ZipRecruiter

Log In

1

Senior Process Associate Jobs in Texas (NOW HIRING)

HCLTech

Senior Customer Service Rep

El Paso, TX · On-site

$17.50 - $24/hr

Senior Customer Service Rep El Paso, Texas Job Summary Senior Process Associate - CC plays a pivotal role in delivering exceptional customer service by managing complex calls and resolving escalated ...

Strata-G, LLC

Sr. Process Engineers

Amarillo, TX · On-site

$95K - $123K/yr

Safety We hold paramount the safety and health of our associates, our customers, the public, and ... Summary: * Sr. Process Engineers with Uranium processing experience - BS degree in Chemical ...

Hargrove and Associates, Inc

Senior Process Engineer

Houston, TX · On-site

$150 - $230/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reviewing and approving all process engineering deliverables. Validating professional service estimates at the beginning of a project, then tracking changes as projects progress. Producing ...

New

The Friedkin Group

Mgr., Process Engineering

Houston, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation ... Under the direction of the Sr. Process Engineering Manager, this role leads a team of Engineering ...

The Friedkin Group

Mgr., Process Engineering

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation ... Under the direction of the Sr. Process Engineering Manager, this role leads a team of Engineering ...

Syensqo

Senior Digital Process Engineer

Greenville, TX · On-site

$98K - $123K/yr

  • Retirement

Working alongside data scientists, process engineers, and automation & instrumentation specialists ... associates. Our solutions contribute to safer, cleaner, and more sustainable products found in ...

next page

Showing results 1-20

All JobsProcess Associate JobsSenior Process Associate JobsSenior Process Associate Jobs in Texas

Senior Process Associate information

See Texas salary details

$9

$17

$36

How much do senior process associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for senior process associate in Texas is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior process associate?

To thrive as a Senior Process Associate, you need strong analytical abilities, attention to detail, and proficiency in business process management, typically supported by a bachelor’s degree in business or a related field. Familiarity with workflow automation tools, ERP systems, and possibly Six Sigma or Lean certifications is highly valued. Excellent communication, problem-solving, and time management skills help you collaborate effectively and drive process improvements. These skills ensure efficient operations, high-quality deliverables, and ongoing optimization in business processes.

What is a senior process associate?

A Senior Process Associate is a professional who specializes in managing, optimizing, and improving business processes within an organization. They often handle complex tasks, work with various departments to streamline workflows, and ensure processes are efficient and compliant with company standards. Senior Process Associates may also mentor junior staff, identify opportunities for automation, and contribute to process documentation and reporting. Their goal is to enhance productivity and support the organization's operational objectives.

What are some common challenges senior process associates face when managing multiple projects simultaneously?

Senior Process Associates often juggle several projects at once, which can present challenges such as prioritizing tasks, managing tight deadlines, and ensuring consistent process quality. Effective time management and clear communication with team members and stakeholders are crucial to prevent bottlenecks and maintain workflow efficiency. Leveraging project management tools and regularly reviewing progress can help mitigate these challenges and support successful project delivery.

What are popular job titles related to Senior Process Associate jobs in Texas?

For Senior Process Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Senior Process Associate jobs in Texas look for?

The top searched job categories for Senior Process Associate jobs in Texas are:

What cities in Texas are hiring for Senior Process Associate jobs?

Cities in Texas with the most Senior Process Associate job openings:

Senior Process Associate jobs near you
Infographic showing various Senior Process Associate job openings in Texas as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,714 per year, or $17.2 per hour.

Senior Customer Service Rep

HCLTech

El Paso, TX • On-site

$17.50 - $24/hr

Other

Re-posted 27 days ago

Job description

Senior Customer Service Rep

El Paso, Texas

Job Summary

Senior Process Associate - CC plays a pivotal role in delivering exceptional customer service by managing complex calls and resolving escalated issues. This position is crucial for maintaining high levels of customer satisfaction and Net Promoter Score (NPS) while also contributing to team development through training and mentorship. The role emphasizes a service mindset and continuous process improvements, ensuring effective and quality customer interactions.

Key Responsibilities
  • Handle complex inbound and outbound calls, providing expert assistance and resolving escalated customer issues using effective communication and problem-solving skills.
  • Follow escalation procedures for issues beyond individual control, ensuring a high first-call resolution rate and effective customer support.
  • Monitor and ensure the quality of customer interactions, providing constructive feedback and coaching to team members to enhance their performance.
  • Assist in training new team members and offer ongoing support and mentorship, fostering a collaborative and growth-oriented team environment.
  • Lead initiatives focused on enhancing call handling processes and improving overall customer service efficiency, contributing to better customer experiences.
Skill Requirements
  • Proficiency in customer service principles and practices, demonstrating a strong service mindset.
  • Excellent verbal and written communication skills, ensuring effective interaction with customers and team members.
  • Ability to analyze customer issues and provide resolutions, showcasing problem-solving capabilities.
  • Familiarity with performance metrics and SLAs, contributing to project outcomes and maintaining quality standards.
  • Strong adherence to company policies and guidelines, including confidentiality and ethical conduct.
Other Requirements

Optional but valuable certifications in customer service excellence or related fields

Maximum Salary (US): 31200 Minimum Salary (US): 29120

Apply