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Senior Payments Operations Jobs in Arizona (NOW HIRING)

The Sr. Product Manager, Payments reports to the Sr. Director of Product and works closely with the ... Collaborate across Product, Engineering, Sales, and Operations to deliver payments features that ...

Sr. Product Manager - Payments

Phoenix, AZ · On-site

$125K - $165K/yr

The Sr. Product Manager, Payments reports to the Sr. Director of Product and works closely with the ... Collaborate across Product, Engineering, Sales, and Operations to deliver payments features that ...

The Sr. Product Manager, Payments reports to the Sr. Director of Product and works closely with the ... Collaborate across Product, Engineering, Sales, and Operations to deliver payments features that ...

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ... payment in order to proceed with your application. Kindly ensure that you are always in ...

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ... payment in order to proceed with your application. Kindly ensure that you are always in ...

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ... payment in order to proceed with your application. Kindly ensure that you are always in ...

What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ... payment in order to proceed with your application. Kindly ensure that you are always in ...

About the team and position The Senior Manager of Operations Development is responsible for leading ... A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets ...

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Senior Payments Operations information

What is the difference between Senior Payments Operations vs Payments Analyst?

AspectSenior Payments OperationsPayments Analyst
CredentialsExperience in payments processing, industry certifications (e.g., PCI DSS), and sometimes a degree in finance or businessSimilar credentials, often with a focus on data analysis, finance, or business degrees
Work EnvironmentOperational teams, payment processing platforms, cross-functional collaborationData analysis, reporting, and monitoring payment trends
Employer & Industry UsageFinancial institutions, payment processors, e-commerce companiesFinancial services, fintech firms, banks

While both roles involve payments, Senior Payments Operations focuses on managing payment processes and ensuring operational efficiency, whereas Payments Analysts primarily analyze payment data to identify trends and improve strategies.

What does a senior payments operations do?

A senior payments operations professional manages and oversees the processing of financial transactions within a company's payment systems. They ensure transaction accuracy, compliance with regulations, and efficiency in payment workflows, often using tools like payment processing platforms and data analysis. Strong attention to detail, knowledge of financial regulations, and experience with payment technologies are essential for this role.

What are the most commonly searched types of Payments Operations jobs in Arizona?

The most popular types of Payments Operations jobs in Arizona are:

What are popular job titles related to Senior Payments Operations jobs in Arizona?

For Senior Payments Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Senior Payments Operations jobs in Arizona look for?

The top searched job categories for Senior Payments Operations jobs in Arizona are:

What cities in Arizona are hiring for Senior Payments Operations jobs?

Cities in Arizona with the most Senior Payments Operations job openings:

Sr Consultant, Cash Operations

Northern Trust

Tempe, AZ • On-site

Full-time

Re-posted 10 hours ago


Northern Trust rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Department Overview
Responsible for investigating, resolving, and processing complex payment and cash transaction activities. Acts as a subject matter resource for payment exceptions, transaction research, and operational issue resolution while partnering with internal stakeholders and technology teams to improve processing efficiency, mitigate operational risk, and support strategic business initiatives. Contributes to projects, system enhancements, and process improvement efforts impacting payment operations.
Role Summary
The Senior Consultant, Cash Operations is responsible for the investigation, resolution, and processing of complex payment and cash transaction activities within Northern Trust's Payment Services function. This role focuses on managing payment exceptions, researching transaction failures, troubleshooting operational issues, and ensuring the timely and accurate movement of client funds. The successful candidate will serve as a key resource for resolving complex payment-related issues, partnering closely with internal stakeholders across Operations, Relationship Management, Client Service, Risk, and Technology teams. This position requires strong analytical skills, operational expertise, and the ability to identify trends, drive process improvements, and contribute to projects and system enhancements that support a best-in-class payment processing environment.
Major Duties
  • Investigate and resolve complex payment and cash transaction exceptions across various payment channels and processing systems.
  • Research payment transactions that fail during processing, identify root causes, and execute corrective actions to ensure successful completion.
  • Track and resolve payment inquiries where funds have not reached the intended destination, partnering with internal teams to determine status and resolution.
  • Utilize payment processing applications, including Money Transfer System (MTS), Global Payment Platform (GPP), and related banking systems to support daily operations.
  • Analyze payment trends, recurring exceptions, and operational issues to identify opportunities for process improvements and risk reduction.
  • Partner with Relationship Managers, Client Service teams, and Operations partners to provide updates, facilitate issue resolution, and support a positive client experience.
  • Collaborate with Technology teams to investigate recurring transaction failures, system deficiencies, and workflow inefficiencies, helping drive long-term solutions.
  • Ensure compliance with internal controls, operational procedures, and applicable regulatory requirements governing payment processing and cash movement activities.
  • Support operational risk management by documenting, escalating, and resolving payment-related issues in a timely manner.
  • Participate in system implementations, operational initiatives, process improvement efforts, and payment-related projects.
  • Coordinate with business, operations, and technology partners to support testing, process changes, and workflow enhancements.
  • Assist in managing project deliverables, tracking action items, documenting requirements, and communicating updates to stakeholders.
  • Identify opportunities for automation, operational efficiencies, and enhanced client outcomes through process analysis and continuous improvement efforts.

Knowledge & Skills
  • Strong understanding of payment operations, cash management, wire transfers, and money movement processes.
  • Experience investigating payment exceptions, transaction failures, and operational issues within a financial services environment.
  • Strong analytical and problem-solving skills with the ability to evaluate complex situations and identify root causes.
  • Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
  • Effective communication and relationship management skills, with the ability to collaborate across Operations, Technology, Risk, and Client Service teams.
  • Demonstrated ability to identify process improvement opportunities and contribute to operational excellence initiatives.
  • Project coordination or project management experience supporting operational, technology, or business process initiatives preferred.
  • Strong organizational skills with the ability to track deliverables, coordinate stakeholders, and drive issues through resolution.
  • #LI-GG1
  • #LI-Hybrid

Experience & Qualifications
  • Bachelor's degree or equivalent experience preferred.
  • 3-5 years of experience in Cash Operations, Payment Services, Treasury Operations, Banking Operations, or a related financial services environment.
  • Experience processing, researching, and resolving payment transactions, wire transfers, cash movement activities, or payment exceptions.
  • Financial services, custody, banking, asset servicing, or investment banking experience preferred.
  • Experience working with payment processing platforms and transaction investigation workflows strongly preferred.
  • Exposure to operational projects, technology enhancements, system implementations, or process improvement initiatives preferred.

Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Tempe Office
The Northern Trust Tempe office opened in 2015 with 75 employees and now serves over 75 different business functions with more than 700 employees. The team is recognized as a Global Capability Center that delivers exceptional value, quality, expertise and innovation through our diverse talent. Learn more.

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