ZipRecruiter

Log In

1

Security Operations Center Operator Jobs in Illinois

Rivian

Specialist, Security Operations Center

Normal, IL · On-site

$30 - $34/hr

At Rivian, we are building the future of mobility, and our Security Operations Center is the nerve center protecting that mission. As a Specialist in our 24/7 global SOC, you won't just be watching ...

Crash Champions

Security Operations Analyst

Westmont, IL · On-site +1

$80K - $95K/yr

... operator (MSO) of high-quality collision repair service in the U.S. The company, which also ... S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and ...

Allied Universal

GSOC Operator

Moline, IL

$27.50/hr

As a Global Security Operations Center (GSOC) Operator, you will use open source material to find, research, and assess information that could indicate a potential concern to the client, its ...

next page

Showing results 1-20

All JobsSecurity Operations Center Operator JobsSecurity Operations Center Operator Jobs in Illinois

Security Operations Center Operator information

See Illinois salary details

$7

$19

$27

How much do security operations center operator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for security operations center operator in Illinois is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $20.72 per hour, depending on experience, location, and employer.

What does a Security Operations Center (SOC) Operator do?

A Security Operations Center (SOC) Operator is responsible for monitoring an organization's IT infrastructure for security threats and incidents. They use specialized tools to detect, analyze, and respond to cybersecurity threats in real-time. SOC Operators also maintain security systems, document incidents, and collaborate with other IT and security staff to protect sensitive data. Their role is crucial in preventing, identifying, and mitigating cyberattacks to ensure the organization's information remains secure.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center (SOC) Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What Does a Security Operations Center Operator Do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator, and why are they important?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
More about Security Operations Center Operator jobs
What are popular job titles related to Security Operations Center Operator jobs in Illinois? For Security Operations Center Operator jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Security Operations Center Operator jobs in Illinois look for? The top searched job categories for Security Operations Center Operator jobs in Illinois are:
What are popular job titles related to Security Operations Center Operator jobs in IL? For Security Operations Center Operator jobs in IL, the most frequently searched job titles are:
Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Illinois as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,967 per year, or $19.2 per hour.
Security Operations Center Operator-Public Safety Full Time Evenings

Security Operations Center Operator-Public Safety Full Time Evenings

Northwestern Memorial Healthcare

Palos Heights, IL • On-site

$24.29/hr

Full-time

Retirement

Posted 20 days ago

Northwestern Medicine rating

7.7

Company rating: 7.7 out of 10

Based on 386 frontline employees who took The Breakroom Quiz

160th of 890 rated healthcare providers

Job description

Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
Looking for applicants with previous police dispatch, security dispatch or 911 dispatcher experience.
The Security Operations Center (SOC) Operator I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The SOC Operator I has high visibility and is directly accountable for the effective and efficient flow of information from the SOC to the Security Services Officers, Security Supervisors, Security Coordinators and Operations Managers. The SOC is a 24/7 operation which provides the Security Services Department with a comprehensive monitoring approach to provide broad visibility of activity across the hospital(s), leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.
The SOC Operator I will play a critical role in ensuring the safety and security of our patients, facilities, visitors and staff members.
Responsibilities:
  • Receive and prioritize incoming calls, emails, and alerts related to security incidents and emergencies.
  • Dispatch security personnel to respond to incidents, alarms, and requests for assistance according to established procedures and protocols.
  • Monitor surveillance cameras, access control systems, and other physical security technologies to detect and assess security incidents in real-time.
  • Respond to security alarms, including intrusion alarms, fire alarms, and duress alarms, and initiate appropriate response procedures.
  • Maintain clear and effective communication with security personnel, supervisors, and other stakeholders to coordinate incident response activities.
  • Record all incidents, responses, and actions taken in a detailed and accurate manner using incident management system or computer aided dispatch.
  • Assist with the implementation and enforcement of security policies and procedures.
  • Provide clear and concise instructions to security personnel and guide them during critical situations.
  • Relay critical information and updates to appropriate stakeholders, including hospital leadership, in a timely manner.
  • Coordinate with internal and external emergency services, such as law enforcement, fire departments, and medical services, to facilitate a timely and effective response to emergencies.
  • Escalate high-priority incidents or emergencies to appropriate management or authorities as necessary.
  • Address and relay any security related hardware or software issues as needed. Continue to work with vendors or internal support to rectify any issues that arise.

This position is full-time, 72 hours per pay period, evening shift, 3:45 p.m. to 12:20 a.m. with alternating weekends and holidays.
Qualifications
Required:
  • High-school diploma or GED
  • Successful completion of IAHSS Basic exam within 90 days of hire.
  • Maintain IAHSS Basic certification
  • Current BLS through American Heart Association within 9 months of hire
  • Interpersonal and communication skills necessary to interact effectively with a variety of individuals including employees, medical staff, patients, visitors, law enforcement and other outside agencies
  • Attention to detail to accurately document incidents and maintain records.
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Writing skills necessary to complete reports and paperwork that meets departmental standards.
  • Physical ability to sit for extended periods and operate computer equipment.
  • Willingness to work in shifts, including nights, weekends, and holidays, as physical security operations require 24/7 monitoring.
  • Proficient in the use of Microsoft Office applications and the Internet.
  • Familiarity with physical security principles, procedures, and technologies, including surveillance cameras, access control, and alarm systems.
  • Strong problem-solving and decision-making skills to assess situations quickly and determine the appropriate course of action in a calm demeanor

Preferred:
  • Previous experience in a security dispatching role or similar position.
  • Associate/Bachelor's degree
  • Valid driver's license.
  • Valid Firearm Owner's Identification (FOID) card

Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Videos To Watch
https://www.youtube.com/watch?v=o3ziYLiFM_o

What Northwestern Medicine employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply