ZipRecruiter

Log In

1

Security Operations Center Operator Jobs in New York

next page

Showing results 1-20

All JobsSecurity Operations Center Operator JobsSecurity Operations Center Operator Jobs in New York

Security Operations Center Operator information

See New York salary details

$8

$21

$31

How much do security operations center operator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for security operations center operator in New York is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.41 per hour, depending on experience, location, and employer.

What does a Security Operations Center (SOC) Operator do?

A Security Operations Center (SOC) Operator is responsible for monitoring an organization's IT infrastructure for security threats and incidents. They use specialized tools to detect, analyze, and respond to cybersecurity threats in real-time. SOC Operators also maintain security systems, document incidents, and collaborate with other IT and security staff to protect sensitive data. Their role is crucial in preventing, identifying, and mitigating cyberattacks to ensure the organization's information remains secure.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center (SOC) Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What Does a Security Operations Center Operator Do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator, and why are they important?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
More about Security Operations Center Operator jobs
What are popular job titles related to Security Operations Center Operator jobs in New York? For Security Operations Center Operator jobs in New York, the most frequently searched job titles are:
What job categories do people searching Security Operations Center Operator jobs in New York look for? The top searched job categories for Security Operations Center Operator jobs in New York are:
What cities in New York are hiring for Security Operations Center Operator jobs? Cities in New York with the most Security Operations Center Operator job openings:
What are popular job titles related to Security Operations Center Operator jobs in NY? For Security Operations Center Operator jobs in NY, the most frequently searched job titles are:
Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in New York as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,123 per year, or $21.7 per hour.

Security Operations Center Operator

MSG Entertainment Holdings, LLC

New York, NY

$19.75 - $24.25/hr

Other

Posted 20 days ago

Job description

About the role  

The Security Operations Center (SOC) Operator serves as the critical nerve center for Madison Square Garden's security ecosystem. The SOC provides real-time monitoring, threat identification, and incident coordination across Madison Square Garden, corporate headquarters at 2 Penn Plaza, and various other MSG venue operation centers. Operating within a fast-paced, high-profile entertainment and sports environment, the SOC Operator ensures the safety of thousands of guests, employees, artists, and athletes by leveraging advanced security technologies and proven communication protocols. 

This is an opportunity to join a world-class security team protecting iconic venues and supporting marquee events year-round. 

What will you do?  

  • Monitor and operate CCTV systems, video analytics, physical access control platforms, and alarm systems (including video alarms, door alarms, and duress alarms) across all supported venues and facilities. 
  • Conduct proactive social media and open-source intelligence (OSINT) monitoring to identify emerging threats, risks, or reputational concerns impacting the organization. 
  • Maintain continuous situational awareness of venue operations, local events, weather conditions, and external factors that may affect security posture. 
  • Play a key role in the organization's employee badge system, by verifying employee's status, issuing access badges and disabling badge access as needed. 
  • Provide real-time information and conduct timely video tracking as requested for persons of interest (POI) regarding security and safety related concerns. 
  • Respond to routine and emergency calls, dispatching security officers, Emergency Response Team (ERT) members, facilities personnel, police, fire, and EMS as required via telephone, radio, and organizational software platforms. 
  • Evaluate and triage incidents based on severity, escalating to security management and cross-functional business units as appropriate per established protocols. 
  • Support life safety incidents including medical emergencies, natural disasters, active threats, and facility evacuations. 
  • Communicate timely, accurate information to key stakeholders using established communication vehicles and best practices. 
  • Maintain comprehensive records of all communications, incidents, dispatch activities, and system alerts in accordance with departmental standards. 
  • Prepare incident summaries, shift reports, and after-action documentation as required. 
  • Operate and troubleshoot security technology platforms including CCTV, access control, visitor management, and alarm monitoring systems. 
  • Support the integration and operational testing of new security technologies as they are deployed across venues. 
  • Generate data metrics and reports to support security leadership decision-making. 
  • Take an active role in position-related projects, ranging from consulting to full ownership based on individual capability and development goals. 
  • Handle situations of a sensitive nature with discretion, maintain strict confidentiality and adherence to information security practices (personnel matters, legal request, investigations, public relations incidents, VIP movements, etc.). 
  • Serve as a reliable resource for employees, vendors, guests, and law enforcement, requiring general security assistance. 
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.  

What do you need to succeed? 

  • Up to 1 year of related experience
  • 1-2 years of experience in a security operations center, dispatch center, or similar real-time monitoring environment. 
  • Associate or bachelor's degree in Criminal Justice, Emergency Management, Security Management, or a related field. 
  • Working knowledge of CCTV, access control systems, and alarm monitoring technology, including basic troubleshooting. 
  • Proficiency in Microsoft Office Suite (reports, metrics, documentation). 
  • Strong verbal and written communication skills with the ability to remain calm and articulate under pressure. 
  • Critical thinking and problem-solving ability with a detail-oriented, multi-tasking approach in a fast-paced environment. 
  • Professional demeanor with strong customer service skills and the ability to interact across all levels of the organization. 

Special Requirements  

  • Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 
  • This is a fully on-site position. 

#LI- Onsite  

Apply