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Senior Director Application Support Jobs (NOW HIRING)

Comtech, LLC

Application Support Manager

Chicago, IL

Application Support Manager Location: Chicago, IL Duration: Full Time Responsible for the planning ... Direct the implementation of procedures that enable continuous delivery performance * Responsible ...

Alkami Technology

Sr. Application Support Engineer

$104K - $115K/yr

Alkami is hiring a Senior Application Support Engineer that has ticket management and customer facing experience. This position will be responsible for researching and resolving application issues ...

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Senior Director Application Support information

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$54K

$114.9K

$159.5K

How much do senior director application support jobs pay per year?

As of Jul 13, 2026, the average yearly pay for senior director application support in the United States is $114,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Director Application Support vs Application Support Manager?

AspectSenior Director Application SupportApplication Support Manager
ResponsibilitiesOversees multiple teams, strategic planning, and high-level decision makingManages daily operations, team supervision, and issue resolution
Required CredentialsBachelor's/Master's in IT or related, extensive experience, leadership skillsBachelor's in IT or related, technical expertise, team management experience
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team-oriented, technical support environment

The Senior Director Application Support typically holds a higher strategic and leadership role, overseeing multiple teams and aligning support services with organizational goals. The Application Support Manager focuses more on daily operations and technical team management. Both roles require relevant IT credentials and experience, but the senior director's scope is broader and more strategic.

More about Senior Director Application Support jobs
What cities are hiring for Senior Director Application Support jobs? Cities with the most Senior Director Application Support job openings:
What states have the most Senior Director Application Support jobs? States with the most job openings for Senior Director Application Support jobs include:
What job categories do people searching Senior Director Application Support jobs look for? The top searched job categories for Senior Director Application Support jobs are:
Senior Director Application Support jobs near you
Infographic showing various Senior Director Application Support job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $114,905 per year, or $55.2 per hour.
Sr. Engineer Application Support

Sr. Engineer Application Support

The Rockridge Group

New York, NY

Full-time

Re-posted 24 days ago

Job description

Title: SR. ENGINEER APPLICATION SUPPORT
Location: New York, New York
Job Description:
On the Application Support team, we support the core application platforms, troubleshoot and analyze issues reported by internal and external users, and assist in the resolution or escalation process.
We support Client X Back Office, Front Office, Middle Office, Private Equity, Investor Services, and Treasury teams. As a result, an in-depth knowledge of technical and financial products is a must. While the support team has established processes and problem-solving guidelines, there will be situations where there are no guidelines and therefore the ability to be innovative is a key requirement.
This is a great opportunity to gain a diverse understanding of the technical aspect of the financial services industry.
Responsibilities:
  • Document new processes and guidelines.
  • Automate daily business processes using multiple applications, such as Tidal Scheduler.
  • Administer Application user accounts.
  • Resolve issues and requests logged by the application users in an effective manner.
  • We’re a Level 2 Support team and an Escalation point to Level 1 Service Desk Team, receiving priority incident calls, emails and messages.
  • Troubleshoot bugs, identify gaps in the system for development and propose workable solutions.
  • Escalate bugs and code defects to the development organization.
  • Query database tables to assist in the resolution of issues and requests.
  • Modify and Troubleshoot Excel Maps using Excel Functions and VBA.
  • Programmatically analyze and update python and PowerShell scripts.
  • Analysis infrastructure issues and requests propose solutions and collaborate with infrastructure teams.
  • Incident Manager responsibilities for Application related outages.
  • Develop inter-application understanding of our systems and provide value in operational and strategic team discussions.
  • On-Call Weekend rotation and Holiday rotation coverage.
  • Active participant in Application Support Projects and Tasks.
Requirements:
  • Bachelor’s Degree with a Technical focus.
  • Minimum 5 years of technical support experience, with 2 years in the financial industry and supporting proprietary applications.
  • Strong verbal/written communication skills, attention to detail and well organized.
  • Accounting and financial product knowledge.
  • Experience supporting Accountants and Traders.
  • Strong analytical and problem-solving skills and the ability to break an issue into its constituent parts and understand how these parts relate to each other
  • Experience as a team leader experience, serving as an internal escalation point and building solutions.
  • Programming Language Syntax: MS SQL, Python, XML, PowerShell Scripting, Java.
  • Ability to automate using scripting language.
  • Experience using regular expression.
  • Support MS Windows Server 2008 or higher.
  • Experience supporting UNIX environments.
  • Experience supporting SunGard Front Arena.
  • Experience supporting web applications and troubleshooting within the web browser.
  • Understanding and experience in a Citrix and VMWare environment.
  • Preferred Certifications: SQL, MCSA, ITIL