Senior Support Engineer Jobs in Commerce, GA (NOW HIRING)

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.

Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it's a fun environment where we truly enjoy working as a team and bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!

Senior Supplier Development Engineer

Position Summary

Lead supplier development activities across a complex or strategic supplier base. Oversee Supplier Launch PPAP documentation, ensure world-class readiness for new product introductions, and drive continuous improvement initiatives. Serve as a technical expert and mentor for the supplier development team. Partner with engineering, purchasing, quality, and global suppliers to improve cost, quality, delivery, and capability.

Position Responsibilities

• Serve as lead liaison between U.S. project teams and strategic suppliers to ensure flawless execution of development activities.

• Lead Safe Launch readiness for high-risk or high-impact suppliers.

• Evaluate and optimize supplier manufacturing processes, identifying risks and improvement opportunities.

• Provide expert-level assessments of supplier capability, throughput, and OEE capacity modeling.

• Lead supplier quality management system audits (ISO/IATF/AS9100) and oversee closure of findings.

• Lead complex Run @ Rates and validation of process flow, PFMEA, and control plan robustness.

• Oversee supplier assessments, ensuring cross-functional alignment and sustainable closure of open issues.

• Train anddevelopsuppliers and internal teams on PPAP requirements and APQP methodology.

• Lead root-cause analysis and long-term corrective actions for escalated supplier issues impacting production or launches.

• Drive significant cost reduction, DFM collaboration, and strategic improvement initiatives with suppliers.

• Coach and mentor SDE engineers; provide technical guidance and support cross-functional teams.

• Contribute to supplier strategy planning and long-term capability roadmaps.

Specific Knowledge, Skills, or Abilities

• Advanced understanding of APQP, PPAP, Run @ Rate, and Safe Launch methodologies.

• Expert-level knowledge in at leastthreeof the six Fox manufacturing processes (PrecisionMachining, Forging-Impacts, Plastic Injection Molding, Electronics, Surface Finishes, Assembly).

• Strong analytical skills with ability to model cost, capacity, and process capability.

• Strongknowledge ofGD&T, engineering drawings, tolerance stack-ups, and tooling/process interactions.

• Expertise in ISO/IATF/AS9100 auditing and advanced problem-solving methodologies (6, 8D, PFMEA).

• Demonstrated ability to influence and improve supplier performance on a global scale.

• Strong ability to lead cross-cultural communication and complex negotiations.

• Up to50% domestic and international travel.

Position Qualifications

Education:

• Bachelor's degree in Engineering required

Experience:

• 6+years of supplier development, supplier quality, or relevant engineering experience

• Demonstrated success leading high-impact supplier improvement initiatives and new product introductions