Job Title: Sr. Desktop Support Engineer Location: Elk Grove Village, IL (Need Locals only) Duration ... Broad infrastructure technology concepts around software, hardware, networking, applications, end ...
Job Title: Sr. Desktop Support Engineer Location: Elk Grove Village, IL (Need Locals only) Duration ... Broad infrastructure technology concepts around software, hardware, networking, applications, end ...
Support Engineer
Chicago, IL · Remote
Carefeed is the platform senior living and long-term care providers use to bring order, clarity ... Qualifications: * 2+ years in a technical support, client success or software development role
Support Engineer
Chicago, IL · Remote
Carefeed is the platform senior living and long-term care providers use to bring order, clarity ... Qualifications: * 2+ years in a technical support, client success or software development role
Senior Software Engineer
Chicago, IL · On-site
$126K - $166K/yr
We are seeking a Senior Software Engineer to join a high-impact digital payments modernization program supporting the integration of a major card network into one of the largest financial ...
Senior Software Engineer
Chicago, IL · On-site
$126K - $166K/yr
We are seeking a Senior Software Engineer to join a high-impact digital payments modernization program supporting the integration of a major card network into one of the largest financial ...
Senior Software Engineer
Chicago, IL · On-site
$126K - $166K/yr
We are seeking a Senior Software Engineer to join a high-impact digital payments modernization program supporting the integration of a major card network into one of the largest financial ...
Senior Software Engineer
Chicago, IL · On-site
$126K - $166K/yr
We are seeking a Senior Software Engineer to join a high-impact digital payments modernization program supporting the integration of a major card network into one of the largest financial ...
Senior Software Engineer
Chicago, IL · On-site
$126K - $166K/yr
We are seeking a Senior Software Engineer to join a high-impact digital payments modernization program supporting the integration of a major card network into one of the largest financial ...
Senior Software Engineer
Chicago, IL · On-site
$126K - $166K/yr
We are seeking a Senior Software Engineer to join a high-impact digital payments modernization program supporting the integration of a major card network into one of the largest financial ...
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
Support Engineer
Chicago, IL · On-site
$65 - $95/hr
About Us Carefeed is the platform senior living and long-term care providers use to bring order ... Qualifications * 2+ years in a technical support, client success or software development role.
New
Support Engineer
Chicago, IL · On-site
$65 - $95/hr
About Us Carefeed is the platform senior living and long-term care providers use to bring order ... Qualifications * 2+ years in a technical support, client success or software development role.
New
Senior Software Engineer
Chicago, IL · On-site
$140K - $160K/yr
About the Role We're looking for a Senior Software Engineer who is passionate about leading and ... Support, mentor, and develop junior software engineers, fostering a culture of collaboration ...
Senior Software Engineer
Chicago, IL · On-site
$140K - $160K/yr
About the Role We're looking for a Senior Software Engineer who is passionate about leading and ... Support, mentor, and develop junior software engineers, fostering a culture of collaboration ...
Support Engineer
Chicago, IL · On-site +1
Carefeed is the platform senior living and long-term care providers use to bring order, clarity ... Qualifications: * 2+ years in a technical support, client success or software development role
Support Engineer
Chicago, IL · On-site +1
Carefeed is the platform senior living and long-term care providers use to bring order, clarity ... Qualifications: * 2+ years in a technical support, client success or software development role
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
AI Software Engineer - Remote
Chicago, IL · Remote
$80 - $120/hr
Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...
Quick apply
AI Software Engineer - Remote
Chicago, IL · Remote
$80 - $120/hr
Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
Senior Software Engineer (Java)
Chicago, IL · On-site
$128K - $169K/yr
The Senior Software Engineer (Java) will perform new development as well as escalated product support. We are looking for a passionate problem solver that is highly focused, agile and who thrives in ...
Senior Software Engineer - Backend Services
Chicago, IL · On-site
$150 - $170/hr
## Senior Software Engineer, Backend ServicesApplyremote type: Hybridlocations: Chicago, ILtime type ... Globus develops and provides critical services that support scientific research for governmental ...
Senior Software Engineer - Backend Services
Chicago, IL · On-site
$150 - $170/hr
## Senior Software Engineer, Backend ServicesApplyremote type: Hybridlocations: Chicago, ILtime type ... Globus develops and provides critical services that support scientific research for governmental ...
IT Software Engineer 4 (Senior SDET)
Chicago, IL · On-site
$113K - $147K/yr
Position Title: IT Software Engineer 4 (Senior SDET) Location: Hybrid - Chicago, IL (2 days per ... Support CI/CD pipelines and Agile development. * Mentor QA engineers and collaborate with ...
Quick apply
IT Software Engineer 4 (Senior SDET)
Chicago, IL · On-site
$113K - $147K/yr
Position Title: IT Software Engineer 4 (Senior SDET) Location: Hybrid - Chicago, IL (2 days per ... Support CI/CD pipelines and Agile development. * Mentor QA engineers and collaborate with ...
Senior Software Engineer
$112K - $188K/yr
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and ... Position Details As a Senior Software Engineer (Software Engineer III), you will join Grainger ...
Senior Software Engineer
$112K - $188K/yr
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and ... Position Details As a Senior Software Engineer (Software Engineer III), you will join Grainger ...
Senior Software Engineer
Chicago, IL · On-site
$112K - $183K/yr
As a Senior Software Engineer, you will design, develop, and deliver scalable, secure, and customer ... Work directly on application, integration, performance, and production support issues, driving ...
Senior Software Engineer
Chicago, IL · On-site
$112K - $183K/yr
As a Senior Software Engineer, you will design, develop, and deliver scalable, secure, and customer ... Work directly on application, integration, performance, and production support issues, driving ...
Senior Software Engineer
Elgin, IL · On-site
$86K - $115K/yr
We are looking for an ambitious and talented Senior Software Engineer to be a driving member of the ... Work with customer support to reproduce and fix issues found in the field: * Reproduce customer ...
Senior Software Engineer
Elgin, IL · On-site
$86K - $115K/yr
We are looking for an ambitious and talented Senior Software Engineer to be a driving member of the ... Work with customer support to reproduce and fix issues found in the field: * Reproduce customer ...
Senior Software Developer - Web
Waukegan, IL · On-site
$96K - $148K/yr
Lakeside Drive, Waukegan, IL 60085 Enhance and support world-class websites at Uline. As a Senior Software Developer, you'll apply your full-stack expertise to create scalable, high-performing web ...
Senior Software Developer - Web
Waukegan, IL · On-site
$96K - $148K/yr
Lakeside Drive, Waukegan, IL 60085 Enhance and support world-class websites at Uline. As a Senior Software Developer, you'll apply your full-stack expertise to create scalable, high-performing web ...
Senior Software Engineer
Schaumburg, IL · Remote
$120K - $158K/yr
As a Senior Software Engineer within Optum Technology, you will drive the design, development, and ... Design, develop, test, deploy, and support scalable microservices, cloud-native applications, and ...
Senior Software Engineer
Schaumburg, IL · Remote
$120K - $158K/yr
As a Senior Software Engineer within Optum Technology, you will drive the design, development, and ... Design, develop, test, deploy, and support scalable microservices, cloud-native applications, and ...
Senior Software Support Engineer information
See Cary, IL salary details
$76.6K - $87.3K
1% of jobs
$87.3K - $98.1K
2% of jobs
$98.1K - $108.8K
7% of jobs
$108.8K - $119.6K
9% of jobs
$124K is the 25th percentile. Wages below this are outliers.
$119.6K - $130.3K
13% of jobs
$130.3K - $141K
16% of jobs
The median wage is $142.5K / yr.
$141K - $151.8K
16% of jobs
$160.9K is the 75th percentile. Wages above this are outliers.
$151.8K - $162.5K
14% of jobs
$162.5K - $173.3K
11% of jobs
$173.3K - $184K
8% of jobs
$184K - $194.8K
3% of jobs
$76.6K
$145.4K
$194.8K
How much do senior software support engineer jobs pay per year?
As of Sep 4, 2026, the average yearly pay for senior software support engineer in Cary, IL is $145,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,300.00 and $163,800.00 per year, depending on experience, location, and employer.
What does a senior software support engineer do?
A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.
What are the key skills and qualifications needed to thrive as a senior software support engineer?
To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?
Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.
What is the difference between Senior Software Support Engineer vs Software Support Engineer?
| Aspect | Senior Software Support Engineer | Software Support Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or Microsoft | Bachelor's degree in CS or related field; 1-2 years experience; certifications optional |
| Work Environment | Technical support teams, customer sites, remote support | Help desks, technical support centers, remote support |
| Employer & Industry Usage | IT companies, software vendors, tech support firms | Software companies, tech support departments, SaaS providers |
The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.
What cities near Cary, IL are hiring for Senior Software Support Engineer jobs?
Cities near Cary, IL with the most Senior Software Support Engineer job openings:
Contractor
Re-posted 11 days ago
Job description
Company Description
About Us :
Scadea Solutions is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role.
Job Description
Job Title: Sr. Desktop Support Engineer
Location: Elk Grove Village, IL (Need Locals only)
Duration:8+ Months
Start Date: ASAP
Requirements :
? 5+ years experience providing architecture, engineering and operational direction and support of desktop infrastructure in a large
enterprise environment required.
? Previous airline experience is ideal.
? Broad infrastructure technology concepts around software, hardware, networking, applications, end user interfaces, virtualization,
business continuity, and total cost of ownership.
? Excellent technical knowledge and aptitude in the following areas: Active Directory, SCCM 2012, GPOs, Windows 7, Windows 10, Project
Management. o Description
? Seeking an experienced senior level engineer with enterprise expertise in supporting line of business desktop application profiles,
including evaluating business needs and then performing the following based on those needs: engineering a complete end user
experience, coordinating user acceptance testing, documenting and supporting the deployment of application profiles.
Qualifications
Bachelors
Additional Information
Required Skills:
Job Description:
Performs highly complex application programming/systems development and support Performs highly complex configuration of business rules and technical parameters of software products Review business requirements and develop application design documentation Build technical components (Maximo objects, TRM Rules, Java extensions, etc) based on detailed design.
Performs unit testing of components along with completing necessary documentation. Supports product test, user acceptance test, etc as a member of the fix-it team. Employs consistent measurement techniques Include testing in project plans and establish controls to require adherence to test plans Manages the interrelationships among various projects or work objectives
About Us :
Scadea Solutions is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role.
Job Description
Job Title: Sr. Desktop Support Engineer
Location: Elk Grove Village, IL (Need Locals only)
Duration:8+ Months
Start Date: ASAP
Requirements :
? 5+ years experience providing architecture, engineering and operational direction and support of desktop infrastructure in a large
enterprise environment required.
? Previous airline experience is ideal.
? Broad infrastructure technology concepts around software, hardware, networking, applications, end user interfaces, virtualization,
business continuity, and total cost of ownership.
? Excellent technical knowledge and aptitude in the following areas: Active Directory, SCCM 2012, GPOs, Windows 7, Windows 10, Project
Management. o Description
? Seeking an experienced senior level engineer with enterprise expertise in supporting line of business desktop application profiles,
including evaluating business needs and then performing the following based on those needs: engineering a complete end user
experience, coordinating user acceptance testing, documenting and supporting the deployment of application profiles.
Qualifications
Bachelors
Additional Information
Required Skills:
Job Description:
Performs highly complex application programming/systems development and support Performs highly complex configuration of business rules and technical parameters of software products Review business requirements and develop application design documentation Build technical components (Maximo objects, TRM Rules, Java extensions, etc) based on detailed design.
Performs unit testing of components along with completing necessary documentation. Supports product test, user acceptance test, etc as a member of the fix-it team. Employs consistent measurement techniques Include testing in project plans and establish controls to require adherence to test plans Manages the interrelationships among various projects or work objectives
About Scadea Solutions
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Somerset, NJ, US
Year founded
2011