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Senior Support Engineer Jobs in Milwaukee, WI (NOW HIRING)

Senior Tooling Engineer

Milwaukee, WI ยท On-site

$102K - $141K/yr

Support Manufacturing Engineering with fixture refurbishment, modification, and updates as products ... Senior-level experience: * Demonstrated track record of owning mechanical design projects ...

Senior Tooling Engineer

Milwaukee, WI ยท On-site

$102K - $141K/yr

Support Manufacturing Engineering with fixture refurbishment, modification, and updates as products ... Senior-level experience: * Demonstrated track record of owning mechanical design projects ...

Sr Data Engineer

Menomonee Falls, WI ยท On-site

$114K - $138K/yr

As a Sr. Data Engineer, you will design, build, and support scalable data solutions that enable faster, more reliable decision-making across engineering, test lab, and product development operations.

Sr Data Engineer

Menomonee Falls, WI ยท On-site

$114K - $138K/yr

As a Sr. Data Engineer, you will design, build, and support scalable data solutions that enable faster, more reliable decision-making across engineering, test lab, and product development operations.

Senior Designer

Milwaukee, WI ยท On-site

$100K - $107K/yr

Sr. Designer Senior Designer INNOVATE without boundaries! At Milwaukee Tool we firmly believe that ... This role involves supporting engineers with generating potential design solutions for technical ...

Senior Designer

Milwaukee, WI

$100K - $107K/yr

Sr. Designer Senior Designer INNOVATE without boundaries! At Milwaukee Tool we firmly believe that ... This role involves supporting engineers with generating potential design solutions for technical ...

Showing results 21-40

Senior Support Engineer information

See Milwaukee, WI salary details

$22.2K

$101.7K

$156.7K

How much do senior support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior support engineer in Milwaukee, WI is $101,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $122,700.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Milwaukee, WI?

For Senior Support Engineer jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Milwaukee, WI look for?

The top searched job categories for Senior Support Engineer jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Senior Support Engineer jobs?

Cities near Milwaukee, WI with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $101,740 per year, or $48.9 per hour.

Senior Quality Engineer - Manufacturing (relo avail) to $115,000

Intermedia Group Inc.

Waukesha, WI โ€ข On-site

$86 - $115/hr

Other

Posted 14 days ago


Job description

Senior Quality Engineer - Manufacturing (relo avail) to $115,000
  • $86,000 to $115,000

OPEN JOB: Senior Quality Engineer (electrical testing) - Manufacturing

LOCATION:Waukesha, Wisconsin

***Relocation Assistance Available

BASE SALARY: $86,000 to $115,000

INDUSTRY:Manufacturing & Production

ADDITIONAL INFORMATION: Position requires supporting operations 24/7, as worked out on collaborative team schedule of controls engineers & technicians.

IDEAL CANDIDATE:
  • Minimum of two (2) years of quality engineering experience in a manufacturing environment
  • Bachelorโ€™s Degree
  • 2+ years of experience performing Quality audits and QMS documentation
  • Electrical testing procedures and protocols experience
  • Understand and have experience with Advanced Product Quality Planning (APQP) Production PartApproval Process (PPAP) and Failure Mode and Effect Analysis (FMEA) models
  • Quality Compliance experience
JOB DESCRIPTION:
  • The Quality Engineer is responsible for carefully monitoring the overall quality of manufactured products.
  • They rigorously test processes and enforce uncompromising quality standards.
  • The engineer is also responsible for creating detailed documentation, designing strict quality tests, and setting clear criteria for test results.
  • Quality Engineers maintain high-quality standards and decisively address any issues that arise.
  • They work alongside a team of professionals to ensure that final products consistently meet and exceed customer expectations while optimizing the manufacturing process to be both efficient and cost-effective.
ESSENTIAL FUNCTIONS:
  • Directs cross functional teams in problem solving and issue analysis in an effort to address either customer or production related issues
  • Coordinates support of production manufacturing with problem solving, process improvements and resolution to manufacturability issues.
  • Maintains ISO 9001 quality system and supports the management of Quality Management System procedures.
  • Manages identification of gaps at the Department/Plant level and executes improvement activity using knowledge as subject matter expert.
  • Directs coordination of customer return analysis and ensures timely response to customers.
  • Works with Design Engineering and Supply Chain to ensure that quality criteria are clearly identified on all newly established parts and communicated to suppliers.
  • Develops and leads routine risk assessment activity (PFEMA) on all new products and with changes that affect existing product.
  • Works in partnership with engineering to support all NPD Launch related projects and milestones related to product quality and improve the overall process to achieve zero defects and launch readiness.
  • Executes or facilitates all aspects of APQP and Part Approval and sign-off for both suppliers and customers, manage revisions of process control documents such as PFMEAs, Control Plans and other quality tools to ensure compliance.
  • Analyzesscrap, warranty, internal defect, and customer complaint rates to develop action plans for improvement.
Required Qualifications
  • Bachelorโ€™s degree from an accredited institution.
  • Minimum of 2 years of experience in quality or manufacturing.
  • Minimum 2 years experience with Quality Management Systems, including managing internal audit
Preferred Qualifications:
  • 3-5 years of Quality or Manufacturing experience.
  • Ability to read and interpret assembly and component drawings and engineering specifications.
  • Understanding of problem-solving methodologies used in determining root cause and formulating corrective action(s) - i.e. thought maps, 8D, root cause analysis, Process Failure Mode Effect Analysis, control charts, Pareto charts, A3s, etc
  • Experience in electrical testing procedures and protocols.
  • Fundamental knowledge of electrical equipment at component and integrated system levels.
  • Demonstrated ability to interpret regulation and standards, and implementing Electrical Safe Work practices such NFPA 70E.
  • Demonstrated ability to interpret and trouble shoot electrical control, protection, instrumentation, and metering schematics and wiring diagrams.
  • Experience supporting Engineered to Order (ETO) manufacturing plant.
  • Project management experience.
  • Demonstrated ability to work with little direction and effectively operate in a team-oriented environment.
  • Ability to assist manufacturing operations and product designers/engineering personnel to resolve electrical design and build production issues
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