffic team in ... Oversee and support development of traffic operations analyses, corridor studies, design traffic ...

Showing results 21-40

Senior Support Engineer information

See Pooler, GA salary details

$20.4K

$93.8K

$144.5K

How much do senior support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for senior support engineer in Pooler, GA is $93,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $113,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What job categories do people searching Senior Support Engineer jobs in Pooler, GA look for? The top searched job categories for Senior Support Engineer jobs in Pooler, GA are:
What cities near Pooler, GA are hiring for Senior Support Engineer jobs? Cities near Pooler, GA with the most Senior Support Engineer job openings:
Infographic showing various Senior Support Engineer job openings in Pooler, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,817 per year, or $45.1 per hour.

RS CS Master Craftsperson Sr

Gulfstream Aerospace Corporation

Savannah, GA • On-site

$97K - $133K/yr

Full-time

Posted 7 days ago


Gulfstream Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

15th of 72 rated aerospace companies


Job description

RS CS Master Craftsperson Sr in  GAC Savannah


Unique Skills:

Advanced knowledge of sheetmetal or fabrication processes (forming, drilling, stamping, shaping, bending, punching, cutting, 
riveting, filing and dimpling).
Ability to read and interpret blueprints and engineering documentation.
Demonstrates excellent communication skills, both verbal and written.
Adapts to sudden schedule changes.
Able to use tools and equipment associated with sheetmetal work to include Lathe,CNC and milling equipment.
Able to climb ladders and stairs, work in small restricted areas, lift up to 40 pounds and work any shift.
Must have a good working knowledge of computers and experience working with MicroSoft Office suite.

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world's finest aviation experience starts with our people and when our people thrive, so does our mission.


 

Education and Experience Requirements
High School Diploma or GED required. 15+ years Fifteen (15) years extensive experience in production/manufacturing/service center. FAA A&P license or be able to obtain a repairman certificate within 30 days of start date. 2 years technical or trade school training in related area preferred. Position Purpose: Technical expert on in-service aircraft. Assumes leadership role in the absence of manager & leads. Perform repairs on installations that require a high degree of accuracy & timeliness. Function independently in a team oriented work environment & in a leadership role when required.
Job Description
Principle Duties and Responsibilities: Essential Functions:
  1. Perform technical functions such as correct methods of in-service installations, repairs/mods, & refurbishments.
  2. Troubleshoot any problem areas in on in-service aircraft, to determine cause & pursue preventative actions with proper liaison which improves efficiency & product quality.
  3. Assist in problem solving to establish or correct planning methods for in-service aircraft refurbishments & installations efficiently by utilizing standard techniques, procedures & criteria.
  4. Interact with Engineering, Product Support Engineering, & Quality Control to troubleshoot problems & implement solutions.
  5. Organize, develop (with assistance of the Training Department) & administer an Employee Skills Development Program.
  6. Identify & develop training requirements for tooling, test equipment, & other areas.
  7. Plan, schedule & complete tasks in order to meet service/delivery schedules.
  8. Assist management, as required, with supervision & instruction of technicians in proper procedures & techniques of trouble shooting airframe, routine inspections & preventive maintenance. Assist with performance appraisal of subordinates.
  9. Assess strengths & weaknesses of subordinates. Apply strengths for maximum job efficiency & provide guidance & growth opportunities to reinforce developmental areas. Provide diverse learning opportunities.
  10. Maintain a current knowledge of industry standards, vendor information & all other procedures, publications & general knowledge pertaining to product support installations, repairs, & refurbishments.
  11. Assist in maintaining work schedules & updating of CMP cards. Review work, including forms & records, to ensure compliance with Gulfstream Repair Station procedures & FAA Airworthiness St&ards. Review daily job charging to ensure accuracy of charges to aircraft.
  12. Support Lean activities.
  13. Maintain neat & organized work area; support 6S, FOD & other company programs as required.
Additional Functions:
  1. Perform tasks assigned to department technicians or leads during their absence, when required. .
  2. Comply with standard operating procedures. .
  3. Complete all required. paperwork & documentation to include CMP cards, Travelers and R&I log. .
  4. Comply with all safety, 6S, housekeeping policies & use personal protective equipment. Ensure aircraft interior is protected (PTP). Assist in the development & implementation of related initiatives. .
  5. Perform repairs on installations that require a high degree of accuracy & timeliness. .
  6. Assist in training subordinates in proper techniques, processes & procedures. .
Perform other duties as assigned. Other Requirements:
  1. Thorough knowledge of repair station procedures and specifications, safety, tooling, & quality requirements.
  2. Must have an established track record of troubleshooting manufacturing or installation processes.
  3. Proficient knowledge of all applicable machinery & processes necessary to perform the job.
  4. Must have basic computer knowledge and skills.
  5. Must be able to read, write, speak, and understand the English language.
This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 234733

Category: Operations

Percentage of Travel: Up to 25%

Shift: Multiple Shifts

Employment Type: Full-time

Posting End Date: 08/21/2026 

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Copyright 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
 

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft


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