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Senior Process Associate Jobs in Durham, NC (NOW HIRING)

Senior Process Engineer

Raleigh, NC · On-site

$110 - $140/hr

The position of Senior Engineer will work in general support of and with operations to focus on ... Recommends other engineering, design, and/or organizational programs to improve Associates and ...

Senior Process Engineer

Raleigh, NC · On-site

$91K - $118K/yr

GENERAL SUMMARY The position of Senior Engineer will work in general support of and with operations ... Recommends other engineering, design, and/or organizational programs to improve Associates and ...

Senior Engineer, Process Validation

Raleigh, NC · On-site +1

$100K - $130K/yr

The Senior Engineer, Process Validation is responsible for leading & supporting internal and ... Mentor junior validation associates in Process Validation, cGMP regulations, and principles of ...

Senior Engineer, Process Validation

Raleigh, NC · On-site +1

$100K - $130K/yr

The Senior Engineer, Process Validation is responsible for leading & supporting internal and ... Mentor junior validation associates in Process Validation, cGMP regulations, and principles of ...

Digital Assets Senior Associate

Raleigh, NC · On-site

$77K - $202K/yr

... Assets Senior Associate, you will play a pivotal role in designing and implementing seamless ... process standardization - Collaborating with stakeholders to understand business products and ...

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Senior Process Associate information

See Durham, NC salary details

$9

$17

$36

How much do senior process associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for senior process associate in Durham, NC is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.30 per hour, depending on experience, location, and employer.

What is a senior process associate?

A Senior Process Associate is a professional who specializes in managing, optimizing, and improving business processes within an organization. They often handle complex tasks, work with various departments to streamline workflows, and ensure processes are efficient and compliant with company standards. Senior Process Associates may also mentor junior staff, identify opportunities for automation, and contribute to process documentation and reporting. Their goal is to enhance productivity and support the organization's operational objectives.

What are the key skills and qualifications needed to thrive as a senior process associate?

To thrive as a Senior Process Associate, you need strong analytical abilities, attention to detail, and proficiency in business process management, typically supported by a bachelor’s degree in business or a related field. Familiarity with workflow automation tools, ERP systems, and possibly Six Sigma or Lean certifications is highly valued. Excellent communication, problem-solving, and time management skills help you collaborate effectively and drive process improvements. These skills ensure efficient operations, high-quality deliverables, and ongoing optimization in business processes.

What are some common challenges senior process associates face when managing multiple projects simultaneously?

Senior Process Associates often juggle several projects at once, which can present challenges such as prioritizing tasks, managing tight deadlines, and ensuring consistent process quality. Effective time management and clear communication with team members and stakeholders are crucial to prevent bottlenecks and maintain workflow efficiency. Leveraging project management tools and regularly reviewing progress can help mitigate these challenges and support successful project delivery.

Is a senior process associate a stressful job?

A senior process associate role can involve handling complex tasks, meeting deadlines, and managing multiple responsibilities, which may contribute to stress. The level of stress often depends on the work environment, workload, and individual skills in time management and problem-solving.

What are popular job titles related to Senior Process Associate jobs in Durham, NC?

For Senior Process Associate jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Senior Process Associate jobs in Durham, NC look for?

The top searched job categories for Senior Process Associate jobs in Durham, NC are:

What cities near Durham, NC are hiring for Senior Process Associate jobs?

Cities near Durham, NC with the most Senior Process Associate job openings:

Infographic showing various Senior Process Associate job openings in Durham, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,127 per year, or $17.4 per hour.

Senior Process Associate - Customer Care

HCL Technologies Limited

Morrisville, NC

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

  • Shift: 40 hours per week (8 hours per day) Sunday - Saturday 7am - 8pm EST. Flexibity Required: Must be able to work a flexible 8-hour shiift within the operating hours above to support business needs. 

Job Summary:

As a Customer Service Representative, you will be the first point of contact for customers, providing assitance, resolving inquiresm abd ensuring a positive customer experience. 

Duties:

  • Conduct data entry and maintain customer records accurately
  • Make outbound calls to follow up with customers or schedule appointments
  • Demonstrate excellent phone etiquette while assisting customers with their queries
  • Provide exceptional client services by addressing customer concerns promptly and professionally
  • Collaborate with the office team to ensure seamless customer interactions

Experience:

  • HS Diploma OR GED Required
  • 1 - 2 years experience in customer service/call center
  • Typing/Computer Navigation
  • Active Listening Skills
  • Data Entry
  • Proficiency in handling various customer service tasks
  • Strong communication skills and ability to interact with customers courteously

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

  • Pay and Benefits Pay Range Minimum: $14.00 per hour
  • Pay Range Maximum: $15.00 per hour

HCL Tech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

https://www.hcltech.com/candidate-privacy-notice