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Senior Card Operations Jobs in Tennessee (NOW HIRING)

Fifth Third

Sr. Mortgage Loan Originator

Nashville, TN · On-site

... files to operations to the fullest. * Collect appropriate documentation from applicant(s) and ... score-card performance. * Consistently demonstrates advanced proficiency and adoption of Total ...

Transcard Payments LLC

Senior Software Engineer

Nashville, TN · On-site

$118K - $156K/yr

Streamline financial operations with digital payments, monitor real-time activity, reduce fraud ... Knowledge of payment processing, including ACH, card, and account-to-account payment flows. • ...

WMH

Senior Field Service Technician/Mechanic

Knoxville, TN

$23.75 - $32.50/hr

... their operations running smoothly. Key Responsibilities Your Impact: * Master of Machinery ... Company service van and fuel card Stay connected with a Cell Phone Allowance. Retirement plan ...

ResultStack

Sr. Data Scientist

Knoxville, TN · On-site

... across operations, engineering, and leadership. Responsibilities : • Route optimization and ... Qualifications : Required : • Must be a US Citizen or Hold a Green Card • Dashboard & BI ...

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Senior Card Operations information

What are the key skills and qualifications needed to thrive as a senior card operations professional, and why are they important?

To thrive as a Senior Card Operations professional, you need in-depth knowledge of payment processing, card scheme regulations, and risk management, typically supported by a degree in finance, business, or a related field. Familiarity with core banking systems, card management software, and compliance platforms like Visa, Mastercard, or PCI DSS certification is often required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for managing complex operations and cross-functional teams. These abilities ensure secure, efficient, and compliant card operations, which are vital for customer trust and organizational reputation.

What is the difference between Senior Card Operations vs Card Processing Specialist?

AspectSenior Card OperationsCard Processing Specialist
CredentialsRelevant certifications (e.g., CCSP, CTP), experience in card servicesBasic industry certifications, technical knowledge of processing systems
Work EnvironmentTeam leadership, cross-department collaboration, strategic planningOperational tasks, system management, transaction processing
Employer & Industry UsageFinancial institutions, card issuers, payment processorsPayment processing companies, banks, card networks

Senior Card Operations roles focus on overseeing card services, managing teams, and strategic planning, while Card Processing Specialists handle day-to-day transaction processing and system management. The senior role involves leadership and broader responsibilities, whereas the specialist role is more technical and operational.

What is a senior card operations?

Senior Card Operations professionals oversee and manage the processes related to card products such as credit, debit, and prepaid cards within a bank or financial institution. Their responsibilities typically include supervising card issuance, transaction management, fraud detection, compliance with regulations, and supporting customer service teams. They also work to improve operational efficiency, coordinate with vendors, and ensure the integrity and security of all card transactions. Senior Card Operations staff often lead a team and interact with other departments to resolve complex issues and implement new card-related initiatives.

What are some common challenges faced by senior card operations professionals, and how can they be addressed?

Senior Card Operations professionals often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and swiftly resolving cardholder issues. Staying up to date with evolving industry regulations and implementing robust fraud prevention measures are key to success. Collaboration with IT, compliance, and customer service teams is essential for streamlining processes and maintaining operational efficiency. By leveraging automation tools and fostering continuous training, professionals in this role can effectively manage these challenges while supporting team growth and operational excellence.
What are popular job titles related to Senior Card Operations jobs in Tennessee? For Senior Card Operations jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Senior Card Operations jobs in Tennessee look for? The top searched job categories for Senior Card Operations jobs in Tennessee are:
What cities in Tennessee are hiring for Senior Card Operations jobs? Cities in Tennessee with the most Senior Card Operations job openings:
Senior Card Operations jobs near you

Sr. Mortgage Loan Originator

Fifth Third

Nashville, TN • On-site

Full-time

Re-posted 21 days ago

Job description

Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Performs a wide range of duties relating to the origination of residential 1st mortgage loans. Meets standards and objectives defined by management for mortgage loan sales and One Bank partnership objectives. Assumes overall responsibility for the residential
mortgage loan from application to closing. Works in conjunction with sales leadership to develop assigned Mortgage Loan Consultant while educating said Mortgage Loan Consultant on all aspects of the mortgage loan business. (Senior MLO must be aligned with Mortgage Loan Consultant to have Senior designation.).

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing,

managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop sustainable and consistent referral relationships (realtors, builders, professional and personal contacts).

  • Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines. Completes all required training on time.

  • Works with senior leadership to develop coach and train assigned Mortgage Loan Advisor on behaviors and activities required to development and sustain internal and external referral sources.

  • Works with senior leadership to educate Mortgage Loan Advisor on all aspects and components of the mortgage loan originator position.

  • This would include, but not limited to, agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures.

  • Work with senior leadership to help Mortgage Loan Advisor master skillset required to facilitate the loan from origination through closing.

  • Follow defined protocol for escalation exceptions.

  • Take applications by completing URLA on laptop.

  • Utilize available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations to the fullest.

  • Collect appropriate documentation from applicant(s) and deliver loan package in the time frames set by management.

  • Manage pipeline for all originated loans through closing and complete required management reports.

  • Communicate with branches and/or applicants of providing timely updates and status reports.

  • Maintain high levels of customer service while managing each applicant's and Fifth Third expectations.

  • Attend and participate in all Mortgage and Consumer Lending sales meetings, calls and training as required by management.

  • Collect application fees on loan applications per policy.

  • Participate in One Bank making appropriate referrals to other lines of business.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

  • High school diploma or equivalent mandatory. Four-year college degree preferred.

  • 3-5 years of origination experience at Fifth Third, or similar institution preferred.

  • Top 25% in closed loan production or units in the prior calendar year preferred in addition to a proven track record of exceptional performance such as top tier score-card performance.

  • Consistently demonstrates advanced proficiency and adoption of Total Expert and other origination/lead generation systems.

  • Knowledge of conventional and/or government lending guidelines.

  • Knowledge of residential mortgage processing, underwriting, and closing procedures.

  • Knowledge of federal lending regulations governing real estate lending.

  • Demonstrated organizational skills.

  • Strong written and verbal communications skills.

  • Demonstrated teamwork and customer service skills with a passion for helping to develop and train entry level talent

  • Proven computer skills.

  • Basic sales technique skills.

  • Strong desire to excel in a competitive environment.

  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System

  • (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Sr. Mortgage Loan Originator

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Nashville, Tennessee 37208

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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