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Senior Customer Insight Analyst Jobs in California

Quid

Insights Analyst

Santa Clara, CA · On-site +1

$85K - $90K/yr

They learn the customer's industry, use cases, and internal process to anticipate clients' needs ... You will establish trust-based relationships, serve senior executives with critical insights, and ...

Philo

Senior Business Insights Analyst

San Francisco, CA · On-site

$109K - $140K/yr

The Role We're looking for a Senior Business Insights Analyst to help Philo make better, faster ... customer journey analysis, feature adoption, experimentation readouts, and insight generation ...

Trunk Tools

Sr. Customer Success Manager

San Francisco, CA · On-site +1

$120K - $153K/yr

We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M from ... Position Overview Trunk Tools is looking for a dynamic and results-driven Senior Customer Success ...

Philo

Senior Business Insights Analyst

San Francisco, CA · On-site +1

$109K - $140K/yr

The Role We're looking for a Senior Business Insights Analyst to help Philo make better, faster ... customer journey analysis, feature adoption, experimentation readouts, and insight generation ...

Philo

Senior Business Insights Analyst

San Francisco, CA · On-site

$109K - $140K/yr

The Role We're looking for a Senior Business Insights Analyst to help Philo make better, faster ... customer journey analysis, feature adoption, experimentation readouts, and insight generation ...

Juno Inc

Customer Success Manager

San Diego, CA · On-site

Build trusted advisor relationships with senior customer leaders, positioning Juno's platform as ... Advocate for customer needs in roadmap discussions, leveraging customer insights to influence ...

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All JobsCustomer Insight Analyst JobsSenior Customer Insight Analyst JobsSenior Customer Insight Analyst Jobs in California

Senior Customer Insight Analyst information

See California salary details

$47.9K

$101.2K

$128.8K

How much do senior customer insight analyst jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior customer insight analyst in California is $101,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $115,000.00 per year, depending on experience, location, and employer.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.
What are popular job titles related to Senior Customer Insight Analyst jobs in California? For Senior Customer Insight Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Senior Customer Insight Analyst jobs in California look for? The top searched job categories for Senior Customer Insight Analyst jobs in California are:
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Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $101,184 per year, or $48.6 per hour.

Insights Analyst

Quid

Santa Clara, CA • On-site, Remote

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Job Title: Insights Analyst
Compensation Range: $85-95K base + 10% Bonus (Depending on Experience)
This role is remote anywhere in the US.
Become one of the changemakers. At Quid, you won't just be joining a team, but contributing to a culture of innovation, where every challenge becomes an opportunity to learn and grow. When you join our team, you're not just stepping into a job, you're embracing a future where we lead the game with the unmatched advantage of foresight.
Position Overview
Quid Analysts are data storytellers that use insights to create digestible recommendations that drive customers to act and create positive business outcomes.They are critical thinkers of a client use case reflecting on what data, tools, and automations enable them to exceed customer expectations. They learn the customer's industry, use cases, and internal process to anticipate clients' needs where possible before they must ask.
You should expect to be an immediate contributor on strategic projects. You will transition to project owner and in some cases, can drive a project on your own with support. Work will span across multiple project streams, conducting analyses across a number of clients and verticals. You will establish trust-based relationships, serve senior executives with critical insights, and identify business development opportunities to expand Quid's partnership.
Role Objectives
  • Perform analyses on Services projects using some of Quid's most advanced AI methodologies, independently and/or in conjunction with Specialists, Consultants and Principals across the team.
  • Unpacking a customer workstream to define and own project delivery timelines.
  • Deliver insights and recommendations to customers of varying levels and departments with a clear narrative, answer questions, and facilitate dialogue to ensure insights delivered are valuable to customers.
  • Learn and leverage the Quid suite of products, capabilities and methodologies (and test new ones) to add critical insights to senior client executives.
  • Build and maintain a trusted relationship with key clients, communicate effectively, and work towards solutions.
  • Partner with Product Management and Engineering to drive efficiency in your work and speed to insight by documenting requirements and testing tools and new features.
  • Identify and foster new ways for Quid to support strategic customer initiatives.
  • Responsibilities in driving customer retention, expansion, and growth.
  • Opportunity to work full-time remotely within US time zone
  • Up to 5% potential travel to customer sites

Requirements
  • 2-5 years of experience in market research, consumer insights, data analytics, strategic consulting or similarly analytical roles
  • Bachelor's degree or its equivalent in Data Analysis, MIS, Business, or a related field is preferred
  • Successful team members show initiative, drive, passion for learning, and a curious mind
  • Familiarity with text analytics and social listening tools preferred
  • Proficiency in LLMs (Claude, ChatGPT), Excel, PowerPoint, and the ability to learn new tools quickly
  • The power to take initiative, communicate across teams, and solve problems creatively, both in teams and individually
  • Excellent communication skills and the ability to explain complex concepts in a clear and concise manner
  • Valid U.S. work authorization is required

Total Rewards: We want to make sure our employees feel valued and taken care of. Come join us and see for yourself!
  • 20 Days PTO
  • 13 Holidays
  • Company provided equipment
  • 401K with company match
  • FSA/HSA options
  • Paid Parental Leave & Reintegration Program
  • Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving
  • Medical, Dental, Vision Coverage
  • 4 Week (1 Month) Sabbatical after five years

Still Not Sure?
We understand that many candidates tend to only apply for jobs if they meet every single requirement listed. However, if you happen to be genuinely enthusiastic about this particular position and feel confident in your ability to excel at it, we strongly urge you to submit your application! You might just be the perfect fit for this role, or even another exciting opportunity within our company.
Remote Work!
Remote-first; We're thrilled to say that we've been passionate about remote work since day one! Being remote is simply who we are. At Quid, we're all about connecting with people from all corners of the globe. Our team is made up of individuals who are comfortable working remotely and collaborating with others across different time zones. We're looking forward to future growth and expansion, however, certain legal restrictions dictate that we are only able to accept candidates who possess eligibility to work in the United States of America.
About Quid
Unlike legacy SaaS vendors, we combine the power of our data, AI and people to deliver the outcomes our clients want. We don't leave clients to flounder in complicated and expensive tools and hope they figure it out. We clarify what the win looks like and partner to deliver it.

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