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$11

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How much do security console operator jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for security console operator in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is the highest paid security job?

The highest paid security jobs typically include security directors, chief security officers, and cybersecurity executives, with salaries often exceeding six figures. These roles require extensive experience, leadership skills, and often certifications such as CISSP or CISM, and they oversee security strategies across organizations or industries.

What is a security console operator?

A security console operator monitors security systems and surveillance equipment from a central control room to ensure safety and security. They typically use tools like CCTV cameras, alarm systems, and access control panels, and may work in shifts to provide 24/7 coverage. Strong attention to detail and communication skills are essential for this role.

What does a console operator do?

A security console operator monitors security systems, such as cameras, alarms, and access controls, to ensure safety and security. They observe live feeds, respond to incidents, and document events, often working in a control room environment and requiring attention to detail and communication skills.

How much do CCTV operators get paid?

CCTV operators, including security console operators, typically earn an average hourly wage of around $12 to $20, depending on experience, location, and employer. Entry-level positions may pay closer to the lower end, while experienced operators with specialized skills or certifications can earn higher wages. Salaries often increase with additional responsibilities or advanced security training.

What are Security Console Operators?

Security Console Operators are professionals responsible for monitoring security systems such as surveillance cameras, alarms, and access control systems from a central control room. They observe security feeds, respond to incidents or alarms, communicate with on-site security personnel, and document events to ensure the safety and security of a facility. Their role is crucial in preventing unauthorized access, managing emergencies, and coordinating responses to potential security threats.

What is the difference between Security Console Operator vs Security Guard?

AspectSecurity Console OperatorSecurity Guard
CredentialsBasic security training, possibly certifications in monitoring or alarm systemsSecurity guard license or certification, depending on state
Work EnvironmentControl rooms, monitoring centers, indoor environmentsPatrols, entrances, outdoor or indoor premises
Employer & IndustrySecurity companies, corporate facilities, hospitalsRetail stores, malls, industrial sites, public events
Primary DutiesMonitoring security systems, controlling access, responding to alarmsPatrolling premises, observing, deterring unauthorized activity

While both roles focus on security, Security Console Operators primarily monitor security systems and control access from a centralized location, whereas Security Guards actively patrol and observe physical premises. The roles often overlap in security credentials and industry usage, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Security Console Operator, and why are they important?

To thrive as a Security Console Operator, you need strong situational awareness, attention to detail, and a solid understanding of security protocols, often backed by a high school diploma or security certification. Familiarity with surveillance systems, alarm monitoring software, and access control systems is typically required. Excellent communication, calmness under pressure, and decision-making skills help operators efficiently manage incidents and coordinate with security teams. These skills are vital to ensure the safety and security of people and property by enabling rapid, accurate responses to potential threats.

What are some common challenges Security Console Operators face during their shifts, and how can they effectively address them?

Security Console Operators often encounter challenges such as managing multiple surveillance feeds simultaneously, responding quickly to alarms, and maintaining clear communication with on-site personnel. Situational awareness and the ability to prioritize incidents are crucial. To effectively address these challenges, operators should stay organized, use checklists, and participate regularly in training sessions to stay updated on protocols. Proactive communication with the security team ensures timely response and helps prevent escalation of incidents.
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Security Console Operator jobs near you
Infographic showing various Security Console Operator job openings in the United States as of July 2026, with employment types broken down into 4% Internship, 70% Full Time, 22% Part Time, 2% Contract, 1% Nights, and 1% Summer. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,204 per year, or $19.8 per hour.
Security Officer Patrol Console Operator

Security Officer Patrol Console Operator

Allied Universal

Canton, MA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

New

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,519 frontline employees who took The Breakroom Quiz

69th of 108 rated security

Job description

Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Patrol Console Operator in Canton, MA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as an Unarmed Patrol Officer in a fast-paced technology location, where you will monitor and patrol assigned areas, remain visible to help reduce security-related incidents, and deliver exceptional customer service and communication. In this role, you will support a caring, agile team that values reliability, innovation, teamwork, and integrity while helping create a welcoming experience for employees and visitors.
Position Type: Full Time
Pay Rate: $19.00 / Hour
Job Schedule:
DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMWed12:00 AM - 08:00 AMThur12:00 AM - 08:00 AMFri12:00 AM - 08:00 AM
What You'll Do:
  • Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
  • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns according to site protocols.
  • Conduct regular and random patrols throughout the building, office areas, parking areas, and perimeter to help to deter unauthorized activity and/or identify unusual conditions.
  • Monitor access points, visitor activity, and/or credential checks to help to deter unauthorized entry while supporting daily operations and customer service expectations.
  • Communicate with site contacts, supervisors, and/or emergency personnel regarding incidents, maintenance concerns, and other security-related matters that may affect the location.

Minimum Requirements:
  • Customer service experience is preferred.
  • Comfortable using a computer or tablet is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:
  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1631617

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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