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Senior Conversation Designer Jobs (NOW HIRING)

Walgreens

Senior Designer, Conversational AI

Deerfield, IL · On-site

$79K - $127K/yr

The Senior Designer communicates concepts that meet both user needs and business objectives with experience working in conversational AI. Responsible for mentoring less experienced designers. Job ...

Upstart

Senior Product Designer, Payments

OR · On-site +1

As a Senior Product Designer on this team, you will lead the design of AI-powered payment ... Define and evolve interaction patterns for conversational interfaces, including dialogue flows ...

RDC

Senior Designer, Retail

Long Beach, CA

$111K - $119K/yr

The Senior Designer (Placemaking) coordinates the development of design and presentation documents ... Effective English communication skills, conversational and written, for ongoing project ...

S9 ARCHITECTURE

Senior Designer

New York, NY

$110K - $140K/yr

We are an open studio that encourages conversation, curiosity, and shared growth. Design direction ... SENIOR DESIGNER New York City | In-Studio Position Overview S9 Architecture is seeking a Senior ...

S9 ARCHITECTURE

Senior Designer

New York, NY · On-site

$110K - $140K/yr

We are an open studio that encourages conversation, curiosity, and shared growth. Design direction ... SENIOR DESIGNER New York City | In-Studio Position Overview S9 Architecture is seeking a Senior ...

S9 ARCHITECTURE

Senior Designer

New York, NY · On-site

$110K - $140K/yr

We are an open studio that encourages conversation, curiosity, and shared growth. Design direction ... SENIOR DESIGNER New York City | In-Studio Position Overview S9 Architecture is seeking a Senior ...

Upstart

Senior Product Designer, Payments

As a Senior Product Designer on this team, you will lead the design of AI-powered payment ... Experience designing conversational, chat-based, or AI-assisted user interfaces * Experience ...

Centric Brands

Senior Designer

Manhattan, NY · On-site

$95K - $115K/yr

The Senior Designer for boys supports the overall creative direction of the brand by translating ... conversation. Salary Range: $95,000 - $115,000 At Centric Brands, we believe our people are our ...

Cline Design Associates

Senior Project Designer

Charlotte, NC · On-site

$99K - $106K/yr

Great work starts with a good conversation and a team that's excited to build something meaningful ... We are seeking a talented Senior Project Designer for our Charlotte office. The ideal candidate is ...

Compass

Senior Product Designer II

Boston, MA · On-site

$147K - $163K/yr

We're looking for a Senior Product Designer to help shape the CRM experience of the Home Platform ... Design and develop AI-based conversational and multimodal experiences. Participate in discovery ...

Compass

Senior Product Designer II

New York, NY · On-site

We're looking for a Senior Product Designer to help shape the CRM experience of the Home Platform ... Design and develop AI-based conversational and multimodal experiences. Participate in discovery ...

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Senior Conversation Designer information

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$59K

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How much do senior conversation designer jobs pay per year?

As of Jul 2, 2026, the average yearly pay for senior conversation designer in the United States is $105,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a Senior Conversation Designer?

A Senior Conversation Designer is a professional who specializes in creating effective and natural-sounding dialogues for conversational interfaces, such as chatbots, voice assistants, and other AI-powered platforms. They are responsible for mapping out user journeys, designing conversational flows, and ensuring the interactions are engaging, intuitive, and aligned with business goals. Senior Conversation Designers often lead teams, mentor junior designers, and collaborate closely with developers, product managers, and UX researchers to deliver seamless conversational experiences.

What are the key skills and qualifications needed to thrive as a Senior Conversation Designer, and why are they important?

To thrive as a Senior Conversation Designer, you need expertise in linguistics, UX writing, human-centered design, and typically a background in fields such as communications, linguistics, or computer science. Familiarity with conversational AI platforms (like Dialogflow, Amazon Lex, or Microsoft Bot Framework), prototyping tools, and analytics systems is crucial. Strong collaboration, empathy, and creative problem-solving set top designers apart, enabling them to craft engaging and effective user experiences. These skills are essential for creating natural, intuitive conversations that drive user satisfaction and business outcomes.

How do Senior Conversation Designers typically collaborate with cross-functional teams during the development of conversational AI products?

Senior Conversation Designers regularly work alongside product managers, engineers, UX designers, and data scientists to ensure conversational AI experiences are user-friendly and effective. They contribute by translating business requirements into dialogue flows, iterating on prototypes based on user feedback, and aligning the conversation style with the brand voice. Frequent team workshops, design reviews, and agile sprint meetings are common, making strong communication and collaboration skills essential for success in this role.
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What cities are hiring for Senior Conversation Designer jobs? Cities with the most Senior Conversation Designer job openings:
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Senior Conversation Designer jobs near you
Infographic showing various Senior Conversation Designer job openings in the United States as of June 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $105,882 per year, or $50.9 per hour.
Senior Designer, Conversational AI

Senior Designer, Conversational AI

Walgreens

Deerfield, IL • On-site

$79K - $127K/yr

Full-time

Posted 2 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,126 frontline employees who took The Breakroom Quiz

88th of 101 rated pharmacies

Job description


Job Summary
Responsible for creating user-centered, conversational experiences (voice and text-based virtual assistants) for Walgreens customers, patients, and prescribers. Working on high-profile products and projects, the Senior Designer partners with product teams, developers, and cross-functional stakeholders to craft innovative experiences across channels. Leveraging tools like journey maps, flow diagrams, sample dialogs and prototypes. The Senior Designer communicates concepts that meet both user needs and business objectives with experience working in conversational AI. Responsible for mentoring less experienced designers.
Job Responsibilities
  • Collaborates with product teams, engineers, and cross-functional stakeholders to understand experience and technology requirements.
  • Facilitates design workshops and build creative and thoughtful user-centric conversations.
  • Produces user flows, wireframes, prototypes, and rigorous user interface specifications.
  • Evaluates usability and consistency in customer journeys and conversational flows through tuning.
  • Measures design solutions with qualitative and quantitative data.
  • Creates recording scripts, maintain a prompt catalogue, and ensure proper adherence to persona.
  • Participates in testing to ensure the application is functioning as designed.
  • Models how to use human-centered design approaches to frame problems, uncover patterns, discover opportunities, and visualized possibilities.
  • Continuously build industry knowledge and expertise to speak authoritatively on concepts of spoke interaction design.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
External Basic Qualifications
  • Bachelor's degree in Computer Science, Engineering, Human Computer Interaction, Linguistics, Cognitive Science, Graphic Design, Digital Communications design, or a related field and at least 1 years of experience with Conversational Design (e.g., Voice and Chat) OR High School diploma/GED and at least 4 years of experience with Conversational Design (e.g., Voice and Chat)
  • Experience with IVR (Interactive Voice Response) application design and as a user experience designer, interaction designer, or hybrid designer
  • Experience with speech recognition software applications, experience with voice or multimodal speech interfaces; knowledge of speech and language technologies i.e. speech recognition (ASR), natural language understanding (NLU), and voice user interfaces (VUI) and chat design
  • Experience and have a deep understanding of VUI design patterns and principles and experience using those to create conversational voice user experiences for a larger enterprise.
  • Experience with voice persona design based on contextual research, demographics, and enterprise branding initiatives.
  • Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications
  • Fluency or near-fluency Spanish
  • Experience with usability prototyping/testing, particularly "Wizard of Oz" method
  • Experience with Microsoft Office Suite
  • At least 2 years' experience with speech recognition, voice biometrics, and speech synthesis software
  • Experience with audio engineering and editing or working in a recording studio.
  • Retail and/or healthcare industry experience preferred.
  • Expertise in human computer interaction
  • Experience with Agile/Scrum
  • Background in script writing, creative writing, or game design is a plus
  • Relentless desire for innovation, balanced with business needs, and customer expectations.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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