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Security Operations Center Operator Jobs (NOW HIRING)

Vallarta Supermarkets

SOC Operator A/P & Sec

Santa Clarita, CA · On-site

$18.25 - $22.50/hr

Security Operations Center Operator | Asset Protection & Security Classification: Non-exempt Reports To: Security Operations Center & Data Analytics Manager | Asset Protection & Security Position ...

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How much do security operations center operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for security operations center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.

Security Operations Center Operator II

Bothell, WA • On-site

Constellis
Investigation and Physical Security Services • 10K+ employees
Learn more about Constellisexternal

$42.92/hr

Full-time

Re-posted yesterday

Key responsibilities

  • Monitor cameras, access control, and alarm systems to observe activity and identify potential security threats.

  • Assist the Supervisor with incident reporting, SOP development, and enforcement of security procedures.

  • Coordinate or dispatch security personnel and response teams based on observed activity and identified risks.

Constellis rating

7.3

Company rating: 7.3 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

33rd of 119 rated security

Job description

POSITION SUMMARY
The Operator (Level 2) is a Video Surveillance Systems (VSS), alarm monitoring, and dispatch professional. The Operator (Level 2) will serve as a senior Operator in the SOC and assist the Supervisor with systems administration, system training, incident reporting, development of SOPs, enforcement, and updates. The Operator (Level 2) will monitor several screens observing cameras, monitor access control, gather information, analyze data, and provide input to their Supervisor regarding their observations. The Operator (Level 2) must be able to observe and recognize patterns of activity and coordinate or dispatch appropriate security monitoring measures and response teams.
COMPENSATION
$42.92/hr
RESPONSIBILITIES
  • Work rotating shifts to ensure 24/7 coverage for the SOC.
  • Serve as the senior Operator during the assigned shift.
  • Train newly-hired Operators.
  • Ensure rapid dispatch of security personnel to ensure quick reaction, disruption, and resolution of security incidents.
  • Serve as an administrator for VSS and alarm monitoring/access control software in coordination with other SOC personnel.
  • Assist the Supervisor with the consolidation, production, and review of incident reporting products for delivery to higher-level supervisors and Client leadership.
  • Draft, develop, and update SOC SOPs, processes and systems to ensure vigilant and comprehensive video monitoring, incident detection, and incident management.
  • Assist the Supervisor with the enforcement of SOPs and automated systems to allow other Operators to provide proper oversight and guidance to security personnel during security events.
  • Communicate verbally or in writing in a clear and concise manner while in stressful situation.
  • Produce suspicious/criminal activity and incident reporting products for delivery to higher-level supervisors and Client leadership.
  • Draft and disseminate Be on the Look Out (BOLO) flyers for individuals who have acted against Clients with malicious intent or who pose a threat to Clients' properties and personnel.
  • Act as the subject matter expert and provide oversight on security-related technology systems, including, but not limited to, Video Surveillance Systems (VSS), Video Management Systems (VMS), Access Control Systems (ACS) and information management.
  • Provide assistance with access control, access card procedures, access control reports, Lenel reports and VSS investigations.
  • Observe and recognize patterns of activity and coordinate or dispatch appropriate security monitoring measures and response teams.
  • Monitor cameras and identify and predict suspicious/criminal activity.
  • Use multiple sources to identify and analyze potential risks, business opportunities and/or threats to Clients' corporate critical infrastructure: its employees, customers, reputation, assets and executives.
  • Assist Supervisors to develop and produce intelligence-driven support products that assess risk and analyze data/information to mitigate vulnerabilities to Clients' assets, operations, strategy, and brand reputation.
  • Utilize VSS, access control and alarm monitoring software and systems (Intellicene, CCURE, Lenel, Genetec, Physical Security Information Management System (PSIMS), MS Office applications, and visualization tools (to include building infographics)) on a daily basis.
  • Maintain a log of all rotating shifts' activities including notifications from security partners.
  • Deliver concise and effective information in order to inform and direct security responders and dispatch security elements to areas of concern.
  • Understand the operation of all communications and information technology hardware, software and firmware utilized to perform security monitoring functions, including radio transmissions and using notification platforms.
  • Take responsibility for all assigned tasks.
  • Maintain inventory of SOC supplies and submit requests to the Supervisor.
  • Other services and support as needed
  • Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures.
  • Must meet all physical and psychological standards as required by the contract.
  • Local travel or participation in shift work may be requested.

QUALIFICATIONS
  • Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements.
  • Must have a minimum of 2 years of experience working in a security environment or dispatch center.
  • Proficient written and oral communications skills in the English language
  • Effective writer, verbal communicator, and proficient with English composition.
  • Ability to communicate, verbally or in writing, in a clear and concise manner while in stressful situations
  • Experience using VSS and alarm monitoring software in coordination with a communications center or Security Operations Center is a plus
  • Proficiency in MS Office applications; experience with Microsoft SharePoint is a plus
  • Strong analytic, oral, and written presentation skills to include the ability to deliver communications centered on a target audience.
  • Proven ability to work with highly confidential/proprietary information.
  • Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.

PREFERRED QUALIFICATIONS
  • A Bachelor's Degree or equivalent experience in any relevant field (e.g., Security Studies, Law Enforcement, Intelligence, Political Science or International Affairs)
  • Trained in or familiar with Intelligence, Lenel or Genetec, Physical security information management systems (PSIMS), and Mass Notification systems
  • 3 or more years of radio transmission experience
  • 5 or more years of military, law enforcement, government or private security experience, with honorable discharge or separation

BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

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