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Senior Desktop Support Analyst Jobs in Riverside, CA

TaxRise

IT Support Specialist

Irvine, CA

$28 - $30/hr

Provide day-to-day operational support for a wide range of desktops, laptops, tablets, printers ... Strong organizational, analytical, and problem-solving skills. * Possess excellent verbal and ...

New

Masimo

Sr Cost Accounting Analyst

Irvine, CA · On-site

$90K - $110K/yr

Job Summary: The Senior Cost Accounting Analyst is responsible for leading cost accounting ... Support budgeting, forecasting, and annual standard cost roll processes. * Lead inventory ...

Dynamis, Inc.

Senior Analyst/Shift Lead

Santa Ana, CA

$91K - $121K/yr

The Senior Analyst will ensure that cases are assigned according to their priority and will inform the COR when more casework is needed or when the caseload requires support from additional contract ...

Dynamis, Inc.

Senior Analyst/Shift Lead

Santa Ana, CA · On-site

$91K - $121K/yr

The Senior Analyst will ensure that cases are assigned according to their priority and will inform the COR when more casework is needed or when the caseload requires support from additional contract ...

Direct Counsel

Senior Conflicts Analyst

Irvine, CA · On-site +1

$100K - $120K/yr

About the Role The Senior Conflicts Analyst will play a key role in supporting the firm's Risk Management Department by reviewing, analyzing, and resolving potential conflicts of interest for new ...

Jj

Sr. Analyst, Commercial Analytics

Irvine, CA · On-site

$94K - $125K/yr

The Senior Analyst, Commercial Analytics will support the development of analytics tools and reporting systems to communicate market and company performance metrics for Surgical Vision. A successful ...

Johnson & Johnson

Sr. Analyst, Commercial Analytics

Irvine, CA · On-site

$94K - $125K/yr

The Senior Analyst, Commercial Analytics will support the development of analytics tools and reporting systems to communicate market and company performance metrics for Surgical Vision. A successful ...

harrington

Senior Financial Analyst

Chino, CA

$87K - $108K/yr

... senior leadership, the Board of Directors, and our lending partners. You will help ensure that ... Prepare supporting schedules and analysis for CFO and executive leadership review meetings.

harrington

Senior Financial Analyst

Chino, CA · On-site

$87K - $108K/yr

... senior leadership, the Board of Directors, and our lending partners. You will help ensure that ... Prepare supporting schedules and analysis for CFO and executive leadership review meetings.

harrington

Senior Financial Analyst

Chino, CA · On-site

$87K - $108K/yr

... senior leadership, the Board of Directors, and our lending partners. You will help ensure that ... Prepare supporting schedules and analysis for CFO and executive leadership review meetings.

Monster Energy

Senior Category Analyst

Corona, CA · On-site

$90K - $120K/yr

As a Senior Category Analyst, you will turn abstract information from data into succinct and understandable visualizations to improve business insights pertaining to sales, sales support, and overall ...

Saarman Construction, Ltd.

Senior Estimator

Irvine, CA · On-site

... analyses, including internal and external labor costs, determines project durations, and supports ... desktop publishing, estimating, and scheduling software Experience in building envelope repairs ...

Marvell

Senior Financial Analyst

Irvine, CA · On-site

$91K - $114K/yr

Your Team, Your Impact The Senior Staff Financial Analyst is a key member of the Finance ... Provide support on financial modeling and analytical support for new product introductions ...

Skechers U.S.A.

WMS Analyst IV

Moreno Valley, CA

WMS Analyst IV The WMS Analyst IV is a senior-level individual contributor responsible for advanced analysis, configuration support, and continuous improvement of the Manhattan Associates Warehouse ...

The Rockridge Group

Senior Contract Analyst

Ontario, CA · On-site

$89K - $118K/yr

Position Title: Sr. Contract Analyst Department: IT Reports to: Director Vendor Management Office ... and support to Operations Managers and Leadership * Creates, writes, negotiates and reviews ...

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All JobsSenior Desktop Support Analyst JobsSenior Desktop Support Analyst Jobs in Riverside, CA

Senior Desktop Support Analyst information

See Riverside, CA salary details

$26.6K

$87.2K

$144.5K

How much do senior desktop support analyst jobs pay per year?

As of Jun 17, 2026, the average yearly pay for senior desktop support analyst in Riverside, CA is $87,207.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $94,900.00 per year, depending on experience, location, and employer.

What are Senior Desktop Support Analysts?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support Analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by Senior Desktop Support Analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are the most commonly searched types of Desktop Support Analyst jobs in Riverside, CA? The most popular types of Desktop Support Analyst jobs in Riverside, CA are:
What are popular job titles related to Senior Desktop Support Analyst jobs in Riverside, CA? For Senior Desktop Support Analyst jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support Analyst jobs in Riverside, CA look for? The top searched job categories for Senior Desktop Support Analyst jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Senior Desktop Support Analyst jobs? Cities near Riverside, CA with the most Senior Desktop Support Analyst job openings:
Senior Desktop Support Analyst jobs near you
IT Support Specialist

IT Support Specialist

TaxRise

Irvine, CA

$28 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

ABOUT THE ROLE

The IT Support Specialist is responsible for providing technical support to ensure the smooth and efficient operation of the organization's IT systems. The purpose of this role is to ensure that all technology-related issues are resolved in a timely manner, and that users are able to work effectively and efficiently with the IT systems and tools available to them. You will work closely with users across the organization to diagnose and troubleshoot technical issues, and provide guidance on the use of various hardware and software solutions. You will be responsible for monitoring and maintaining the organization's IT infrastructure, including servers, networks, and databases, to ensure that they are secure, reliable, and available.

We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!

HOW YOU'LL BE REWARDED

  • Base pay: $28.00 - $30.00 per hour (full-time, 40 hours per week)

WHAT YOU'LL DO

Help Desk & User Support:

  • Provide day-to-day operational support for a wide range of desktops, laptops, tablets, printers, software, and cloud-based phone systems.
  • Troubleshoot and resolve trouble tickets related to technical difficulties with hardware and software.
  • Create end user documentation for troubleshooting guides for common issues or scenarios.

Onboarding & Offboarding:

  • Process new hires, employee changes and separations including network and user account creations/modifications and coordination of equipment configuration and installation.

Systems & Network Support:

  • Proactively monitor network usage and performance, and resolve any networking issues to prevent downtime.
  • Implement backup and recovery services.
  • Strong understanding of TCP/IP, DNS, and other related networking tools and concepts.

Infrastructure & Equipment Management:

  • Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.
  • Maintain and update hardware asset inventory using company tracking software.

Strategic & Administrative Support:

  • Help drive the strategy and roadmaps for support services, service desk, and desktop support.
  • Perform other essential job functions as required or assigned.

WHAT YOU'LL NEED TO HAVE

  • Experience in software and hardware troubleshooting in a Help Desk or IT Support role.
  • Experience in Google Workspace, Microsoft 365, and other cloud-based applications.
  • Experience administering and supporting Slack and SharePoint.
  • Expertise of Windows Operating Systems.
  • Proficient knowledge of Google Workspace Admin Console.
  • Strong organizational, analytical, and problem-solving skills.
  • Possess excellent verbal and written communication skills to work effectively with technical and non-technical personnel at various levels in the organization.
  • Strong customer service skills.
  • Ability and willingness to thrive in a fast-paced environment and able to adapt to changes.
  • Ability and willingness to work irregular hours as needed to complete projects.

We understand potential comes in many forms. Even if you don't check every box, we still encourage you to apply; we consider all qualified candidates.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

  • Medical, Dental, and Vision Insurance (starting after 60 days)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Professional Development Program to support your growth
  • Access to our on-site gym and gaming lounge
  • Catered team lunches every Friday
  • Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
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