Senior Process Associate Jobs in Waterloo, ON (NOW HIRING)

Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professionalis a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

ABOUT THE ROLE

The Senior Associate, Territory Sales - Healthcare associate is responsible for driving SC Johnson Professional's growth across major healthcare organizations within the Ottawa-Windsor corridor. This role leads the development and execution of strategic account plans, builds executivelevel relationships, and expands the company's presence within large, multisite health systems.

As a trusted partner to healthcare customers, you will identify and convert new opportunities, negotiate enterprise agreements, and drive longterm account growth. Success requires a strong balance of new business development and relationship management, translating customer needs into valuedriven solutions that support safer, healthier care environments.

Working closely with crossfunctional teams, you will align SC Johnson Professional's portfolio with customer priorities, influence senior decisionmakers, and contribute to the company's healthcare gotomarket strategy. Reporting to the Sales Director (Canada), this role offers the opportunity to make a meaningful impact in a purposedriven, growing business.

*This is a remote Sales role located in the Greater Toronto Area.

KEY RESPONSIBILITIES

This role is also responsible for managing a defined group of distributors, driving strong sales growth through effective relationship management and market development. The position requires building deep distributor knowledge, ensuring comprehensive and ongoing training on the SC Johnson Professional (SCJP) product portfolio, and supporting the development of distributor business plans and incentive programs. This team member will manage sales of products through an analysis and focus on:

• Distributor performance

• Distributor branch performance

• Sales lead generation and pipeline activity

• Production of specific account plans for each account managed covering as a minimum sales, marketing, training and product activity

Other responsibilities of the Sr Associate, Territory Sales include:

• Adhere to the highest standards of SCJP's Sales Management Best Practices so all are operating at their highest performance level against selling targeted end users.

• Partner with Marketing to create winning sales and marketing programs and developing sales and marketing initiatives.

• Organize and where appropriate attend trade shows and exhibitions.

• Manage budget and create profitable healthcare acquisitions.

• Provide deep insight into competitive activity, market dynamics and external information to guide the company's decision-making process

• Sales Forecasting, including monthly, quarterly and annual forecasts.

• Attend meetings where necessary to report on sales performance including competitor data where appropriate.

• Administer all management report requests and/or any additional information as specified by the Sales Director

• Build and maintain effective relationships and communications with Marketing, Customer Service, Technical Services, and Sales Administration, thus ensuring that all available information is fully understood and effectively communicated to customers and sales management.

• Handle customer complaints or requests promptly in accordance with company policy and advise management of any situations beyond his/her scope of authority, to ensure lasting goodwill between the customers and SCJP.

• Maintain up-to-date customer and territory records through the CRM system

• Comply with all company policies, health and safety requirements, instructions and directives for the fulfilment of SCJP's objectives and for maximum profitable sales.

REQUIRED EXPERIENCE YOU'LL BRING

• Bachelor's degree with 5+ years of sales experience within the Janitorial & Sanitation (JanSan) industry, and Business to Business (B2B) sales through distributor and channel partners, including 2+ years of focused experience in the Healthcare segment

PREFERRED EXPERIENCES AND SKILLS

• Highly competitive and resilient nature with a hunter mentality

• Exceptional customer relationship skills

• Excellent negotiation skills

• Outstanding communication skills

• Ability to think creatively

• Presents a professional and positive image at all times

• Exemplary organizational and time management skills

• Exemplary organizational and time management skills

JOB REQUIREMENTS

• 40 hours per week with majority of the time visiting customers/distributors

• Up to 50% overnight travel

• This position is not eligible for relocation assistance

• Remote Sales role to be in the Greater Toronto Area

Other duties, responsibilities and activities may change or be assigned

at any time with or without notice as assigned by the Manager. The job description

does not constitute a contract of employment.

Inclusion & Diversity

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate, and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization.

SC Johnson & Son Inc., SC Johnson Professional, and SC Johnson Lifestyle Brands is committed to accessibility in its workplace and recruitment processes for persons with disabilities. If you require accommodation in order to participate in this recruitment process, please contact Human Resources.