Job Summary:
Adobe is a company that empowers everyone to create through innovative platforms and tools. They are seeking a Senior AI Agent Engineer to design, build, and maintain intelligent agents that drive automation and business impact across the enterprise.
Responsibilities:
• Build and fine-tune specialized AI agents for targeted customer experience use cases such as discovery, support, and lead qualification
• Implement prompt engineering strategies, memory handling, resource management and tool-calling integrations
• Adopt agent-to-agent communication protocols and handoff mechanisms to enable cooperative task execution and delegation
• Build orchestrated workflows across agents using frameworks like LangChain, AutoGen, or Semantic Kernel
• Create reusable agent templates and modular components to accelerate deployment across business units
• Build plug-and-play configurations for domain-specific requirements
• Track and improve conversation quality, task success rate, user satisfaction, and performance metrics
• Automate monitoring of agent behavior using observability tools (e.g., Arize, LangSmith, custom dashboards)
• Implement learning workflows, including human-in-the-loop feedback and automatic retraining
• Refine prompts and model behavior through structured experimentation and feedback loops
• Handle knowledge base updates, drift detection, performance degradation, and integration of new business logic
• Ensure agents stay aligned with evolving enterprise data sources and compliance requirements
• Manage agent versioning, testing pipelines (unit, regression, UX), and controlled rollout processes
• Collaborate with DevOps, QA, and infrastructure teams to ensure scalable deployments
Qualifications:
Required:
• 3–5+ years of experience in AI/ML engineering, NLP systems, or backend development
• Strong proficiency with LLM frameworks (e.g., OpenAI APIs, LangChain, RAG pipelines)
• Experience building conversational agents or workflow bots in production environments
• Familiarity with cloud platforms (AWS/GCP/Azure), REST APIs, Python, and containerization (Docker, K8s)
• Comfort with prompt design, vector databases, and memory handling strategies
Preferred:
• Experience with multi-agent frameworks or agent orchestration systems
• Familiarity with observability tools, data labeling workflows, or synthetic data generation
• Background in conversational design or dialogue management systems
• Degree in Computer Science, Data Science, Engineering, or a related field
Company:
Adobe is a software company that provides its users with digital marketing and media solutions. Founded in 1982, the company is headquartered in San Jose, USA, with a team of 10001+ employees. The company is currently Late Stage.