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Senior Patient Navigator Jobs (NOW HIRING)

UHS

PATIENT CARE - STEP DOWN NAVIGATOR

Ocala, FL · On-site

$17.50 - $23.75/hr

The Step-Down Navigator will be responsible for communicating eligibility to key members of senior ... Communicating eligibility to senior leadership and associated departments. * Collecting and ...

UHS

PATIENT CARE - STEP DOWN NAVIGATOR

Ocala, FL · On-site

$17.50 - $23.75/hr

The Step-Down Navigator will be responsible for communicating eligibility to key members of senior ... Communicating eligibility to senior leadership and associated departments. * Collecting and ...

UHS

PATIENT CARE - STEP DOWN NAVIGATOR

Ocala, FL · On-site

$17.50 - $23.75/hr

The Step-Down Navigator will be responsible for communicating eligibility to key members of senior ... Communicating eligibility to senior leadership and associated departments. * Collecting and ...

CommonSpirit Health

Destination Care Navigator

Phoenix, AZ

$20 - $25.50/hr

The Destination Care Patient Navigator is a senior-level, non-clinical, onsite patient-facing role responsible for delivering concierge-level navigation services to domestic, international, and high ...

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How much do senior patient navigator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for senior patient navigator in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

How does a Senior Patient Navigator typically collaborate with clinical and administrative teams to support patient care?

A Senior Patient Navigator acts as a vital liaison among patients, clinical staff, and administrative teams to streamline the patient experience. They coordinate appointments, clarify treatment options, and ensure patients understand their care plans, often working closely with nurses, physicians, and social workers. Regular interdisciplinary meetings and strong communication skills are essential, as Senior Patient Navigators help bridge gaps between departments and advocate for patient needs throughout the healthcare system.

What are the key skills and qualifications needed to thrive as a Senior Patient Navigator, and why are they important?

To thrive as a Senior Patient Navigator, you need in-depth knowledge of healthcare systems, patient advocacy, and care coordination, often supported by a bachelor's degree in health or social sciences and relevant experience. Familiarity with electronic health records (EHRs), care management platforms, and possibly certifications like CHW (Certified Health Worker) or Patient Navigation is typically required. Outstanding interpersonal skills, cultural competence, and problem-solving abilities help build trust with patients and facilitate effective collaboration with healthcare teams. These skills and qualities are crucial for guiding patients through complex healthcare journeys, reducing barriers to care, and improving health outcomes.

What is the difference between Senior Patient Navigator vs Patient Navigator?

AspectSenior Patient NavigatorPatient Navigator
CredentialsTypically requires experience and sometimes certifications in healthcare navigationEntry to mid-level experience, often with similar certifications
Work EnvironmentHospitals, clinics, healthcare organizations, often with leadership responsibilitiesCommunity health centers, outpatient clinics, hospitals
ResponsibilitiesMentoring, complex case management, program developmentPatient education, basic care coordination, resource referral

The main difference between a Senior Patient Navigator and a Patient Navigator lies in experience, responsibilities, and leadership roles. Senior Patient Navigators typically handle more complex cases, mentor staff, and participate in program development, whereas Patient Navigators focus on guiding patients through healthcare processes and providing basic support.

What does a Senior Patient Navigator do?

A Senior Patient Navigator is a healthcare professional who helps patients navigate the often complex medical system. They assist clients in understanding their diagnosis, coordinating appointments, accessing resources, and overcoming barriers to care. Senior Patient Navigators often have additional responsibilities such as mentoring junior navigators, developing program strategies, and collaborating with healthcare teams to improve patient outcomes. Their goal is to ensure patients receive timely, appropriate care and support throughout their healthcare journey.
More about Senior Patient Navigator jobs
What cities are hiring for Senior Patient Navigator jobs? Cities with the most Senior Patient Navigator job openings:
What are the most commonly searched types of Patient Navigator jobs? The most popular types of Patient Navigator jobs are:
What states have the most Senior Patient Navigator jobs? States with the most job openings for Senior Patient Navigator jobs include:
What job categories do people searching Senior Patient Navigator jobs look for? The top searched job categories for Senior Patient Navigator jobs are:
Senior Patient Navigator jobs near you
Infographic showing various Senior Patient Navigator job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 3% Full Time, 89% Part Time, and 3% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $50,782 per year, or $24.4 per hour.

Destination Care Navigator

St. Joseph Hospital & Medical Center

Phoenix, AZ • On-site

$29.44 - $43.79/hr

Other

Posted 22 days ago

Job description

Where You'll Work
Hello Humankindness: Join a Legacy of Healing at Saint Joseph's Hospital and Medical Center (SJHMC)
Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.
Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.
Leaders in Specialized Care:
  • Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
  • Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
  • Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?
  • Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
  • Community & Collaboration: Be part of a network committed to global health and well-being.
  • Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.
Job Summary and Responsibilities
The Destination Care Patient Navigator is a senior-level, non-clinical, onsite patient-facing role responsible for delivering concierge-level navigation services to domestic, international, and high profile patients seeking specialty care across multiple CommonSpirit Health markets. This role functions as a single, centralized point of contact for patients, families, referring providers, and ensures a seamless experience throughout every stage of the care journey.
As our Navigator for SJHMC you will coordinate complex, multi-specialty appointments and multi-step logistical needs; facilitate gathering of important documents to support operational and financial workflows (e.g. embassy authorization); and troubleshoot operational barriers when they arise.
Everyday you will be the patient's single point of contact and ultimate advocate: From first inquiry to post-care follow-up, you're their guide and champion. Orchestrate complex care journeys: Coordinate multi-specialty appointments, logistics, and documentation (e.g., embassy authorizations) for domestic, international, and high-profile patients. Proactively solve problems and remove barriers: Anticipate issues, find solutions, and navigate bureaucratic hurdles before they impact the patient. Provide culturally sensitive, concierge-level support: Offer personalized guidance, and when needed, escort patients directly to appointments.
To Be Successful, You Need:
Exceptional Emotional Intelligence & Cultural Competence: To build trust, communicate effectively across cultures, and manage sensitive situations with empathy and grace.
Proactive Problem-Solving & Resourcefulness: To anticipate challenges and find creative solutions rapidly.
Meticulous Attention to Detail & Organization: To manage complex logistics, appointments, and documentation without error.
Unwavering Composure & Resilience: To navigate demanding situations and high-stakes scenarios with professionalism.
Advocacy & Communication Mastery: To champion patient needs and convey clear, concise information to all stakeholders.
A "No Stone Unturned" Dedication: To ensure every aspect of the patient's journey is smooth, comfortable, and successful.
Job Requirements
Required
  • Bachelors Other Bachelor's degree in related field (healthcare, business, communications, international studies, hospitality) or
  • 2+ years to Five (5+) years of experience delivering concierge-level patient or client services in a complex medical or hospitality environment

Preferred
  • Other Degree in a medical field or equivalent and 4-6 years Experience in destination medicine, international patient services, complex specialty care coordination, concierge healthcare, or high-complexity logistics planning within a healthcare environment., upon hire and
  • 1-3 years Experience supporting high-acuity, multi-specialty, high profile, or cross-market patient navigation within a large multi-site health system., upon hire and
  • 1-3 years Experience working with self-pay programs
  • Multi Lingual Spanish or Arabic
  • Certificate Other Certification in medical interpretation and/or medical translation
  • Health Care Interpreter
  • Experience with international sponsorships, and governmental/embassy payers

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