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Security Operations Center Operator Jobs (NOW HIRING)

Twilio

Global Security Operations Center Operator

$18.50 - $22.75/hr

See yourself at Twilio Join the team as Twilio's next Operator, Global Security Operations Center (GSOC). About the job This position is needed to maintain a broad situational awareness over internal ...

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How much do security operations center operator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for security operations center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What does a Security Operations Center (SOC) Operator do?

A Security Operations Center (SOC) Operator is responsible for monitoring an organization's IT infrastructure for security threats and incidents. They use specialized tools to detect, analyze, and respond to cybersecurity threats in real-time. SOC Operators also maintain security systems, document incidents, and collaborate with other IT and security staff to protect sensitive data. Their role is crucial in preventing, identifying, and mitigating cyberattacks to ensure the organization's information remains secure.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center (SOC) Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What Does a Security Operations Center Operator Do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator, and why are they important?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.
Security Operations Center Operator

Security Operations Center Operator

Allied Universal

Fort Worth, TX • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,519 frontline employees who took The Breakroom Quiz

69th of 108 rated security

Job description

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Specialist in Fort Worth, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a dynamic retail and entertainment location where you will monitor assigned areas, conduct routine patrols, remain visible to help reduce security-related incidents, and deliver outstanding customer service and communication. In this role, you will support a welcoming environment while working with a team that values agility, reliability, innovation, care, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $26.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do:

  • Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner.
  • Conduct regular and random patrols around the business and perimeter, as working environments and conditions may vary by location.

Minimum Requirements:

  • Have at least 2 years of security-related experience.
  • Being comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1633075Employment Type: FULL_TIME

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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