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Senior Salesforce Systems Analyst Jobs in Rochester, NY

Computer and Information Science, Management Information Systems - Demonstrating proficiency in Salesforce Administration and Salesforce Lightning - Utilizing analytical thinking to identify business ...

You will analyze client needs, implement software solutions, and provide training and support for ... Computer and Information Science, Management Information Systems - Demonstrating proficiency in ...

The Senior Financial Reporting & Systems Analyst serves as a key technical and analytical leader within the Financial Reporting function of a large, federally insured credit union. This role owns the ...

Overview As a Senior Compensation Analyst, you will be a leader supporting the design and driving ... Human Resources Information System (HRIS) - Preferred * Market Pricing - Preferred Compensation In ...

The Senior Pricing Analyst is responsible for conducting complex data analyses and developing ... Strong working knowledge of various information technology systems is required. * Knowledge of BI ...

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Senior Salesforce Systems Analyst information

See Rochester, NY salary details

$54.3K

$105.5K

$160.8K

How much do senior salesforce systems analyst jobs pay per year?

As of Jul 28, 2026, the average yearly pay for senior salesforce systems analyst in Rochester, NY is $105,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $123,800.00 per year, depending on experience, location, and employer.

What does a Senior Salesforce Systems Analyst do?

A Senior Salesforce Systems Analyst is responsible for designing, implementing, and optimizing Salesforce solutions to support an organization's business processes. They work closely with stakeholders to gather requirements, configure Salesforce systems, and ensure seamless integration with other platforms. Additionally, they provide expertise in troubleshooting issues, training users, and recommending enhancements to improve efficiency and effectiveness within the Salesforce ecosystem.

What is the difference between Senior Salesforce Systems Analyst vs Salesforce Business Analyst?

AspectSenior Salesforce Systems AnalystSalesforce Business Analyst
CertificationsSalesforce Certified Advanced Administrator, Salesforce Certified Platform App BuilderSalesforce Certified Administrator, Business Analysis certifications
Work EnvironmentTechnical teams, IT departments, system implementation projectsBusiness units, client interactions, process improvement initiatives
Employer & Industry UsageTech companies, consulting firms, large enterprisesFinancial services, healthcare, retail, and other industries

The Senior Salesforce Systems Analyst primarily focuses on technical system analysis, configuration, and integration within IT teams, requiring technical certifications. In contrast, a Salesforce Business Analyst emphasizes understanding business needs, process mapping, and stakeholder communication. Both roles are essential in Salesforce projects but serve different functions within organizations.

What are some typical challenges faced by a Senior Salesforce Systems Analyst when managing cross-departmental projects?

Senior Salesforce Systems Analysts often encounter challenges related to aligning the different requirements and priorities of multiple departments. Balancing stakeholder expectations, ensuring data integrity across various business units, and customizing Salesforce solutions to fit diverse needs can be complex. Effective communication, thorough documentation, and strong project management skills are essential to navigate these challenges and deliver successful, integrated solutions. Collaborating closely with business users, IT teams, and external consultants is a key part of the role.

What are the key skills and qualifications needed to thrive as a Senior Salesforce Systems Analyst, and why are they important?

To thrive as a Senior Salesforce Systems Analyst, you need deep expertise in Salesforce CRM platforms, business process analysis, and a solid understanding of data integration, backed by relevant certifications such as Salesforce Administrator or Salesforce Platform App Builder. Familiarity with tools like Salesforce Lightning, Apex, Visualforce, and data migration utilities is typically required. Strong problem-solving, communication, and stakeholder management skills set top performers apart in this role. These competencies ensure effective customization, seamless process improvements, and alignment of Salesforce solutions with organizational goals.
What cities near Rochester, NY are hiring for Senior Salesforce Systems Analyst jobs? Cities near Rochester, NY with the most Senior Salesforce Systems Analyst job openings:
Infographic showing various Senior Salesforce Systems Analyst job openings in Rochester, NY as of July 2026, with employment types broken down into 86% Full Time, 8% Part Time, 1% Temporary, and 5% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $105,550 per year, or $50.7 per hour.
Systems Analyst

$65K - $80K/yr

Full-time

Retirement

Posted 5 days ago


Job description

High performers deserve a high-performance culture and a state-of-the-art headquarters. First American is proud to offer its colleagues outstanding compensation & benefits, including 401(k) match, a free on-site gym, paid parental leave, and subsidized childcare, among many others.


The Systems Analyst is a proactive and service-oriented individual that serves as the primary liaison between IT and internal users, supporting predominantly Windows-based environment with approximately 300 users. While the core environment is Windows, experience with Apple products is a plus, as iPads and MacBooks are used in select business scenarios. This role is ideal for someone who thrives on solving problems, improving user experiences, and growing their IT career through hands-on support and strategic contributions.

The Systems Analyst is responsible for diagnosing and resolving technical issues, managing hardware/software installations, responding to Helpdesk tickets, and supporting IT initiatives across the organization. This role also offers opportunities to lead training sessions, remediate vulnerabilities, and contribute to the evaluation and implementation of new technologies.

RESPONSIBILITES:

  • Provide technical support and troubleshooting for internal users across hardware, software, and network issues.

  • Respond to and resolve Helpdesk service requests and escalations in a timely manner.

  • Manage procurement and deployment of hardware and software solutions.

  • Deliver technical training and create user-friendly training materials.

  • Research, recommend, and implement IT solutions aligned with business goals.

  • Uphold compliance by adhering to key operational processes, including Access Management, Incident Management, and Problem Management.

  • Deliver exceptional customer service and foster strong internal relationships.

CORE COMPETENCIES:

  • Strong organizational skills with ability to prioritize multiple tasks and meet deadlines.

  • Professional demeanor and positive attitude in all interactions.

  • Self-motivated with a strong work ethic and attention to detail.

  • Effective communicator across all levels of the organization.

  • Quick learner with the ability to work independently and collaboratively.

QUALIFICATIONS:

  • Minimum 2 years of experience in IT support, Helpdesk, or network administration (senior-level opportunities available for more experienced candidates).

  • Bachelor's degree in information systems or equivalent work experience.

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Windows-based operating systems.

  • IT certifications (e.g. CompTIA, Microsoft role-based certifications) or active pursuit of certifications preferred.

  • Excellent verbal and written communication skills.

PHYSICAL REQUIREMENTS/OTHER:

  • Primarily office-based with flexibility for remote work.

  • Occasional lifting of equipment up to 25lbs.

  • Extended periods of desk/computer work may be required.

COMPENSATION: $65,000 - $80,000


We are hiring a limited number of professionals with a can-do attitude, who enjoy camaraderie, believe in excellence, and have an action orientation. If you value being part of a highly empowered team and enjoy an environment that rewards innovation, hard work, and excellence-we would love to talk to you.