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Senior Director Application Support Jobs in Arizona

Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.

Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.

Lead outage calls with business partners, development teams and senior management all on the call ... have a direct, adverse and negative relationship potentially resulting in the withdrawal of ...

Senior Director, Global Advancement The Senior Director, Global Advancement is a senior philanthropic leader responsible for securing transformational philanthropic and other investments in support ...

IT Application Support Analyst

Mesa, AZ · On-site

$67.31 - $72.12/hr

Job Summary Our client is seeking an IT Application Support Analyst to provide primary care to a ... providing direct patient care, accessing medical and confidential records, accessing and ...

SysOps Application Support, VP

Tempe, AZ · Hybrid

$137K - $170K/yr

Lead outage calls with business partners, development teams and senior management all on the call ... have a direct, adverse and negative relationship potentially resulting in the withdrawal of ...

Sr. Director, Applications

Scottsdale, AZ · On-site

$229K/yr

This is a highly visible role and includes up to 10 percent travel to support customers worldwide ... Lead a team of experienced application engineers: build and develop the team, set processes and ...

Sr. Director, Applications

Scottsdale, AZ · On-site

$229K/yr

This is a highly visible role and includes up to 10 percent travel to support customers worldwide ... Lead a team of experienced application engineers: build and develop the team, set processes and ...

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Senior Director Application Support information

What is the difference between Senior Director Application Support vs Application Support Manager?

AspectSenior Director Application SupportApplication Support Manager
ResponsibilitiesOversees multiple teams, strategic planning, and high-level decision makingManages daily operations, team supervision, and issue resolution
Required CredentialsBachelor's/Master's in IT or related, extensive experience, leadership skillsBachelor's in IT or related, technical expertise, team management experience
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team-oriented, technical support environment

The Senior Director Application Support typically holds a higher strategic and leadership role, overseeing multiple teams and aligning support services with organizational goals. The Application Support Manager focuses more on daily operations and technical team management. Both roles require relevant IT credentials and experience, but the senior director's scope is broader and more strategic.

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Cities in Arizona with the most Senior Director Application Support job openings:

Director Application Development & Support

On-site


First Citizens Bank

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

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Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Overview
This position drives the development of cost-effective applications that address business needs while aligning with the Bank's long-term technology goals. Determines the needs of assigned business areas through partnership and strategic collaboration. Translates needs into functional projects and technological solutions. Oversees projects to produce effective results and to maximize the return on investment. Manages an annual budget, including forecasting, and develops a strong associate team. Ensures that short-term results lead to the achievement of long-term strategic objectives through personal leadership, direction, and technical expertise.
Responsibilities & Qualifications
Duties & Responsibilities:
Business Strategy - Drives project strategy to align with wider organizational goals and initiatives. Develops business cases that illustrate the cost vs. benefits of proposed initiatives. Represents the interests of business partners and IT as a principal liaison and consultant.
Business Support - Works closely with business partners and the Information Technology department to determine, address, and implement solutions for business needs. Ensures the reliability of deployed solutions by managing applications support and maintenance.
Project Management - Leads the implementation of projects and enhancements for new and existing applications, including the technical delivery of enterprise-wide initiatives. Develops methods of measuring and monitoring performance, and conveys project results to the appropriate parties.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Manages the performance, training, and evaluation of assigned staff. Maximizes team achievements by providing professional development.
Position Specific Skills:
Knowledge of information technology as it relates to managing development, principles, and practices
Ability to manage and customize third party solutions
Managing vendor relationships to escalate and ensure support of ongoing business
Ability to develop short term and long term plans to support business needs
Ability to assess, acquire and retain tor appropriately manage talent
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:Financial services with Integration of third party solutions in on premise and cloud environment
Required Licenses or Certifications:
Preferred Licenses or Certifications:Project Management Professional (PMP), Certified Agile Project Manager IAPM, PMI-ACP. - IO
Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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