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Senior Sorenson Video Relay Service Jobs (NOW HIRING)

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Senior Sorenson Video Relay Service information

What is a Senior Sorenson Video Relay Service interpreter?

A Senior Sorenson Video Relay Service (VRS) interpreter is an experienced professional who facilitates communication between deaf or hard-of-hearing individuals and hearing individuals over video calls using American Sign Language (ASL) and spoken English. They work for Sorenson, a leading provider of VRS, connecting users through a secure video platform. Senior VRS interpreters typically have advanced interpreting skills, mentor less experienced colleagues, and may assist in specialized interpreting situations. Their role is critical in ensuring effective and confidential communication for people who rely on sign language.

What are some typical challenges faced by a Senior Sorenson Video Relay Service interpreter and how can they be managed?

Senior Sorenson VRS interpreters often encounter challenges such as rapidly changing call topics, the need for quick decision-making, and maintaining high accuracy under pressure. They must balance confidentiality with effective communication while adapting to various signing styles and regional dialects. To manage these challenges, interpreters frequently participate in ongoing training, collaborate with peers for support and feedback, and utilize stress management techniques. The role also involves working closely with a dynamic team, ensuring smooth hand-offs during long calls or shifts.

What is the difference between Senior Sorenson Video Relay Service vs Video Relay Interpreter?

AspectSenior Sorenson Video Relay ServiceVideo Relay Interpreter
CredentialsTypically requires certification in VRS technology and sign language interpretationRequires sign language interpreter certification and VRS-specific training
Work EnvironmentRemote, technology-driven platform providing communication servicesRemote or on-site, providing sign language interpretation for VRS calls
Employer & IndustryTelecommunications, VRS service providersInterpretation agencies, VRS providers

Senior Sorenson Video Relay Service professionals focus on managing and optimizing VRS platforms, while Video Relay Interpreters provide direct sign language interpretation during calls. Both roles require certification and work within the telecommunications and interpretation industries, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Senior Sorenson Video Relay Service interpreter?

To thrive as a Senior Sorenson Video Relay Service Interpreter, you need advanced fluency in American Sign Language (ASL) and English, along with RID certification and substantial interpreting experience. Familiarity with video relay service (VRS) platforms, telecommunications systems, and relevant compliance protocols is essential. Exceptional listening, cultural competency, and rapid decision-making skills help interpreters manage complex conversations and diverse client needs. These competencies ensure accurate, confidential, and efficient communication between deaf and hearing individuals in a professional setting.
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Infographic showing various Senior Sorenson Video Relay Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Sign Language Interpreter - VRS - Part Time - Dallas/Fort Worth, Texas

Sorenson

Arlington, TX

$25 - $60/hr

Full-time, Part-time

Re-posted 13 days ago


Sorenson Communications rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

256th of 491 rated business services


Job description

Salary Range: $25-$60 (depending on location, education, and certifications)

Location: Dallas/Fort Worth, TX (In Center)

Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion).

Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday)

In ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

Benefits of interpreting with Sorenson:

  • Flexible Scheduling
  • Premium shifts offered to boost hourly wage
  • Earn CEU’s
  • Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
  • 401K plans with employer contribution
  • No scripts
  • Resiliency/Vicarious Trauma resources available at no cost
  • Company-wide Network
    • Transfer and visiting interpreter opportunities to any of the centers across the US

A successful candidate will have:

Knowledge, Skills, and Abilities in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

  • Ability to pass our required skills assessment
  • A high school diploma or GED
  • An associate’s or bachelor’s degree (preferred, but not required)
  • Interpreter certification (as required by local regulations)
  • 3 years’ experience working as an interpreter (preferred, but not required)
  • Ability to troubleshoot basic technical issues
  • Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
  • Regular and predictable attendance

Job Snapshot:

Job Summary in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

Sorenson Communications is expanding our Video Relay Service (http://www.sorensonvrs.com/). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada.

Responsibilities:

Essential Duties and Responsibilities in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false

  • Effectively interpret between American Sign Language (ASL) and spoken English
  • Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
  • Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
  • Demonstrate full compliance with Sorenson Communications attendance policy
  • Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
  • The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
  • Possess the ability to quickly learn and implement new and changing technologies
  • Work effectively in a team environment; receive support from and provide support to colleagues
  • Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
  • Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
  • Enhance interpreting skills through continued education training
  • Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis

About Us:

  • Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
  • Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.

Equal Employment Opportunity:
Sorenson Communications is an EOE, Disability/Age Employer.


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