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Senior Process Associate Jobs (NOW HIRING)

Walgreens

Senior Business Process Associate

Deerfield, IL · On-site

$79.30K - $127K/yr

Job Summary As a Senior Business Process Associate, you will provide process management for fleet optimization and real estate transactions. You will collaborate with the Property Technology team to ...

Infosys

Customer Service Representative

Des Moines, IA

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to ...

Delan Associates, Inc

Sr. Process Engineer

Greenville, SC · On-site

$97.80K - $126.50K/yr

Seeking a Senior Process Engineer to support our client in Greenville, SC. NOTE: US Citizenship is required to perform this contract. Education: Bachelor of Science in Chemical Engineering with a ...

Delan Associates, Inc.

Sr. Process Engineer

Greenville, SC · On-site

$97.80K - $126.50K/yr

Seeking a Senior Process Engineer to support our client in Greenville, SC. NOTE: US Citizenship is required to perform this contract. Education: • Bachelor of Science in Chemical Engineering with a ...

Delan Associates, Inc

Sr. Process Engineer

Greenville, SC · On-site

$97.80K - $126.50K/yr

Seeking a Senior Process Engineer to support our client in Greenville, SC. NOTE: US Citizenship is required to perform this contract. Education: Bachelor of Science in Chemical Engineering with a ...

Greif, Inc.

Sr. Process Technician

Lockport, IL · On-site

$90K - $153.20K/yr

The Senior Process Technician serves as a subject matter expert for blow-molding processes ... Technical Certification or Associate Degree preferred. * Minimum of 5+ years of hands-on experience ...

RMSL

Senior Process Engineer

Littleton, CO · On-site

Salary: $95,000-$150,000 SENIOR PROCESS ENGINEER | Plant Design Rocky Mountain Scientific ... At Rocky Mountain Scientific Laboratory, we associate peace with strength, courage, and action. We ...

Roeslein & Associates

Senior Process Engineer

Saint Louis, MO · On-site

$97.40K - $125.90K/yr

Roeslein & Associates is a global leader in engineering, manufacturing, and construction services ... The Senior Process Engineer will lead the process engineering effort on EPFC (engineer, procure ...

Greif

Sr. Process Technician

Lockport, IL

$90K - $153.20K/yr

The Senior Process Technician serves as a subject matter expert for blow-molding processes ... Technical Certification or Associate Degree preferred. * Minimum of 5+ years of hands-on experience ...

Greif

Sr. Process Technician

Alsip, IL

$90K - $153.20K/yr

The Senior Process Technician serves as a subject matter expert for blow-molding processes ... Technical Certification or Associate Degree preferred. * Minimum of 5+ years of hands-on experience ...

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How much do senior process associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior process associate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Process Associate, and why are they important?

To thrive as a Senior Process Associate, you need strong analytical abilities, attention to detail, and proficiency in business process management, typically supported by a bachelor’s degree in business or a related field. Familiarity with workflow automation tools, ERP systems, and possibly Six Sigma or Lean certifications is highly valued. Excellent communication, problem-solving, and time management skills help you collaborate effectively and drive process improvements. These skills ensure efficient operations, high-quality deliverables, and ongoing optimization in business processes.

What are some common challenges Senior Process Associates face when managing multiple projects simultaneously?

Senior Process Associates often juggle several projects at once, which can present challenges such as prioritizing tasks, managing tight deadlines, and ensuring consistent process quality. Effective time management and clear communication with team members and stakeholders are crucial to prevent bottlenecks and maintain workflow efficiency. Leveraging project management tools and regularly reviewing progress can help mitigate these challenges and support successful project delivery.

What is a Senior Process Associate?

A Senior Process Associate is a professional who specializes in managing, optimizing, and improving business processes within an organization. They often handle complex tasks, work with various departments to streamline workflows, and ensure processes are efficient and compliant with company standards. Senior Process Associates may also mentor junior staff, identify opportunities for automation, and contribute to process documentation and reporting. Their goal is to enhance productivity and support the organization's operational objectives.
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Senior Process Associate jobs near you
Infographic showing various Senior Process Associate job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $38,334 per year, or $18.4 per hour.

Senior Call Center Representative - Life and Annuities

Infosys Limited Digital

Des Moines, IA • On-site

$18.75 - $25.75/hr

Full-time

Posted 18 days ago

Job description

Job details
Job Role
Process Associate - Customer Service - US
Work Location
Des Moines, IA
State / Region / Province
Iowa
Country
USA
Domain
Delivery
Interest Group
Infosys McCamish
Company
Infosys McCamish
Requisition ID
147647BR
Job Description: Infosys McCamish
Domain: Life Insurance and Annuities
Skill: Customer Service
Senior Process Associate - Customer Service
In the role of Senior Process Associate, you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, you'll be maintaining a positive and professional demeanor while meeting or exceeding quality and efficiency goals.
Location for this position is Des Moines.
Qualifications:
Required
  • High School Diploma or GED Equivalent.
  • 1+ years in life and annuity experience.
Preferred
  • Analytical skills
  • Previous Life and Annuity death claims experience
  • Oral and written communication skills
  • Knowledge of the insurance industry or insurance products/procedures through a combination of experience and/or coursework
  • Ability and willingness to learn multiple financial concepts and systems
  • Flexibility in a fast-paced, team-oriented environment
  • Organizational and follow through skills
  • Sensitivity to service and quality
Your responsibilities include but may not be limited to
  • Take initiative and ownership in every call and situation
  • Provide answers and solutions in a manner all parties can understand
  • Research information and handles return calls/another follow-up as needed
  • Provide accurate quotes and creates business correspondence via paper or electronic format in a timely manner
  • Navigate multiple computer systems/applications and utilizes search tools to find information
  • Adhere to call guidelines
  • Meet or exceeds department quality standards
  • Document client life and annuity contracts by adding timely notes with the most current information so it is readily available to all other company personnel
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,(http://www.infosysbpm.com/mccamish) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billions of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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