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Senior Support Engineer Jobs in Greer, SC (NOW HIRING)

HEAPY

Senior Mechanical Engineer

Greenville, SC · On-site

$98K - $129K/yr

Senior Mechanical Engineer Department: Engineering Employment Type: Full Time Location: Greenville ... Aids and supports proposal teams or proposal managers as requested. * May collaborate with ...

Garver

Senior Structural Engineer

Greenville, SC · On-site

$94K - $128K/yr

The Senior Structural Engineer will lead a project team of junior engineers, designers, and ... This role in the Water Design Center will consist of providing structural support as required for a ...

Garver

Senior Structural Engineer

Greenville, SC · On-site

$88K - $120K/yr

The Senior Structural Engineer will lead a project team of junior engineers, designers, and ... This role in the Water Design Center will consist of providing structural support as required for a ...

Garver

Senior Structural Engineer

Greenville, SC · On-site

$94K - $128K/yr

The Senior Structural Engineer will lead a project team of junior engineers, designers, and ... This role in the Water Design Center will consist of providing structural support as required for a ...

Garver

Senior Process Engineer - Mechanical

Greenville, SC · On-site

$98K - $129K/yr

As part of a multi-discipline team, this Senior Engineer will be responsible for process design and management in support of Water Services Group projects company wide. Diversity in high-volume ...

AECOM

Senior Civil Engineer

Greenville, SC · On-site

AECOM is seeking a Senior Civil Engineer to join our AECOM Transportation Department in our ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

AECOM

Senior Civil Engineer

Greenville, SC · On-site +1

AECOM is seeking a Senior Civil Engineer to join our AECOM Transportation Department in our ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

AECOM

Senior Civil Engineer

Greenville, SC · On-site

AECOM is seeking a Senior Civil Engineer to join our AECOM Transportation Department in our ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

Metromont LLC

Senior Structural Engineer

Greenville, SC · On-site

$94K - $128K/yr

... to support their full construction needs. Across the eastern seaboard, the southeast, and even as ... Senior Structural Engineer JOB DATA Department Code: 807X Account Code: 701000 Department Name:

Freese Nichols

Senior Electrical Engineer

Greenville, SC · Hybrid

$101K - $131K/yr

Freese and Nichols is seeking a Senior Electrical Engineer for Dallas, Fort Worth, Texas, or ... results, and support technical growth in the team. This role is intended for the firm's most ...

iParametrics LLC

Sr. Process Engineer

Greenville, SC · On-site

$97K - $126K/yr

ABOUT THE ROLE We are seeking a Sr. Process Engineer to join our team supporting Fluor on their Savannah River Plutonium Processing Facility (SRPPF) project! This position is full-time and will be ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Greer, SC

Senior Support Engineer information

See Greer, SC salary details

$21.6K

$99.3K

$152.9K

How much do senior support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior support engineer in Greer, SC is $99,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $119,700.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What job categories do people searching Senior Support Engineer jobs in Greer, SC look for?

The top searched job categories for Senior Support Engineer jobs in Greer, SC are:

What cities near Greer, SC are hiring for Senior Support Engineer jobs?

Cities near Greer, SC with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you

Senior Mechanical Engineer

HEAPY

Greenville, SC • On-site

$98K - $129K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 hours ago

Job description

Senior Mechanical Engineer
Department: Engineering
Employment Type: Full Time
Location: Greenville, SC
Reporting To: David Rickey
Description
Join Our Growing Team Powering a Sustainable, Well, and Resilient Future.Does this describe you?
  • Do you like to be a leader in technical design?
  • Do you like to drive innovation?
  • Do you like to collaborate with colleagues to solve problems and drive success?
  • Do you like to continuously learn?
  • Do you like to build strong client relationships?
  • Do you enjoy an environment where you are trusted to manage your projects and work?

If so, now is the perfect time to join HEAPY - a growing firm driven by innovation, purpose, and people. We're expanding to meet the needs of our clients and communities, creating exciting new roles and growth opportunities along the way.
At HEAPY, our Colleague First approach means we invest in your career, well-being, and success. We're committed to building a more sustainable world through thoughtful design and collaborative partnerships, and we're looking for team members who want to grow with us while making an impact.
HEAPY is seeking a Senior Level Mechanical Engineer to join our Colleague First culture in Greenville, South Carolina for our Healthcare Team. You'll be empowered to do meaningful work, develop lasting relationships, and be part of a team where your ideas, growth, and authentic self are truly valued.
The Senior Level Mechanical Engineer performs a variety of assignments involving the application of standard mechanical design engineering techniques for HEAPY projects. This colleague accomplishes specific objectives that involve different variables related to mechanical engineering systems in the Built Environment.
This role offers the opportunity to grow your mechanical engineering career while contributing to meaningful projects in a trusted, long-standing HEAPY market.
Click Here to Learn More About HEAPY!
Base Qualifications
  • Possession of a 4-year engineering degree from an ABET-accredited program or equivalent working knowledge/experience in a built environment with an advanced degree in engineering.
  • Typically 6 - 9 years of related experience (or equivalent working knowledge/experience/advanced degree in engineering) related to mechanical engineering systems in the Built Environment.
  • Capability of exercising judgment in evaluating, selecting, and applying standard design engineering techniques, procedures, and criteria to make design adaptations and modifications.
  • Considerable experience using various computer software packages and automated mechanical engineering and design equipment.
  • Possession of a Fundamentals of Engineering (FE) Certification and be working toward Professional Engineering (PE) Registration. PE registration would be attained within the first 2 years of attaining this position level.
  • For higher level achievement, other relevant engineering education and credentials are typically desired, such as but not limited to: USGBC LEED GA, IESNA, ASPE, ASHRAE HFDP, or HBDP

Key Responsibilities
  • Ensures accurate input into the model or design tool and focuses on understanding the underlying reasons (i.e., ask questions).
  • Develops full plan designs, details, and outlines, identifies materials, cost estimates, and performs calculations for a detailed segment of a project.
  • Gathers and records information for the preparation of design specifications. Reviews/evaluates vendor (and at higher levels, approves) shop drawings, bids, and submittals to ensure compliance with specifications.
  • Reviews and approves mechanical design drawings for assigned segments of projects.
  • If PE has been obtained, serves as the engineer of record as applicable.
  • Assists with the development of design guides, guide specifications, and design control procedures when directed by a technical leader/design manager.
  • Prepares technical reports such as life cycle cost analysis, facility conditions assessments, and other engineering guidance for clients.
  • Leverages AI and automation in design and project responsibilities as appropriate.
  • Meets project deadlines with punctuality, monitoring progress, and ensuring deliverables meet requirements.
  • Ensures project deliverables adhere to client project requirements, meet required standards and implements corrective action as needed.
  • Delivers exceptional quality assurance to build trust, increase brand loyalty, and drive success and innovation.
  • Builds strong customer relationships by delivering exceptional service that exceeds expectations.
  • Aids and supports proposal teams or proposal managers as requested.
  • May collaborate with operations and practice leadership on project staffing requirements and resource allocation.
  • Collaborates with and supports/leads design engineers/designer I & II colleagues on their technical development and professional growth.
  • Collaborates with additional partners, such as BIM technicians and third-party partners, on the successful and timely completion of project tasks and deliverables.
  • Interacts and coordinates with clients/owners to develop Owner Project Requirements.
  • Additional responsibilities as requested/needed.

Physical Demands and Work Environment
  • Ability to remain sedentary at a workstation for long periods of time while operating a keyboard and using a computer screen.
  • Ability to operate a mouse, stylus, or similar tool to make adjustments on electronic visuals.
  • Ability to see details of objects on a screen, including differences in colors, shades, and brightness.
  • Ability to communicate in person, electronically, and via phone with other individuals.
  • Possession of reliable transportation to and from project sites.
  • Ability to work in all elements of indoor and outdoor environments, which include the heat, cold, rain, snow, wind, etc.
  • Ability to access all areas of the jobsite with activities that include ascending and descending stairs, scaffolding, ladders, navigating elevation changes, etc.
  • Capable of working in physical positions that may include maneuvering oneself into different positions traditionally achieved by kneeling, sitting, standing, squatting, bending over, etc.
  • Ability to move, transport, or position items weighing up to 25 lbs.
  • Ability to apply established protocols and practices in a timely manner and follow safety guidelines for both the company and clients.
  • Ability to gather, organize, and evaluate information related to projects and calculations (such as cost analysis, facility assessments, design calculations, etc.).

NOTE
This job description is not designed to state or imply that the listed responsibilities are the only duties to be performed by the colleague in this position. Duties, responsibilities, and activities may change or be assigned at any time with or without notice. All responsibilities and requirements listed are considered essential and may be modified to reasonably accommodate qualified individuals who request such modification due to disabilities. This document does not create an employee contract, implied or otherwise, other than an "at will" relationship.
Benefits
  • Built for People, Not Just Projects - a collaborative, colleague-first culture where you can do your best work
  • Thrive with HEAPY Benefits - premium medical, dental & vision coverage designed with you in mind
  • Invest in Your Future - 401(k) with competitive contributions to help you plan ahead
  • Be Rewarded for Your Impact - 10-15% annual bonus potential tied to company performance and your contributions
  • Own Your Time - open PTO and paid sick time that gives you the flexibility to recharge when you need it
  • Wellness Week - we hit pause the final week of the year so you can rest, reset, and reflect
  • Feel Your Best - annual wellness benefit bonus focused on your overall well-being
  • Grow with Purpose - annual professional development stipend to support your career goals

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