ZipRecruiter

Log In

1

Security Console Operator Jobs (NOW HIRING)

Progressive

Security Officer

Saint Petersburg, FL

$21.44 - $26.83/hr

High school diploma/GED equivalent or higher and a minimum three years of security supervisory experience, security console operator related experience, or Military/Law Enforcement experience ...

next page

Showing results 1-20

People also search for

All JobsSecurity Console Operator Jobs

Security Console Operator information

See salary details

$11

$19

$28

How much do security console operator jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for security console operator in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are Security Console Operators?

Security Console Operators are professionals responsible for monitoring security systems such as surveillance cameras, alarms, and access control systems from a central control room. They observe security feeds, respond to incidents or alarms, communicate with on-site security personnel, and document events to ensure the safety and security of a facility. Their role is crucial in preventing unauthorized access, managing emergencies, and coordinating responses to potential security threats.

What is the difference between Security Console Operator vs Security Guard?

AspectSecurity Console OperatorSecurity Guard
CredentialsBasic security training, possibly certifications in monitoring or alarm systemsSecurity guard license or certification, depending on state
Work EnvironmentControl rooms, monitoring centers, indoor environmentsPatrols, entrances, outdoor or indoor premises
Employer & IndustrySecurity companies, corporate facilities, hospitalsRetail stores, malls, industrial sites, public events
Primary DutiesMonitoring security systems, controlling access, responding to alarmsPatrolling premises, observing, deterring unauthorized activity

While both roles focus on security, Security Console Operators primarily monitor security systems and control access from a centralized location, whereas Security Guards actively patrol and observe physical premises. The roles often overlap in security credentials and industry usage, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Security Console Operator, and why are they important?

To thrive as a Security Console Operator, you need strong situational awareness, attention to detail, and a solid understanding of security protocols, often backed by a high school diploma or security certification. Familiarity with surveillance systems, alarm monitoring software, and access control systems is typically required. Excellent communication, calmness under pressure, and decision-making skills help operators efficiently manage incidents and coordinate with security teams. These skills are vital to ensure the safety and security of people and property by enabling rapid, accurate responses to potential threats.

What are some common challenges Security Console Operators face during their shifts, and how can they effectively address them?

Security Console Operators often encounter challenges such as managing multiple surveillance feeds simultaneously, responding quickly to alarms, and maintaining clear communication with on-site personnel. Situational awareness and the ability to prioritize incidents are crucial. To effectively address these challenges, operators should stay organized, use checklists, and participate regularly in training sessions to stay updated on protocols. Proactive communication with the security team ensures timely response and helps prevent escalation of incidents.
More about Security Console Operator jobs
What cities are hiring for Security Console Operator jobs? Cities with the most Security Console Operator job openings:
What states have the most Security Console Operator jobs? States with the most job openings for Security Console Operator jobs include:
What job categories do people searching Security Console Operator jobs look for? The top searched job categories for Security Console Operator jobs are:
Security Console Operator jobs near you
Infographic showing various Security Console Operator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,204 per year, or $19.8 per hour.
Security Officer

Security Officer

Progressive

Saint Petersburg, FL

$21.44 - $26.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 579 frontline employees who took The Breakroom Quiz

62nd of 260 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
 
As a security officer, you’ll maintain a safe and secure environment by monitoring the premises, controlling access, and responding to incidents professionally and promptly. In this role, you’ll actively oversee CCTV systems, access control, and complete detailed incident reports when necessary. You’ll support the safety and protection of Progressive employees, customers, and property through proactive observation, routine patrols, and effective incident response, and you may be required to coordinate with law enforcement and emergency services when situations demand it.
 
This position will require you to report to our St. Petersburg, Florida office.
 
Schedule
  • Monday- Friday, 7:00 AM- 3:00 PM ET
  • Must be flexible to work other shifts in support of the 24x7 work environment, including holidays and weekends, and the ability to work overtime, if necessary.
Must-have qualifications
  • High school diploma/GED equivalent or higher and a minimum three years of security supervisory experience, security console operator related experience, or Military/Law Enforcement experience
Preferred skills
  • Understanding of all physical security systems, such as Access Control, CCTV, and Incident Reporting Programs.
  • Strong customer service skills while interacting with employees, visitors, or customers.
  • Ability to effectively multitask, moving back and forth between multiple incidents.
  • Maintain professional demeanor and productivity during stressful work situations.
  • Basic knowledge of alarms and security equipment.
Compensation
  • $21.44 - $26.83/hour
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits 
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations 
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. 
 
Equal Opportunity Employer
 
Sponsorship for work authorization for foreign national candidates is not available for this position.
 
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/  

What Progressive Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply