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Senior Software Support Engineer Jobs in Bolingbrook, IL

Senior Software Engineer (.NET) - Remote Location: Remote (U.S.) Salary: $150,000-$175,000 Base ... Support and enhance existing business-critical applications. * Collaborate with technical and ...

Senior Software Developer

Chicago, IL · On-site

$56.25 - $74.25/hr

Senior Software Developer, Chicago, IL We are seeking a Senior Software Developer for a great ... Industry, Software Engineer, Architect, Programming, Programmer Analyst, Chicago Recruiters ...

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Senior Software Engineer Team : Systems Location : Hybrid in Chicago (IL) or Newark (NJ) Employment ... by support that lasts through graduation. Together, our ambition is to help rebuild the middle ...

Sr. Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Are you a Sr. Software Developer seeking an opportunity to truly make a difference? Does ... The work of this team supports ground breaking research. As a part of the team, you will support ...

Reports to the Sr. Engineer / Service Delivery Manager. * Owns assigned tickets from first contact ... Audit customer hardware/software * Audit customer SaaS solutions (alerts/notifications and software ...

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... We are looking for a Senior Software Engineer to join Carefeed's engineering team. We're a ...

Senior Software Engineer

Chicago, IL · Hybrid

$126K - $166K/yr

Senior Software Engineer - OutSystems and Integrations Location: Atlanta, Boston, Chicago, NYC ... Provide support for existing systems, processes and applications by handling incidents ...

Senior Software Engineer

Chicago, IL · On-site

$120 - $180/hr

Chicago, United States | Posted on 07/07/2026 We are seeking a hands-on Senior Software Engineer to ... support activities. * Apply sound engineering judgment to validate AI-generated outputs for ...

Senior Software Engineer

Downers Grove, IL · On-site

$122K - $161K/yr

As a Senior Software Engineer, you will be involved in all aspects of the design, architecture ... Support production systems and respond to critical incidents with urgency and ownership 5. Lead ...

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Train and support other team members on the Salesforce Marketing Cloud platform. Assist in data ... search [Senior Software Engineer / Reference # R0000379554 ] #LI- DNI Visa Sponsorship is not ...

Senior Software Engineer

Downers Grove, IL · On-site

$122K - $161K/yr

As a Senior Software Engineer, you will be involved in all aspects of the design, architecture ... Support production systems and respond to critical incidents with urgency and ownership 5. Lead ...

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... We are looking for a Senior Software Engineer to join Carefeed's engineering team. We're a ...

Senior Software Engineer

Downers Grove, IL · On-site

$122K - $161K/yr

As a Senior Software Engineer, you will be involved in all aspects of the design, architecture ... Support production systems and respond to critical incidents with urgency and ownership 5. Lead ...

Showing results 21-40

Senior Software Support Engineer information

See Bolingbrook, IL salary details

$74.7K

$141.7K

$189.9K

How much do senior software support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior software support engineer in Bolingbrook, IL is $141,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,100.00 and $159,700.00 per year, depending on experience, location, and employer.

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What cities near Bolingbrook, IL are hiring for Senior Software Support Engineer jobs? Cities near Bolingbrook, IL with the most Senior Software Support Engineer job openings:

Sr. Software Engineer (Remote)

Inspira Financial

Oak Brook, IL • Remote

$123K - $163K/yr

Full-time

Re-posted 12 days ago


Inspira Financial rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

We are seeking talented Senior Software Engineers who can create complex .NET back-end solutions and scalable user experiences while collaborating with an experienced team of product development professionals. You will join a cross-functional, DevOps based, Agile team responsible for the entire product development life cycle, encompassing conception, discovery, framing, development, deployment, measurement, and continuous improvement. As a Senior Software Engineer, you should possess expertise in both front-end and back-end coding languages, development frameworks, and third-party libraries. Additionally, we value individuals who are team players, possess a keen eye for visual design, and prioritize outcomes over outputs. If you are ready to advance your career and contribute to a rapidly growing company dedicated to delivering innovative products and ensuring an exceptional client experience, we eagerly await your application!

The Senior Software Engineer will report to a Software Engineering Manager in the Technology Department.

Duties & Responsibilities:

By collaborating closely with fellow product development team members, software engineers play a pivotal role in driving team-level success through the demonstration of the following key attributes: Drive projects with a high level of ownership and accountability from design through delivery.

  • Work independently while demonstrating engagement, initiative and proactive problem-solving.
  • Engage deeply with team goals, contributing ideas and improvements beyond assigned tasks.
  • Uphold integrity and responsibility in all aspects of software development and collaboration.
  • Collaborating with Users, Architects, Engineers, Designers, and Product Managers to foster ideation and deliver cutting-edge software solutions. Strong communication skills.
  • Lead and participate in technical design, architecture discussions, and driving consistent high quality software development.
  • Lead and participate in the documenting of software programs with flowcharts, layouts, charts, diagrams and other documentation.
  • Employing and coaching engineers on a Test First and Acceptance Criteria Driven approaches to continuously test and deliver high-quality software.
  • Deep experience in designing and developing .NET back-end and front-end solutions while adhering to industry best practices and standards.
  • Ensuring solutions meet non-functional requirements, such as security, performance, maintainability, scalability, usability, and reliability.
  • Lead and participate in code reviews & ensuring alignment with coding/design best practices.
  • Working in a collaborative team environment with other engineers, providing advice, coaching, and insights to peers on software.
  • Actively pursuing continuous professional growth by staying updated on new development tools, programming techniques, and best practices. Engaging in educational opportunities, keeping informed through professional publications, nurturing personal and professional networks, and actively participating in relevant professional organizations.
  • Through successful execution of these responsibilities, the Senior Software Engineers will make significant contributions to the overall achievements of our team and organization!

Additional Requirements:

As part of the evaluation process, candidates who progress beyond the initial screening will be required to complete a formal technical assessment to validate coding proficiency and technical competency.

Education & Experience:

  • 5-10 years of experience in Software Product Development
  • Bachelor's degree preferred in Computer Science, Computer Engineering, Software Engineering, or similar/related Engineering/Science based technical disciplines
  • Microsoft Certified Azure Developer Associate - Bonus
  • Microsoft Certified Azure DevOps Engineer Expertise - Bonus

Skills & Abilities:

The ideal candidate will have a proven track record of demonstrating:

  • Strong Programming Skills: Required proficiency in developing .NET C# and VB console applications with complex business logic and SQL, .NET 4.8, .NET Core and greater, C# 10 and higher, MS SQL Server T-SQL. Secondary proficiency in SSIS, PowerShell, ActiveBatch, Azure DevOps, SonarQube. Software engineers should have an advanced understanding of data structures, algorithms, and the ability to write clean, efficient, and maintainable code
  • Cloud Skills: Extensive experience working in Hybrid and Cloud based environments where essentially all things are handled "as code" and promoted via automated pipelines which incorporate audit, quality, and security controls. Azure experience preferred
  • Containers: Extensive experience working with OCI compliant containers. Docker preferred
  • Kubernetes: Extensive experience with container hosting and management systems such as Kubernetes, Azure Container instances, App Service or OpenShift
  • Extensive experience with source code management applications with GIT
  • Proven track record of successfully delivering highly robust and scalable front-end and back-end solutions
  • Experience with Design Patterns, CQRS, Domain Driven Design, IDP practices, Automated Testing, understanding of object-oriented programming concepts and best practices
  • Proficiency in integrating with external systems and services, utilizing REST, SOAP, or other relevant protocols
  • Problem-Solving and Analytical Skills: Senior Software Engineers must possess strong problem-solving abilities and the capacity to analyze and troubleshoot complex technical challenges. They should be able to break down problems into manageable components and devise effective solutions
  • Software Product Development Lifecycle: Familiarity with the software development lifecycle (SDLC) is crucial. This includes understanding requirements gathering, system design, implementation, testing, deployment, and maintenance in an Agile/Scaled Agile manner. Experience with Scrum, Kanban, Extreme Programming, or other outcome based iterative development approach required
  • Conforming to Agile principles, software engineers must have the ability to divide large software solutions into smaller conquerable coding tasks that can be delivered within a sprint
  • Knowledge of Development Tools and Frameworks: Software engineers should be proficient in using development tools and frameworks relevant to their domain. This can include version control systems (e.g., Git), integrated development environments (e.g., Visual Studio Code), and frameworks specific to web development. Collaboration and Communication: Effective collaboration with cross-functional teams is vital for software engineers. Strong communication skills, both written and verbal, enable them to clearly express ideas, collaborate with colleagues, and convey technical concepts to non-technical stakeholders
  • Continuous Learning: The field of software engineering is constantly evolving, so a mindset of continuous learning is crucial. Staying updated with new technologies, programming languages, frameworks, and industry trends is highly valued
  • Testing and Debugging: Proficiency in automated software testing techniques, including automated unit testing, integration testing, and debugging, is important for ensuring the reliability and quality of software applications
  • Knowledge of Security Best Practices: Strong understanding of secure coding practices and the ability to apply them effectively in software development. Ability to implement security controls, conduct code reviews, and perform security-focused testing, ensuring adherence to industry standards and minimizing the risk of potential exploits
  • Compliance: Familiarity with regulatory compliance requirements and industry-specific security standards, such as GDPR, HIPAA, PCI-DSS, and ISO 27001. An ability to design and implement software solutions that meet these compliance standards, ensuring the protection of sensitive data and maintaining regulatory compliance
  • System Design and Architecture: Senior Software Engineers should have a strong understanding of system design principles and architecture patterns. This includes scalability, performance optimization, and the ability to design robust and efficient software systems
  • Adaptability and Flexibility: Senior Software Engineers often encounter changing requirements, tight deadlines, and evolving technologies. Being adaptable, flexible, and able to quickly learn and adapt to new tools and frameworks is crucial

Other Requirements:

  • Infrequent travel (10%)
  • Ability to occasionally work overtime or after hours
  • Prolonged periods of sitting at a desk and working on a computer

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