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Senior Support Engineer Jobs in Big Spring, TX (NOW HIRING)

Earth Systems LLC

Environmental Project Manager

Midland, TX · On-site

$80K - $95K/yr

... senior leadership guidance. This position supports a wide range of commercial, industrial, oil ... Coordinate with environmental scientists, engineers, field staff, and construction teams * Assist ...

Earth Systems LLC

Environmental Project Manager

Midland, TX · On-site

$80K - $95K/yr

... senior leadership guidance. This position supports a wide range of commercial, industrial, oil ... Coordinate with environmental scientists, engineers, field staff, and construction teams * Assist ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Big Spring, TX

Senior Support Engineer information

See Big Spring, TX salary details

$20.8K

$95.4K

$146.9K

How much do senior support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for senior support engineer in Big Spring, TX is $95,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $115,000.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Big Spring, TX are hiring for Senior Support Engineer jobs?

Cities near Big Spring, TX with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Big Spring, TX as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $95,416 per year, or $45.9 per hour.

Geoscience Applications Administrator

EOG Resources, Inc.

Midland, TX • On-site

Full-time

Re-posted 4 days ago

EOG Resources rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

29th of 87 rated oil and gas companies

Job description

The Senior Geoscience Applications Administrator provides advanced technical, operational, and analytical support to the Division Exploration Manager and geological staff within the Geological & Geophysical department. This role acts as a senior individual contributor and subject matter expert, ensuring the integrity, performance, and effective utilization of geoscience applications, systems, and data workflows critical to exploration and development activities.
The position requires extensive experience supporting subsurface data, industry-standard geoscience software platforms, and end-user workflows. The Senior Administrator operates with a high degree of independence and is expected to proactively identify opportunities to enhance data quality, system reliability, and overall efficiency across the organization.
Job Requirements
Senior Geoscience Applications & Systems Support
  • Provide senior-level support, configuration, troubleshooting, and optimization of enterprise geoscience applications, including OpenWorks, Petra, Kingdom, and Petrel / Petrel Studio.
  • Serve as an escalation point and technical authority for complex application, data, and workflow issues.
  • Support geoscience staff with varying levels of technical proficiency, delivering solutions tailored to user needs and business objectives.

Data Quality, Integration & Workflow Optimization
  • Lead and promote data quality control standards for well, seismic, and interpretive geoscience datasets.
  • Assist with and oversee the assembly, validation, organization, and integration of subsurface data across multiple platforms.
  • Develop, enhance, and document geoscience workflows to improve consistency, efficiency, and data reliability.
  • Identify and recommend process improvements to address recurring data or system challenges.

User Enablement, Training & Knowledge Sharing
  • Provide advanced one-on-one and group training, system demonstrations, and technical guidance to geoscience users.
  • Develop and maintain documentation, standards, and best practices to support effective system usage.
  • Serve as a knowledge resource and mentor to users and less-experienced technical staff as appropriate.

Technology Planning & Vendor Coordination
  • Collaborate with exploration leadership to define geoscience technology needs, priorities, and improvement opportunities.
  • Coordinate with internal IT teams and external vendors on software deployment, upgrades, licensing, and issue resolution.
  • Participate in the evaluation, testing, and implementation of new geoscience software and system enhancements.

Collaboration & Professional Service
  • Work closely with geologists, geophysicists, engineers, and management to support exploration and development objectives.
  • Maintain a strong customer-service focus, providing timely, professional, and effective support.
  • Manage assigned initiatives or projects from planning through completion with minimal oversight.

Required Qualifications
  • 5-7+ years of experience as a Geoscience Administrator, Geoscience Applications Specialist, or equivalent role OR Bachelor's degree in Science or a related field plus 3-5+ years of relevant geoscience applications experience.
  • Experience supporting geoscience teams within the Oil & Gas industry.
  • Hands-on experience with OpenWorks, Petra, Kingdom, and/or Petrel / Petrel Studio.
  • Demonstrated ability to support, integrate, and manage geoscience data and workflows across multiple systems.

Preferred Skills & Competencies
  • Strong understanding of well, seismic, and subsurface data and interpretation workflows.
  • Excellent problem-solving and analytical skills.
  • Effective communication skills with the ability to translate technical concepts to non-technical users.
  • Strong organizational skills and ability to manage multiple priorities.
  • Self-directed, proactive, and capable of operating independently in a senior individual contributor role.

Additional Information
  • Position level and compensation will be commensurate with experience and qualifications.
  • This role is classified as a Senior individual contributor position.

EOG Resources is an Equal Opportunity Employer, including Veterans and Disabled.
Equal Employment is the Law
Requests for Accommodation
Individuals with a disability who wish to request an accommodation to complete an employment application, please Click here or call 713-651-6694.

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