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About Persistent:

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 24 sequential quarters of growth with $436.5M in Q4 FY26 revenue, up 17.4% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence™ Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PEAK Matrix® Assessment 2025.

Role: Senior HR Benefits Specialist

Location: Morrisville, North Carolina

We are seeking an experienced Senior HR Benefits Specialist to lead the administration, communication, compliance, and continuous enhancement of employee benefits programs across the United States and Canada. This individual will serve as the subject matter expert for benefits, partnering with employees, brokers, vendors, payroll, and HR stakeholders to ensure a seamless employee experience while maintaining regulatory compliance and operational excellence.

This role is ideal for a highly organized and customer-focused HR professional who thrives in a fast-paced environment and is passionate about helping employees understand and maximize their benefits programs.

What will you do:

U. S. benefits administration

• Administer medical, dental, vision, life insurance, 401(k), and voluntary benefit programs.
• Manage employee benefits onboarding, communications, and orientation sessions for new hires.
• Develop and maintain benefits communication materials, including guides, FAQs, and online resources.
• Educate employees on benefits programs and U.S. healthcare fundamentals.
• Support acquisitions, transitions, and organizational changes through benefits analysis and planning.
• Lead annual Open Enrollment activities, including planning, vendor coordination, systems testing, communications, and employee support.
• Partner with brokers and advocacy teams to resolve employee inquiries and enhance service delivery.
• Maintain accurate benefits records, eligibility data, enrollments, terminations, and COBRA administration.
• Support 401(k) administration and contribute to governance activities and committee meetings.
• Design and execute employee wellness initiatives focused on physical, mental, and financial well-being.
• Monitor benefits data integrations and ensure data accuracy across systems.
• Serve as a resource for leave of absence programs, including FMLA, disability, maternity leave, and state leave programs.
• Coordinate with leave administration vendors and monitor benefits eligibility during employee leaves.
• Ensure compliance with ACA, ERISA, HIPAA, COBRA, and other applicable federal, state, and local regulations.
• Support ACA and year-end regulatory reporting requirements.
• Process life insurance claims and Medicare-related documentation.
• Participate in benefits audits and compliance reviews.

Canada benefits administration

• Conduct benefits orientation sessions for new employees.
• Partner with brokers on renewals and ongoing benefits program administration.
• Manage employee benefits records and elections.
• Coordinate payroll deductions and benefits-related reporting.
• Support audits and benefits compliance activities.

What will you bring:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 7–10 years of progressive experience in U.S. benefits administration.
• Strong knowledge of employee benefits regulations and best practices, including ACA, ERISA, HIPAA, COBRA, and FMLA.
• Experience administering self-funded healthcare plans.
• Familiarity with Canadian benefits administration is preferred.
• Demonstrated project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Excellent interpersonal, written, verbal, and presentation skills.
• Proven ability to build effective relationships with employees, vendors, brokers, and senior leaders.
• Proficiency with HRIS and benefits administration systems, as well as Microsoft Office applications.

The ideal candidate is customer-focused, highly organized, detail-oriented, and passionate about helping employees navigate complex benefits programs. They thrive in a fast-paced environment, communicate effectively with diverse audiences, and continuously seek opportunities to improve processes and the employee experience.

Benefits:

• Competitive salary and benefits package.
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications.
• Opportunity to work with cutting-edge technologies.
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally.
• Impact the world in powerful, positive ways, using the latest technologies.
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core.
• Unlock global opportunities to work and learn with the industry’s best.

Let’s unleash your full potential at Persistent - persistent.com/careers