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Senior Service Jobs in Florida (NOW HIRING)

PGM Service

Sr. Service Technician

Orlando, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Tampa, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Tampa, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Tampa, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Orlando, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

PGM Service

Sr. Service Technician

Orlando, FL · On-site

$52 - $60/hr

Commercial Kitchen Service Technician (Mid & Senior Level) PGM Service Group - Tampa, Sarasota & Orlando, FL PGM Service is a fast-growing commercial kitchen equipment service company supporting ...

Occam Solutions

Sr Service Desk Technician

Tampa, FL · On-site

$60K/yr

The Senior Service Desk Technician will have many responsibilities such as: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Is ...

Daisy Co.

Senior Service Technician

Pompano Beach, FL · On-site

$35 - $45/hr

Position Summary As a Senior Service Technician, you are the primary point of contact for our clients - responsible for keeping their smart space systems running flawlessly. This role demands a ...

Occam Solutions

Sr Service Desk Technician

Tampa, FL · On-site

$60K/yr

The Senior Service Desk Technician will have many responsibilities such as: Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution. Is ...

Phiston Technologies, Inc.

Be Seen First

Sr. Service Manager

Miramar, FL · On-site

$100K - $140K/yr

The Senior Service Manager owns the global service organization end to end: field service delivery, preventive maintenance programs, technical support, spare parts strategy, warranty administration ...

Ferrellgas

Sr. Service Technician

West Palm Beach, FL · On-site

Ferrellgas is looking for a dependable, hands-on Service Technician to join our team. In this role, you'll install, maintain, and repair propane systems making sure our customers' homes and ...

Ferrellgas

Sr. Service Technician

West Palm Beach, FL · On-site

Ferrellgas is looking for a dependable, hands-on Service Technician to join our team. In this role, you'll install, maintain, and repair propane systems making sure our customers' homes and ...

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Senior Service information

What is a senior service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What are the key skills and qualifications needed to thrive as a senior service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What are some common challenges faced by senior service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Florida?

The most popular types of Service jobs in Florida are:

What cities in Florida are hiring for Senior Service jobs?

Cities in Florida with the most Senior Service job openings:

Senior Service jobs near you
Infographic showing various Senior Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Senior Service Technician

Miramar, FL • On-site

NextGen Security LLC
Investigation and Physical Security Services • 51 - 200 employees
Learn more about NextGen Security LLCexternal

Full-time

Re-posted 7 days ago

Job description

NextGen Security LLC

Job Summary

Company 

NextGen Security, LLC 

Location 

Miramar, FL

Industries 

Security and Surveillance 

Job Type 

Full Time Employee

Years of Experience 

5+ years of service experience in security industry or technical background.

Career Level 

Experienced (Non-Manager)  

Exemption

  Non-exempt

Senior Service Technician

What we’re looking for: 

We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.

What you’ll be doing: 

The Senior Service Technician is responsible for the service, maintenance, troubleshooting, programming, testing and repair of enterprise level electronic security systems for Healthcare, Higher Education, Utilities, Pharmaceutical, Data Center & Technology and Oil & Gas customers. This role serves as a technical leader in the field, providing advanced support mainly for Access Control, Video Surveillance, and related low-voltage systems. The Senior Service Technician ensures systems operate reliably, maintains strong customer relationships, and supports the operation team when needed. Some travel may be required, along with after hours service calls.

What you bring to the table:

 Minimum of 5 years of experience with installing and maintaining: 

  • Enterprise-level access control systems.
  • Enterprise-level video management systems (IP-basedand analog).

Technical/electrical background.

 Superior problem solving and communication skills.

 Work independently with minimal supervision.

 Familiarization with local electronic security codes and industry standards.

Understanding and ability to work safely in a chemical plant environment.

Ability to safely operate a company vehicle.

Preferred but Not Required

 Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel.

 Video Management System Vendor Certifications in Genetec, Avigilon, Exaqc, MaxPro, and/or Milestone.

 Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT.

 Networking and IT knowledge.

 TWIC Cardholder.

 Experience in computer operating systems, network design and implementation.

What we bring to the table: 

 Compensation

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