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Security Dispatch Supervisor Jobs (NOW HIRING)

dtlvgroup

Circa - Security - Dispatch

Las Vegas, NV

$16 - $21/hr

Dispatch DEPARTMENT: Security STATUS: Full-Time JOB SUMMARY: Responsible for providing outstanding ... Escalate emergency situations to Supervisor, assistant director and Director as needed ...

Player 15 Group

Security Dispatcher

Phoenix, AZ · On-site

$16.75 - $21.75/hr

Minimum of two (2) years of security dispatch experience preferred. * Minimum of three (3) years of customer service experience preferred. * Prior leadership or supervisory experience strongly ...

Delta Security Service

Security Dispatcher

Phoenix, AZ · On-site

Receive and prioritize emergency and non-emergency calls from customers, employees, supervisors ... Previous dispatch, security, customer service, or emergency communications experience preferred ...

Delta Security Services

Security Dispatcher

Phoenix, AZ · On-site

$18 - $19/hr

... supervisors, and the public • Gather and accurately document information received by telephone ... • Dispatch appropriate personnel and resources to incidents or service requests, including ...

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Security Dispatch Supervisor information

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$30K

$62.9K

$103.5K

How much do security dispatch supervisor jobs pay per year?

As of Jul 22, 2026, the average yearly pay for security dispatch supervisor in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What does a Security Dispatch Supervisor do?

A Security Dispatch Supervisor oversees the operations of a security dispatch center, ensuring that security personnel are effectively assigned and coordinated in response to incidents or routine patrols. They manage dispatchers, monitor communication systems, and maintain clear records of all security activities. Additionally, they are responsible for training staff, handling emergency situations, and ensuring compliance with company policies and safety regulations. Their role is crucial for maintaining order and safety within the premises they protect.

What are the key skills and qualifications needed to thrive as a Security Dispatch Supervisor, and why are they important?

A Security Dispatch Supervisor should have a solid background in security operations, supervisory experience, and a high school diploma or equivalent, with additional training or certifications in security management preferred. Familiarity with dispatch software, radio communication systems, and incident reporting tools is typically required. Strong leadership, decision-making abilities, and effective communication skills help ensure efficient coordination and response to incidents. These competencies are crucial for maintaining safety, managing teams, and ensuring prompt, organized responses to security situations.

What are some common challenges faced by Security Dispatch Supervisors, and how can they be addressed?

Security Dispatch Supervisors often face challenges such as managing high-pressure situations, ensuring effective communication between field officers and dispatchers, and coordinating quick responses to multiple incidents simultaneously. To address these challenges, supervisors should prioritize clear protocols, ongoing staff training, and the use of robust communication technologies. Building strong relationships within the team and fostering a culture of accountability also help maintain operational efficiency and morale.

What is the difference between Security Dispatch Supervisor vs Security Officer?

AspectSecurity Dispatch SupervisorSecurity Officer
CertificationsCPR, First Aid, Security Guard LicenseSecurity Guard License
Work EnvironmentDispatch centers, control rooms, security operationsOn-site patrols, access points, client sites
Employer & Industry UsageSecurity firms, corporate security, event securityRetail, commercial, industrial sites

The Security Dispatch Supervisor oversees security operations, manages dispatch personnel, and coordinates responses, while Security Officers are responsible for patrolling, monitoring, and maintaining site security. Both roles require similar certifications, but their responsibilities and work environments differ significantly.

More about Security Dispatch Supervisor jobs
What job categories do people searching Security Dispatch Supervisor jobs look for? The top searched job categories for Security Dispatch Supervisor jobs are:
Security Dispatch Supervisor jobs near you
Infographic showing various Security Dispatch Supervisor job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Security Dispatch Officer

Ko-Kwel Casino Resort Medford

Medford, OR • On-site

$16.25 - $19.25/hr

Full-time

Medical, Retirement

Posted 27 days ago

Job description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.
Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.
Why this job matters
The primary function of this position is to promote a safe and secure environment for Ko-Kwel Casino Resort, its guests, and employees. This position also observes and ensures that overall operations of the Security Dispatch Office conform to casino policies and procedures. This person must be able to facilitate appropriate time management skills to manage the Dispatch Office and provide information to all guests and answer all questions that arise.
What you bring to the table
  • Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
  • Ensure compliance of casino policy and report policy infractions to immediate supervisors.
  • Provide escorts for large sums of money and chips in the casino to ensure the security of transfer.
  • Maintains a working knowledge of those guests and/or employees who have been banned from re-entering the property, and advises appropriate individuals and departments when observing trespassers on property.
  • Accepts identification from all persons who appear to be under the age of twenty-one, to ensure compliance with applicable gaming regulations.
  • Observe and report any suspicious activity or drug use to supervisors.
  • Observe and use proper chain of command.
  • Facilitate the appropriate response to medical emergencies and activate the Emergency Medical Services when required.
  • Operate and maintain constant communication with Security Officers via radio and telephone communication.
  • Maintain daily activity reports and head counts.
  • Perform dispatch duties and may coordinate solutions or provide guidance to guests and employees during drills or emergency situations.
  • Operate and answer the multi-line telephone system and speak to various guests and casino vendors and business contacts, and forward telephone calls when needed.
  • Communicate with various City, County, State, and Tribal Law Enforcement Agencies and facilitate the relaying of necessary information on situations that may arise on casino property per policies and procedures of the Security Department.
  • Operates company vehicles as directed.
  • Generate necessary written reports regarding security related incidents involving guests, employees and/or the facility.
  • Operate security surveillance system.
  • Be able to complete a variety of tasks to include communication on the radio, on the telephone, in person, and complete tasks on computers all at the same time, and in a satisfactory manner.
  • Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)
Must-haves, nice-to-haves, and maybe some bonus points
  • High School Diploma or GED required.
  • Must be 21 years of age or older.
  • Must have a current valid Oregon Driver's License.
  • Candidates with one year of previous public safety, casino security, military or other related experience preferred.
  • Candidates with a background in customer service or previous experience in the hospitality industry desired.
  • The ability to speak effectively and persuasively to a diverse customer and employee base and follow verbal instructions.
  • Strong written communication and observation skills with the ability to write reports and correspondence.
  • The ability to read and comprehend documents such as safety rules, policies and procedures and instructions.
  • Must maintain OLCC certification.
  • Must maintain CPR and First Aid certification.
  • Computer skills must include Microsoft Word, Office, and Windows applications and also ability to learn I-Trak database.
  • Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.
  • Ability to travel as needed to support other locations.
Physical stuff to know
We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. Ability to work weekends, holidays and evening hours as business demands. While performing duties of this position, employee is required to sit occasionally, stand for extended periods, walk frequently, lift 40 pounds, and use hands to; finger, handle, or feel objects, tools, or controls with periods of occasional repetitive motion. Ability to manage stress appropriately, make decisions under pressure, manage anger, fear, hostility and violence of others appropriately. The casino work environment may expose you to second hand smoke on a regular basis. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.
Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

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