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Senior Program Manager Full Time Remote Jobs in Ohio

GAI Consultants

Data Center Program Manager

Columbus, OH · On-site +1

$116K/yr

We are seeking a strategic and experienced Data Center Project/Program Manager to lead the delivery ... Enjoy flexible work arrangements (remote/hybrid options available). * Access a comprehensive ...

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Senior Program Manager Full Time Remote information

What are the key skills and qualifications needed to thrive as a senior program manager in a full-time remote role?

To thrive as a Senior Program Manager, you need expertise in program management, strategic planning, and budget oversight, usually supported by a bachelor's or master's degree and significant project leadership experience. Familiarity with tools like Microsoft Project, Jira, and collaboration platforms such as Slack or Zoom, along with certifications like PMP or PgMP, is highly valued. Exceptional communication, stakeholder management, and problem-solving skills enable effective leadership and remote team coordination. These abilities are crucial for delivering complex programs on schedule and budget while maintaining strong team performance in a virtual environment.

How does a senior program manager working remotely typically collaborate with cross-functional teams to ensure project success?

As a remote Senior Program Manager, you will leverage virtual collaboration tools to coordinate efforts across various departments such as engineering, marketing, and product management. Regular video meetings, clear documentation, and project management platforms help maintain alignment, track progress, and quickly address roadblocks. Building strong relationships and fostering open communication are key to ensuring all stakeholders stay engaged and informed, despite the distance. You'll also facilitate decision-making and conflict resolution to keep programs on track and deliver results.

What does a senior program manager do in a full-time remote role?

A Senior Program Manager in a full-time remote role oversees multiple projects or initiatives within an organization, ensuring they align with business goals and are delivered on time and within budget. They coordinate cross-functional teams, manage resources, and communicate progress to stakeholders. Working remotely, they leverage digital tools to collaborate, track milestones, resolve issues, and drive program success without being physically present in an office.
What are popular job titles related to Senior Program Manager Full Time Remote jobs in Ohio? For Senior Program Manager Full Time Remote jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Senior Program Manager Full Time Remote jobs in Ohio look for? The top searched job categories for Senior Program Manager Full Time Remote jobs in Ohio are:
What cities in Ohio are hiring for Senior Program Manager Full Time Remote jobs? Cities in Ohio with the most Senior Program Manager Full Time Remote job openings:
Senior Program Manager Full Time Remote jobs near you
Infographic showing various Senior Program Manager Full Time Remote job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Senior Project Manager - Customer Transformation Program

Blue Star Partners LLC

Columbus, OH • Remote

$100 - $130/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: Senior Project Manager – Customer Transformation Program
Location: Remote (Columbus, OH)
Travel Requirement: Bi-weekly travel to Columbus, OH
Contract Duration: 6–12 months (Strong possibility of extension)
Pay Rate: $100–$130/hour (W-2)
W-2 Option w/ Benefits: $95-$125/hour
Healthcare: ICHRA health benefit option available
Employment Type: W-2 Only (U.S. Citizens only – No visa sponsorship)


Position Summary

We are seeking experienced Senior Project Managers to support a large-scale, customer-facing transformation program. These roles will be aligned to specific functional workstreams and will focus on driving execution across customer experience, CRM, billing, and customer service platforms.

This role requires a strong delivery-oriented Project Manager who knows how to drive progress, track execution, and hold teams accountable in complex, cross-functional environments. The Senior Project Manager will partner closely with business leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered effectively and with a strong focus on customer experience outcomes.


Key Responsibilities

  • Lead execution of customer transformation initiatives aligned to assigned workstreams
  • Drive delivery across customer-facing systems and processes, including website interfaces, CRM platforms, billing workflows, IVR and call center technologies, and customer service operations
  • Develop and manage detailed project plans, milestones, risks, and dependencies
  • Track progress across internal teams and external vendors, ensuring accountability and timely resolution of issues
  • Facilitate collaboration across business, IT, customer service, billing, and digital teams
  • Provide clear and consistent status reporting to leadership and stakeholders
  • Identify delivery risks, dependencies, and gaps impacting customer experience and drive corrective actions
  • Ensure initiatives align with broader customer experience strategy and transformation objectives


Required Qualifications

  • 7+ years of experience leading complex, enterprise-scale projects or programs
  • Proven experience supporting customer transformation or customer experience initiatives
  • Experience working with CRM platforms and customer data workflows
  • Strong execution mindset with demonstrated ability to drive delivery and accountability
  • Experience managing cross-functional teams across business and technology organizations
  • Excellent communication, stakeholder management, and facilitation skills


Preferred Qualifications

  • Experience working with SAP in a customer, billing, or order-to-cash context
  • Experience with customer billing systems, IVR platforms, or call center technology
  • Background in customer service operations or digital customer experience initiatives
  • Experience in utilities, energy, or other regulated industries is a plus