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CommonSpirit Health

Destination Care Navigator

Phoenix, AZ · On-site

$20 - $25.50/hr

Job Summary and Responsibilities The Destination Care Patient Navigator is a senior-level, non-clinical, onsite patient-facing role responsible for delivering concierge-level navigation services to ...

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How much do senior patient navigator jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for senior patient navigator in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

How does a Senior Patient Navigator typically collaborate with clinical and administrative teams to support patient care?

A Senior Patient Navigator acts as a vital liaison among patients, clinical staff, and administrative teams to streamline the patient experience. They coordinate appointments, clarify treatment options, and ensure patients understand their care plans, often working closely with nurses, physicians, and social workers. Regular interdisciplinary meetings and strong communication skills are essential, as Senior Patient Navigators help bridge gaps between departments and advocate for patient needs throughout the healthcare system.

What are the key skills and qualifications needed to thrive as a Senior Patient Navigator, and why are they important?

To thrive as a Senior Patient Navigator, you need in-depth knowledge of healthcare systems, patient advocacy, and care coordination, often supported by a bachelor's degree in health or social sciences and relevant experience. Familiarity with electronic health records (EHRs), care management platforms, and possibly certifications like CHW (Certified Health Worker) or Patient Navigation is typically required. Outstanding interpersonal skills, cultural competence, and problem-solving abilities help build trust with patients and facilitate effective collaboration with healthcare teams. These skills and qualities are crucial for guiding patients through complex healthcare journeys, reducing barriers to care, and improving health outcomes.

What is the difference between Senior Patient Navigator vs Patient Navigator?

AspectSenior Patient NavigatorPatient Navigator
CredentialsTypically requires experience and sometimes certifications in healthcare navigationEntry to mid-level experience, often with similar certifications
Work EnvironmentHospitals, clinics, healthcare organizations, often with leadership responsibilitiesCommunity health centers, outpatient clinics, hospitals
ResponsibilitiesMentoring, complex case management, program developmentPatient education, basic care coordination, resource referral

The main difference between a Senior Patient Navigator and a Patient Navigator lies in experience, responsibilities, and leadership roles. Senior Patient Navigators typically handle more complex cases, mentor staff, and participate in program development, whereas Patient Navigators focus on guiding patients through healthcare processes and providing basic support.

What does a Senior Patient Navigator do?

A Senior Patient Navigator is a healthcare professional who helps patients navigate the often complex medical system. They assist clients in understanding their diagnosis, coordinating appointments, accessing resources, and overcoming barriers to care. Senior Patient Navigators often have additional responsibilities such as mentoring junior navigators, developing program strategies, and collaborating with healthcare teams to improve patient outcomes. Their goal is to ensure patients receive timely, appropriate care and support throughout their healthcare journey.
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Senior Patient Navigator jobs near you
Infographic showing various Senior Patient Navigator job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 3% Full Time, 89% Part Time, and 3% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $50,782 per year, or $24.4 per hour.
Registered Nurse Patient Navigator Senior - Cardiology - Relocation Required

Registered Nurse Patient Navigator Senior - Cardiology - Relocation Required

CHRISTUS Health

Garland, TX • On-site

Full-time

Posted 16 days ago

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 519 frontline employees who took The Breakroom Quiz

557th of 872 rated healthcare providers

Job description

This job requires relocation.

Description

Summary:

The Registered Nurse Patient Navigator Lead is a Registered Nurse or licensed Nurse Practitioner who provides health and wellness coaching, case management services, analysis and expertise regarding CHRISTUS services. These services will be provided by monitoring cases and claims, analyzing biometric and health risk assessment data, organizing disease management programs and proactively interacting with members, physicians and other providers. Incumbent oversees integrated data warehouse including program utilization, disease management programs and contracted provider network support.

Responsibilities:

  • Oversee the development, implementation and management of an integrated medical benefit program including case management and health/disease management.
  • Establish a system for coordinating the caseload patient's care throughout the continuum of care.
  • Use standard tools, databases and methodologies to support the health benefit program and provide leadership in managing cases, events and diseases that are determined to be targeted priorities by Senior Management of contracted employers.
  • Interact with providers and plan members in case management medical activities to provide the most efficient and effective service.
  • Identify targeted chronic diseases/high risk individuals (with vendor support) and develop programs to reduce the financial and health risks, using internal hospital programs/services whenever possible.
  • Monitor and evaluate the effects of case management on the patient population.
  • Create outcomes-management focus by interdisciplinary analysis of specific clinical, financial and satisfaction elements for the patient population.
  • Assist in the analysis of demographics, utilization and reimbursement.
  • Prepare cost analysis and other reports to determine the reasonableness of claim/cost data and utilization rates.
  • Make recommendations based on data analysis for benefit structure, pharmacy formulary, deductibles, co-pays, out of pocket, etc. to contracted employer groups.
  • Maintain consistent attendance, punctuality and personal appearance in accordance with CHRISTUS attendance and dress code policies.
  • Uphold organizational values by treating others with respect, keeping commitments and working ethically and with integrity.
  • Attend meetings as required and participate in team activities. Exhibit confidence, motivate and inspire others.
  • Establish and maintain effective working relationships with team members, patients and the public by demonstrating the ability to communicate verbally and in writing while responding clearly and effectively.
  • Demonstrate the ability to read and respond to e-mail and appointment requests in a timely manner and on a regular basis.
  • Use time efficiently, plan for additional resources, set goals and objectives and work in an organized manner.
  • Demonstrate safety practices and maintain a safe environment for patients, visitors and fellow team members by following established safety and infection control standards.

Requirements:

Education/Skills

  • Associate's Degree in Nursing

Experience

  • 3 to 5 years of experience

Licenses, Registrations, or Certifications

  • RN License in state of employment or compact
  • BLS

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time


What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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