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Distribution Center Manager - Job Description

WHAT YOU'LL DO

As the Distribution Center Manager, you are responsible for ensuring our distribution center operates safely, efficiently, and effectively while delivering an exceptional experience for both our customers and employees. You provide leadership for warehouse operations through your Team Leads, driving operational excellence, continuous improvement, and accountability across receiving, inventory management, order fulfillment, and shipping.

Primary Responsibilities

• Lead all day-to-day distribution center operations including receiving, put-away, inventory management, order fulfillment, shipping, and facility organization.
• Build, coach, and develop supervisors and warehouse team members to achieve operational excellence.
• Establish clear performance expectations, provide ongoing coaching, and conduct performance reviews.
• Ensure customer orders are shipped accurately, damage-free, and on schedule.
• Monitor key performance indicators including safety, productivity, inventory accuracy, order accuracy, and on-time shipment.
• Develop labor plans and staffing schedules to meet business demands while maximizing efficiency.
• Maintain accurate inventory through cycle counting, audits, and disciplined warehouse processes.
• Drive continuous improvement initiatives that increase efficiency, reduce waste, and improve customer satisfaction.
• Partner with Sales, Customer Service, Purchasing, Transportation, and Leadership to support customer commitments and operational priorities.
• Ensure compliance with OSHA regulations and company safety policies while promoting a culture where safety is everyone's responsibility.
• Maintain an organized, clean, and professional warehouse environment consistent with Advance Displays standards.
• Manage warehouse equipment, facility maintenance, and capital assets.
• Assist in developing annual operating budgets and monitor departmental performance against established goals.
• Lead by example, fostering a culture of accountability, teamwork, responsiveness, and continuous improvement.

WHO WE ARE

WHAT DO WE DO?

Since 1979, we partner with customers to meet their retail store fixture needs, elevating their retail space with top-tier shelving solutions.

WHY CUSTOMERS CHOOSE US?

Advance Displays is the largest stocking Lozier Certified Provider. The Lozier line of display shelving is a beacon of quality and flexibility that stands as the pinnacle in the retail industry. Our proprietary design tools make it easy for customers to build an inviting, well-ordered space.

OUR 3 UNIQUES

1. Largest inventory to provide what you need - NOW!
2. For 50 years, our experience has become our customers' expertise.
3. Delivering quality fixtures on-time, accurate and damage free.

WHAT MAKES AD UNIQUE?

EMPLOYEE VALUE PROPOSITION

Advance Displays delivers more than just products. We are a value-add company providing a superior customer experience through innovative solutions and teamwork.

We are a team committed to clean, safe, timely and reliable work that exceeds expectations. Here, your ideas, contributions, and responsiveness matter.

When you join Advance Displays, you join a team that cares about you and your success. Together, we'll deliver an excellent experience for our customers.

The ADVANCE Way

• A Trade Partner You Can Trust
• Dedicated and Experienced Account Service Reps
• On-Time and Accurate Delivery
• No Order Minimums
• Largest Inventory
• Fastest Delivery
• Exceptional Customer Service

WHO YOU ARE

• You are an experienced operations leader with a proven ability to manage warehouse and distribution center performance.
• You naturally lead by example and build teams that are engaged, accountable, and committed to excellence.
• You enjoy developing people and helping others grow professionally.
• You thrive in a fast-paced environment where priorities shift and customer satisfaction is the highest priority.
• You are highly organized and use data to make informed operational decisions.
• You are a proactive problem solver who identifies opportunities for improvement rather than waiting for problems to arise.
• You communicate effectively with employees, customers, vendors, and leadership.
• You embrace accountability and consistently follow through on commitments.
• You believe a clean, organized, and safe warehouse is essential to operational success.

QUALIFICATIONS

Must Haves

• 5+ years of warehouse, distribution, or logistics leadership experience.
• 3+ years leading supervisors and hourly warehouse employees.
• Strong understanding of warehouse operations, inventory control, shipping, receiving, and logistics.
• Experience managing operational KPIs and continuous improvement initiatives.
• Experience with Warehouse Management Systems (WMS) and Microsoft Office.
• Strong leadership, communication, coaching, and organizational skills.
• Ability to work in a warehouse environment and occasionally lift up to 50 pounds.

Preferred

• Bachelor's degree in Supply Chain, Business, Operations Management, or related field.
• Lean Manufacturing, Lean Six Sigma, or Continuous Improvement experience.
• Experience in retail fixtures, building materials, industrial distribution, or a related industry.
• Forklift certification and familiarity with powered industrial equipment.

You live our values, which are:

People First

We're more interested in building people than profit. Your contributions are visible-your time here matters-let's advance together.

• This is a place to build people-not just orders.
• We invest in people who invest in their work.
• Our facilities and operations are clean, organized, and intentionally designed to improve your life/work harmony.

Commitment to Excellence

Our products and actions reflect our commitment to quality, accuracy, and reliability.

• Excellence isn't optional-it's who we are.
• Cleaning is a practice, not a project.
• Service should be equal to the quality of the product.
• Here, your attention to detail is our competitive advantage.
• Whether it's a team member or a customer, we're responsive, responsible, and ready to help.

Teamwork & Accountability

We own our actions, support one another, and hold each other to the highest standards. It's how we win.

• No one builds anything great alone. We succeed when we support each other.
• Teamwork divides the work and multiplies our success.
• We do what we say and take responsibility every step of the way.
• Expect excellence from yourself and your team members. Don't settle.

Innovative Solutions

Good ideas can come from anyone, at any level. Identify opportunities to improve and seek solutions.

• Make it easy. For our team members. For our customers.
• Got an idea to solve a problem or improve a process? Share it.
• Stay humble and curious to constantly improve.