ZipRecruiter

Log In

1

Security Console Operator Jobs (NOW HIRING)

Bank OZK

Security Console Operator

Little Rock, AR

$14.25 - $17.75/hr

Job Purpose & Scope Monitors security, communications, and life/safety systems while working in the Bank's Security Support Center (SSC) or Security Desks. Essential Job Functions * Monitors and ...

Bank OZK

Security Console Operator

Little Rock, AR · On-site

$14.25 - $17.75/hr

Job Purpose & Scope Monitors security, communications, and life/safety systems while working in the Bank's Security Support Center (SSC) or Security Desks. Essential Job Functions * Monitors and ...

TidalHealth

Console Operator

Salisbury, MD · On-site

$17.09 - $23.08/hr

Console Operator Position Summary The Console Operator provides 24 hour/7 day routine and emergency ... Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical ...

TidalHealth

Console Operator

Salisbury, MD · On-site

$17.09 - $23.08/hr

Console Operator Position Summary The Console Operator provides 24 hour/7 day routine and emergency ... Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical ...

TidalHealth

Console Operator

Salisbury, MD · On-site

$17.09 - $23.08/hr

Console Operator Position Summary The Console Operator provides 24 hour/7 day routine and emergency ... Life & Security : Employer-paid Life and additional voluntary benefits such as Accident, Critical ...

TidalHealth

Console Operator

Salisbury, MD · On-site

$17.09 - $23.08/hr

Console Operator Position Summary The Console Operator provides 24 hour/7 day routine and emergency ... Life & Security : Employer-paid Life and additional voluntary benefits such as Accident, Critical ...

Securitas Services

Console Operator - Flex

Arlington, VA · On-site

$29/hr

Console Operator * Security Positions are Full Time * Must have excellent Customer Service skills * Security positions require you pass our drug screen and background check * Must be able to meet and ...

next page

Showing results 1-20

People also search for

All JobsSecurity Console Operator Jobs

Security Console Operator information

See salary details

$11

$19

$28

How much do security console operator jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for security console operator in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are Security Console Operators?

Security Console Operators are professionals responsible for monitoring security systems such as surveillance cameras, alarms, and access control systems from a central control room. They observe security feeds, respond to incidents or alarms, communicate with on-site security personnel, and document events to ensure the safety and security of a facility. Their role is crucial in preventing unauthorized access, managing emergencies, and coordinating responses to potential security threats.

What is the difference between Security Console Operator vs Security Guard?

AspectSecurity Console OperatorSecurity Guard
CredentialsBasic security training, possibly certifications in monitoring or alarm systemsSecurity guard license or certification, depending on state
Work EnvironmentControl rooms, monitoring centers, indoor environmentsPatrols, entrances, outdoor or indoor premises
Employer & IndustrySecurity companies, corporate facilities, hospitalsRetail stores, malls, industrial sites, public events
Primary DutiesMonitoring security systems, controlling access, responding to alarmsPatrolling premises, observing, deterring unauthorized activity

While both roles focus on security, Security Console Operators primarily monitor security systems and control access from a centralized location, whereas Security Guards actively patrol and observe physical premises. The roles often overlap in security credentials and industry usage, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Security Console Operator, and why are they important?

To thrive as a Security Console Operator, you need strong situational awareness, attention to detail, and a solid understanding of security protocols, often backed by a high school diploma or security certification. Familiarity with surveillance systems, alarm monitoring software, and access control systems is typically required. Excellent communication, calmness under pressure, and decision-making skills help operators efficiently manage incidents and coordinate with security teams. These skills are vital to ensure the safety and security of people and property by enabling rapid, accurate responses to potential threats.

What are some common challenges Security Console Operators face during their shifts, and how can they effectively address them?

Security Console Operators often encounter challenges such as managing multiple surveillance feeds simultaneously, responding quickly to alarms, and maintaining clear communication with on-site personnel. Situational awareness and the ability to prioritize incidents are crucial. To effectively address these challenges, operators should stay organized, use checklists, and participate regularly in training sessions to stay updated on protocols. Proactive communication with the security team ensures timely response and helps prevent escalation of incidents.
More about Security Console Operator jobs
What cities are hiring for Security Console Operator jobs? Cities with the most Security Console Operator job openings:
What states have the most Security Console Operator jobs? States with the most job openings for Security Console Operator jobs include:
What job categories do people searching Security Console Operator jobs look for? The top searched job categories for Security Console Operator jobs are:
Security Console Operator jobs near you
Infographic showing various Security Console Operator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,204 per year, or $19.8 per hour.
Security Console Operator

Security Console Operator

Bank OZK

Little Rock, AR

$14.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Bank OZK rating

7.9

Company rating: 7.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

61st of 141 rated banks

Job description

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.


Job Purpose & Scope

Monitors security, communications, and life/safety systems while working in the Bank’s Security Support Center (SSC) or Security Desks. 


Essential Job Functions

  1. Monitors and responds to emergencies, system and alarm events, and documents both routine and unusual events occurring on or near Bank facilities.

  2. Monitors security, communications, and life safety systems via the appropriate monitoring tools/systems.

  3. Monitors and controls physical access entry points and provides appropriate access to employees, visitors, and vendors.

  4. Answers telephone queue calls and directs inquiries appropriately, and accurately documents and conveys messages to recipients in a timely manner.

  5. Responds to system events, alarm events, and emergencies in a timely, effective, and professional manner.

  6. Creates security systems support tickets for system maintenance/service issues.

  7. Receives, documents, scans, sorts, notifies, and validates receipt of incoming courier shipments. 

  8. Maintains good punctuality and attendance to work.

  9. Follows Bank policy, procedures, and guidelines.

  10. Performs other duties as assigned to accomplish departmental goals.


Knowledge, Skills & Abilities

  1. Knowledge of alarm monitoring, card access management, and digital video systems.

  2. Ability to handle multiple, simultaneous, incoming calls and incident while handling each inquiry in a professional manner.

  3. Ability to accurately document and communicate information effectively verbally and in writing.

  4. Ability to maintain attention to detail.

  5. Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

  6. Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.

  7. Ability to work extended hours to accomplish work goals.

  8. Ability to demonstrate initiative to accomplish work objectives.

  9. Ability to work without close supervision.

  10. Ability to work effectively in a team environment.

  11. Ability to maintain confidentiality.

  12. Skill in using computer and Microsoft Office, including Word, PowerPoint, Outlook, and Excel.


Basic Qualifications

  1. High school diploma or equivalent, required.

  2. 1+ year of work experience in security, military, law enforcement, alarm monitoring, or call center, preferred.


Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

#LI-RV1

#HP


EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Qualifications:

  1. High school diploma or equivalent, required.

  2. 1+ year of work experience in security, military, law enforcement, alarm monitoring, or call center, preferred.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Bank OZK employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply