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Senior Desktop Support Jobs in Elgin, IL (NOW HIRING)

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

Magicforce

Desktop Analyst

Chicago, IL · On-site

$60 - $70/hr

This position must meet all the requirements of a Senior_ Desktop Analyst as well as specific ... Knowledge of PC Operating systems, Networking, Computer Operations and Helpdesk Support. JOB DUTIES ...

SDI Presence

Desktop Support Specialist II

Chicago, IL

$25.96 - $33.65/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

$25.96 - $33.65/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...

SDI Presence

Desktop Support Specialist II

Chicago, IL

$25.96 - $33.65/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL

$19 - $23/hr

Company Description Our client is located in Oabrook IL Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL We have 3 positions open with our client and ...

Artech Information System LLC

DESKTOP SUPPORT

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: Naperville, IL Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble shooting ...

Artech Information System LLC

desktop support

Chicago, IL

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

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Senior Desktop Support information

See Elgin, IL salary details

$14

$35

$59

How much do senior desktop support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for senior desktop support in Elgin, IL is $35.76, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $47.55 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Elgin, IL?

The most popular types of Desktop Support jobs in Elgin, IL are:

What are popular job titles related to Senior Desktop Support jobs in Elgin, IL?

For Senior Desktop Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Elgin, IL look for?

The top searched job categories for Senior Desktop Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Senior Desktop Support jobs?

Cities near Elgin, IL with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $74,374 per year, or $35.8 per hour.

Senior Desktop Support Engineer

Scadea Solutions Inc

Elk Grove Village, IL • On-site

Contractor

Re-posted 3 days ago

Job description

Company Description
About Us :
Scadea Solutions is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role.
Job Description
Job Title: Sr. Desktop Support Engineer
Location: Elk Grove Village, IL (Need Locals only)
Duration:8+ Months
Start Date: ASAP
Requirements :
? 5+ years experience providing architecture, engineering and operational direction and support of desktop infrastructure in a large
enterprise environment required.
? Previous airline experience is ideal.
? Broad infrastructure technology concepts around software, hardware, networking, applications, end user interfaces, virtualization,
business continuity, and total cost of ownership.
? Excellent technical knowledge and aptitude in the following areas: Active Directory, SCCM 2012, GPOs, Windows 7, Windows 10, Project
Management. o Description
? Seeking an experienced senior level engineer with enterprise expertise in supporting line of business desktop application profiles,
including evaluating business needs and then performing the following based on those needs: engineering a complete end user
experience, coordinating user acceptance testing, documenting and supporting the deployment of application profiles.
Qualifications
Bachelors
Additional Information
Required Skills:
Job Description:
Performs highly complex application programming/systems development and support Performs highly complex configuration of business rules and technical parameters of software products Review business requirements and develop application design documentation Build technical components (Maximo objects, TRM Rules, Java extensions, etc) based on detailed design.
Performs unit testing of components along with completing necessary documentation. Supports product test, user acceptance test, etc as a member of the fix-it team. Employs consistent measurement techniques Include testing in project plans and establish controls to require adherence to test plans Manages the interrelationships among various projects or work objectives

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