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Senior Support Engineer Jobs in Commerce, GA (NOW HIRING)

Mars

Senior Project Engineer

Flowery Branch, GA · On-site

$90K - $118K/yr

Senior Project Engineer As a Senior Project Engineer, you will be responsible for the design and ... Managing multiple responsibilities including project execution, functional support and self ...

Amaze Systems Inc.

Senior Mechanical Engineer

Athens, GA · On-site

$100K - $133K/yr

Senior Mechanical Engineer Athens , Ga bs degree in mechanical engineering with 6 years experience ... and engineering support on product development and cost reduction to refrigeration truck and ...

Mars

Sr. Site Project Engineer

Flowery Branch, GA

$90K - $118K/yr

As a Sr. Site Project Engineer, you will be responsible for the lead the design, installation, and ... Managing multiple responsibilities including project execution, functional support and self ...

Geo-Hydro Engineers

Staff Engineer

Bogart, GA · On-site

... guidance of senior staff. * Support the company's mission and values through teamwork ... Successful completion of the Engineer-In-Training (EIT) or Geologist-In-Training (GIT) exam, or ...

Geo-Hydro Engineers, Inc

Staff Engineer

Bogart, GA · On-site

... guidance of senior staff. * Support the company's mission and values through teamwork ... Successful completion of the Engineer-In-Training (EIT) or Geologist-In-Training (GIT) exam, or ...

Geo-Hydro Engineers, Inc.

Staff Engineer

Bogart, GA · On-site

... guidance of senior staff. * Support the company's mission and values through teamwork ... Successful completion of the Engineer-In-Training (EIT) or Geologist-In-Training (GIT) exam, or ...

Jm

Senior Electrical/Controls Engineer

Winder, GA · Hybrid

$121K - $181K/yr

The Senior Electrical and Controls Engineer provides Electrical Controls Engineering for the ... Proximity to an IS plant is essential to support on-site collaboration and operational needs. When ...

Jj

Sr Principal Eng, Process Engineering

Athens, GA · On-site

Learn more at We are searching for the best talent for a Senior Principal Engineer, Process ... Collaborate with External Manufacturing teams to prioritize support and resolve issues for ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Commerce, GA

Senior Support Engineer information

See Commerce, GA salary details

$20.9K

$95.7K

$147.4K

How much do senior support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior support engineer in Commerce, GA is $95,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $115,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What cities near Commerce, GA are hiring for Senior Support Engineer jobs? Cities near Commerce, GA with the most Senior Support Engineer job openings:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Commerce, GA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $95,733 per year, or $46 per hour.

Senior Project Engineer

Mars

Flowery Branch, GA • On-site

$90K - $118K/yr

Full-time

Re-posted 7 days ago

Mars Inc. rating

7.7

Company rating: 7.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

122nd of 436 rated food and drinks producers

Job description

Job Description:

Senior Project Engineer

As a Senior Project Engineer, you will be responsible for the design and installation of projects. Your role will be a senior active member of the Engineering community, site technical team, the local engineering team, and assigned project team(s). Provide a competitive advantage to the business, deploying your engineering know-how to successfully execute and deliver projects. These roles will either be based out of Gainesville, GA or Jackson, TN.

What are we looking for?

  • Degree in Engineering (Electrical, Mechanical or Chemical Engineering).

  • Minimum 5 years' experience in a comparable technical position - food, beverage, pharmaceutical or related industry preferable.

  • Proficiency in understanding of engineering principals - knowledge of engineering disciplines: Process, Packaging, Electrical, Construction or Construction Management.

  • In-depth understanding of designated functional engineering area of expertise - Process or Packaging.

  • Ability to travel approximately 50% or more requirement depending on project demands.

What will your key responsibilities be?

  • Managing projects to deliver safe, secure, and environmentally responsible results.

  • Engaging project team members, encouraging them to proactively perform assigned tasks.

  • Managing multiple responsibilities including project execution, functional support and self-development, concentrating on growing the role.

  • Contributing to a winning environment which promotes safety, trust and confidence.

  • Complying with and reinforcing safety, security and environmental policies.

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.

  • A strong focus on learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

Employment Type: FULL_TIME

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