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Senior Developer Support Engineer Jobs (NOW HIRING)

Obsidian Security

Senior Support Engineer

OR · On-site +1

Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...

teKnoluxion

Senior DevOps Engineer

Saint Louis, MO · On-site

$126K - $162K/yr

Join our growing team as a Senior DevOps Engineer, supporting the NGA customer mission. Responsibilities What you get to do every day: A Senior DevOps Engineer will drive faster, more reliable ...

Platinum Technologies

Senior Developer

Herndon, VA · On-site

$56 - $74/hr

In this position you will design, develop, and maintain mission-critical applications that support ... The Senior Developer serves as a senior technical contributor responsible for developing secure ...

Platinum Technologies

Senior Developer

Herndon, VA · On-site

$56 - $74/hr

In this position you will design, develop, and maintain mission-critical applications that support ... The Senior Developer serves as a senior technical contributor responsible for developing secure ...

teKnoluxion

Senior DevOps Engineer

Springfield, VA · On-site

$136K - $174K/yr

Join our growing team as a Senior DevOps Engineer , supporting the NGA customer mission. Responsibilities What you get to do every day: In this role, you'll join our Common Operations Release ...

teKnoluxion

Senior DevOps Engineer

Springfield, VA

$136K - $174K/yr

Join our growing team as a Senior DevOps Engineer , supporting the NGA customer mission. What you get to do every day: In this role, you'll join our Common Operations Release Environment (CORE) team ...

Adidev Technologies Inc

Senior DevOps Engineer

Atlanta, GA · On-site +1

$125K - $160K/yr

Senior DevOps Engineer Job Type: Full-Time Industry: Healthcare Experience Level: Senior (5+ years ... Participate in on-call rotations and support production incident response. Required Qualifications ...

STR

Senior DevOps Engineer

Dayton, OH · On-site

$126K - $162K/yr

... Support developers across multiple teams in resolving build, dependency, and environment issues • Document DevOps processes, tools, best practices, and technical documentation • Collaborate with ...

STR

Senior DevOps Engineer

Woburn, MA · On-site

$138K - $178K/yr

... Support developers across multiple teams in resolving build, dependency, and environment issues • Document DevOps processes, tools, best practices, and technical documentation • Collaborate with ...

Far Coder

Senior DevOps Engineer

Manhattan, NY · On-site

$160 - $200/hr

# Remote Senior DevOps Engineer Job at CleraUSA9 hours agoFull TimeUSA$160000 - $200000 ... Background supporting AI/ML workloads or data-intensive platforms**Please note:**Visa sponsorship ...

STR

Senior DevOps Engineer

Arlington, VA · On-site

$149K - $192K/yr

... Support developers across multiple teams in resolving build, dependency, and environment issues • Document DevOps processes, tools, best practices, and technical documentation • Collaborate with ...

Neara

Senior DevOps Engineer

Saint Louis, MO · On-site

$110 - $130/hr

Role Overview We are seeking a Senior DevOps Engineer to take ownership of the CI/CD pipeline ... Lifecycle Support: Lead diagnosis and resolution of infrastructure and deployment issues for ...

Addison Group

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...

GDIT

Senior DevOps Engineer

Springfield, VA

$135K - $174K/yr

Our work depends on a Senior DevOps Engineer joining our team to support our intel customer in Springfield, VA or St Louis, MO. HOW A SENIOR DEVOPS ENGINEER WILL MAKE AN IMPACT A Senior DevOps ...

B & D Industries

Sr. Developer

Albuquerque, NM · On-site

$52.75 - $69.75/hr

Job Openings >> Sr. Developer Sr. Developer Summary Title: Sr. Developer ID: 1268 Location ... release, and support Actively contribute to the development of complex integrations and ...

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How much do senior developer support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior developer support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.
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Senior Developer Support Engineer jobs near you
Infographic showing various Senior Developer Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.

Senior Support Engineer

Obsidian Security

OR • On-site, Remote

Full-time

Re-posted 3 days ago

Job description

Senior Support Engineer

Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support

About the role

Obsidian Security protects organizations against threats across their SaaS and identity environments. This role sits at the technical center of how we deliver support. It has two mandates. First, you own our hardest problems: complex, high-severity, and escalated tickets that require deep technical diagnosis. Second, you help build the systems that will let us scale support through technology rather than headcount, partnering directly with the Head of Customer Support to design and operationalize our agentic support capability.

This is a hands-on individual contributor role for someone who is equally comfortable resolving the toughest customer issue in the queue and turning that resolution into automation that prevents the next one.

What you'll do
  • Own complex, high-severity, and escalated tickets end to end, acting as the top technical escalation point before engineering.
  • Diagnose deep technical issues across APIs, identity and authentication, integrations, telemetry, and product data flows.
  • Partner with the Head of Customer Support to design, build, and continuously tune agentic support systems, including automated triage, resolution, and knowledge retrieval.
  • Convert your own resolution work into reusable automation, playbooks, and knowledge that agentic systems can execute without human involvement.
  • Identify where automation and agentic resolution fail, then close those gaps to raise deflection and automated resolution quality.
  • Interface with Product and Engineering on root cause analysis, bug escalation, and permanent product fixes.
  • Set the technical quality bar for the support function and mentor other engineers on it.
What we're looking for
  • A strong hands-on technical support or support engineering background for a technical B2B SaaS product. Cybersecurity, identity, or SaaS security context is strongly preferred.
  • Depth across APIs, authentication and identity, logs and telemetry, integrations, and systematic debugging.
  • Demonstrated experience building or tuning automation or agentic and LLM-based support tooling, or clear aptitude and appetite for doing so.
  • The ability to translate messy, one-off escalations into repeatable, automatable solutions.
  • Comfort operating with ambiguity in a function that is being actively rebuilt around technology.
Nice to have
  • Scripting or coding ability, for example Python, and comfort debugging at the API level.
  • Experience with LLM and agent frameworks, retrieval-augmented generation, or workflow automation.
  • Familiarity with identity provider and SaaS administrative APIs, such as Microsoft Graph and Entra, or comparable platforms relevant to SaaS security.

Apply