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How much do security console operator jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for security console operator in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are Security Console Operators?

Security Console Operators are professionals responsible for monitoring security systems such as surveillance cameras, alarms, and access control systems from a central control room. They observe security feeds, respond to incidents or alarms, communicate with on-site security personnel, and document events to ensure the safety and security of a facility. Their role is crucial in preventing unauthorized access, managing emergencies, and coordinating responses to potential security threats.

What is the difference between Security Console Operator vs Security Guard?

AspectSecurity Console OperatorSecurity Guard
CredentialsBasic security training, possibly certifications in monitoring or alarm systemsSecurity guard license or certification, depending on state
Work EnvironmentControl rooms, monitoring centers, indoor environmentsPatrols, entrances, outdoor or indoor premises
Employer & IndustrySecurity companies, corporate facilities, hospitalsRetail stores, malls, industrial sites, public events
Primary DutiesMonitoring security systems, controlling access, responding to alarmsPatrolling premises, observing, deterring unauthorized activity

While both roles focus on security, Security Console Operators primarily monitor security systems and control access from a centralized location, whereas Security Guards actively patrol and observe physical premises. The roles often overlap in security credentials and industry usage, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Security Console Operator, and why are they important?

To thrive as a Security Console Operator, you need strong situational awareness, attention to detail, and a solid understanding of security protocols, often backed by a high school diploma or security certification. Familiarity with surveillance systems, alarm monitoring software, and access control systems is typically required. Excellent communication, calmness under pressure, and decision-making skills help operators efficiently manage incidents and coordinate with security teams. These skills are vital to ensure the safety and security of people and property by enabling rapid, accurate responses to potential threats.

What are some common challenges Security Console Operators face during their shifts, and how can they effectively address them?

Security Console Operators often encounter challenges such as managing multiple surveillance feeds simultaneously, responding quickly to alarms, and maintaining clear communication with on-site personnel. Situational awareness and the ability to prioritize incidents are crucial. To effectively address these challenges, operators should stay organized, use checklists, and participate regularly in training sessions to stay updated on protocols. Proactive communication with the security team ensures timely response and helps prevent escalation of incidents.
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Security Console Operator jobs near you
Infographic showing various Security Console Operator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,204 per year, or $19.8 per hour.
Physical Security Console Operator - Onsite (Evening Shift)

Physical Security Console Operator - Onsite (Evening Shift)

Broadridge Financial Solutions, Inc.

New York, NY • On-site

$18/hr

Full-time

Posted 22 days ago

Broadridge rating

6.6

Company rating: 6.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are seeking a Physical Security Console Operator to join the dynamic team in our New York City office. In this role, you will be responsible for monitoring the following: the Closed-Circuit Television (CCTV) system, the access control system, security records, key control, ID/access badge issue, physical security of the site, equipment dispatch accountability, electronic inventory accountability, and safety inspections.
Do you have experience in physical security monitoring? Are you looking to become part of a team? If so, we'd love to hear from you!
The work hours are 3:00 PM - 11:00 PM, Monday-Friday. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.
Responsibilities:
  • Overseeing the physical security of the site in regards to protection of assets and personnel
  • Supervising and controlling personnel access into the facility
  • Monitoring and reporting the following: event alarms triggered on the access control system and or Closed-Circuit Television (CCTV) system, ID/access badge issues, physical security of the site, and the historical log book
  • Responding to, evaluating, and resolving any event alarms received at the console monitoring station
  • Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found, including procedural breaches in security policies
  • Keeping the Security Management Teaminformed of all security matters and issues as they pertain to the site and performing additional duties as directed
  • Must be able to work from 3:00 PM - 11:00 PM, Monday-Friday, with occasional overtime. Shift is subject to change based on coverage and department needs.
  • Must be able to travel and perform other related duties and functions as assigned by management

Requirements:
  • High School diploma or equivalent is required
  • Ability to communicate in a clear and concise manner with other Security and Facility personnel, both verbally and in the written form
  • Must be vigilant, reporting any security issues or incidents
  • Knowledge of filing and phone courtesy is required
  • Ability to use personal computer including, but not limited to, a basic level of the following: Typing, MS Excel, MS Word, and MS PowerPoint is required
  • CPR certification preferred

The pay rate is $18.00 per hour, plus a 3.5% shift differential. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligible.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
#LI-KS1
#LI-Onsite
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

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About Broadridge

Sourced by ZipRecruiter

Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New Hyde Park, NY, US

Year founded

1962

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