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Security Operations Center Operator Jobs in New York

NBA

Project Employee, GSOC Operator

Secaucus, NJ · On-site

$60K - $70K/yr

NBA Global Security Operations Center Operator The NBA Global Security Operations Center (GSOC), organizationally positioned within the NBA Security Department's Global Intelligence vertical, is ...

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Security Operations Center Operator information

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How much do security operations center operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for security operations center operator in New York is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.41 per hour, depending on experience, location, and employer.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in New York as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,123 per year, or $21.7 per hour.

Security HQ Command Center Operators

Security USA Inc

Manhattan, NY

$22 - $26/hr

Full-time

Re-posted 13 days ago

Job description

Security U.S.A. is looking to hire experienced Command Center Operators / Dispatchers for our Manhattan Operations Command Center. Potential candidates must be able to multi-task, have very good communication skills, be detail oriented, highly organized and can be a problem solver.

The Security Command Center Operators must be flexible with their working hours- Command shifts are as follows -

Mornings - 6am-2pm - Afternoons - 2pm-11pm - Overnights -11pm- 830am and Weekends 

The Command Center Candidates must be open to working a mixture of all shifts listed above.

Command Center Operators will be stationed at our electronic work station that will require monitoring live video feeds of our accounts, phone and email communication with Security USA staff and clients, communicating with city, state and federal authorities as needed and assisting guards in the field by answering their questions and trouble shooting incidents or issues they may be engaged in.

Command Center operates 24/7.


· Observe and inspect site locations via live video feed cameras.

· Provide training and problem-solving solutions to guards in the field.

· Respond to emergencies by providing directions and making notifications.

· Effectively handle guard call outs and schedule replacement guards.

· Work independently, at times, with little direct supervision

· Review electronic reports.

· Monitor the Security USA vehicle fleet via GPS positioning system.

· Monitor electronic patrols made by guards in the field.

· Send reports and communicate through email and various security applications

Payrate: $22 - $26/hr. 


· Excellent Computer Skills with experience in Microsoft Office, Word Excel and Power Point.

· At least 2 years of verifiable Command Center security experience or supervisory related experience.

· Professional demeanor and excellent interpersonal skills

· Ability to prioritize and multi-task in a fast-paced environment.

· Excellent oral and communication skills.


Apply