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Senior Process Associate Jobs (NOW HIRING)

Infosys

Senior Process Associate

Tempe, AZ · On-site

Senior Process Associate Location: Tempe, AZ Hybrid In the role of Senior Process Associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs ...

Infosys Limited Digital

Senior Process Associate

Tempe, AZ · On-site

$14.25 - $17.25/hr

Tempe, AZ Hybrid In the role of Senior Process Associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members ...

Hcltech

Senior Customer Service Rep

El Paso, TX · On-site

$17.50 - $24/hr

Senior Customer Service Rep El Paso, Texas Job Summary Senior Process Associate - CC plays a pivotal role in delivering exceptional customer service by managing complex calls and resolving escalated ...

Strata-G, LLC

Sr. Process Engineers

Oak Ridge, TN

$99K - $128K/yr

Safety We hold paramount the safety and health of our associates, our customers, the public, and ... Summary: * Sr. Process Engineers with Uranium processing experience - BS degree in Chemical ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to ...

Strata-G, LLC

Sr. Process Engineers

Oak Ridge, TN · On-site

$99K - $128K/yr

Safety We hold paramount the safety and health of our associates, our customers, the public, and ... Summary: * Sr. Process Engineers with Uranium processing experience - BS degree in Chemical ...

Infosys

JL2A - OV - Customer Service

Des Moines, IA · On-site

$18.75 - $25.75/hr

Customer Service Senior Process Associate In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries ...

Strata-G, LLC

- Sr. Process Engineers

Oak Ridge, TN · On-site

$99K - $128K/yr

Safety We hold paramount the safety and health of our associates, our customers, the public, and ... Summary: * Sr. Process Engineers with Uranium processing experience - BS degree in Chemical ...

Infosys

2A - RSUL - Customer Service

Des Moines, IA · On-site

$18.75 - $25.75/hr

Customer Service Senior Process Associate In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries ...

Greif, Inc.

Sr. Process Technician

West Hazleton, PA · On-site

$81K - $139K/yr

The Senior Process Technician serves as a subject matter expert for blow-molding processes ... Diploma, Tech Cert or Assoc Degree and 5+ years of experience. Knowledge and Skills Education ...

Delan Associates, Inc.

Sr. Process Engineer

Greenville, SC · On-site

$97K - $126K/yr

Seeking a Senior Process Engineer to support our client in Greenville, SC. NOTE: US Citizenship is required to perform this contract. Education: • Bachelor of Science in Chemical Engineering with a ...

Greif

Sr. Process Technician

West Hazleton, PA

$81K - $139K/yr

The Senior Process Technician serves as a subject matter expert for blow-molding processes ... Diploma, Tech Cert or Assoc Degree and 5+ years of experience. Knowledge and Skills Education ...

Greif, Inc.

Sr. Process Technician

Lockport, IL · On-site

$90K - $153K/yr

The Senior Process Technician serves as a subject matter expert for blow-molding processes ... Technical Certification or Associate Degree preferred. * Minimum of 5+ years of hands-on experience ...

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How much do senior process associate jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for senior process associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What does a senior process associate do?

A senior process associate is responsible for managing and improving business processes, ensuring efficiency and accuracy in operations. They often analyze workflows, coordinate with teams, and utilize tools like ERP or CRM systems to optimize performance and support organizational goals.

What are the key skills and qualifications needed to thrive as a Senior Process Associate, and why are they important?

To thrive as a Senior Process Associate, you need strong analytical abilities, attention to detail, and proficiency in business process management, typically supported by a bachelor’s degree in business or a related field. Familiarity with workflow automation tools, ERP systems, and possibly Six Sigma or Lean certifications is highly valued. Excellent communication, problem-solving, and time management skills help you collaborate effectively and drive process improvements. These skills ensure efficient operations, high-quality deliverables, and ongoing optimization in business processes.

What is the salary of senior process associate in TCS?

The salary of a Senior Process Associate at TCS typically ranges from ₹2.5 lakh to ₹4.5 lakh per year, depending on experience, location, and performance. Entry-level salaries may start lower, with increases based on tenure and skill development.

What is a Senior Process Associate?

A Senior Process Associate is a professional who specializes in managing, optimizing, and improving business processes within an organization. They often handle complex tasks, work with various departments to streamline workflows, and ensure processes are efficient and compliant with company standards. Senior Process Associates may also mentor junior staff, identify opportunities for automation, and contribute to process documentation and reporting. Their goal is to enhance productivity and support the organization's operational objectives.

Is a senior associate a high position?

A senior process associate is a mid- to senior-level role within a company, often involving increased responsibilities, mentorship, and specialized skills compared to entry-level positions. While it is considered a higher position than junior roles, it may not be as high as managerial or executive levels.

What is the career progression for a process associate?

The career progression for a process associate typically involves moving into roles such as senior process associate, team lead, or process manager, often requiring increased responsibility and leadership skills. Advancement may also include specialization in specific processes or domains, and gaining certifications can support career growth within the organization.

What are some common challenges Senior Process Associates face when managing multiple projects simultaneously?

Senior Process Associates often juggle several projects at once, which can present challenges such as prioritizing tasks, managing tight deadlines, and ensuring consistent process quality. Effective time management and clear communication with team members and stakeholders are crucial to prevent bottlenecks and maintain workflow efficiency. Leveraging project management tools and regularly reviewing progress can help mitigate these challenges and support successful project delivery.
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Senior Process Associate jobs near you
Infographic showing various Senior Process Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,334 per year, or $18.4 per hour.
Senior Process Associate

Senior Process Associate

Infosys

Tempe, AZ • On-site

Full-time

Posted 28 days ago

Infosys rating

7.5

Company rating: 7.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

94th of 207 rated it services

Job description


Senior Process Associate
Location: Tempe, AZ
Hybrid
In the role of Senior Process Associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
Responsibilities may include but are not limited to:
  • Experience in order management and customer support, with end-to-end ownership of case resolution
  • Strong communication and stakeholder management skills, including handling escalations
  • Familiarity with SAP / Salesforce / MS Office tools
  • Ability to manage order status, queries, and customer interactions within SLA timelines
  • A proactive approach to problem-solving and customer satisfaction
Qualifications
Basic
  • High School Diploma or GED Equivalent
  • At least 1 year of related work experience
Preferred
  • Strong attention to detail and process adherence
  • Customer-focused mindset with the ability to handle complex queries
About Us:
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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