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Second Chance Remote Jobs in Rutherford, NJ (NOW HIRING)

DarioHealth

Customer Support Representative

Manhattan, NY · On-site +1

$17.50 - $23.75/hr

Remote Work Requirements * A quiet, private, distraction-free home office environment. * Reliable high-speed internet with a minimum 10Mbps download speed and 5Mbps upload speed. * Discipline and ...

DarioHealth

Customer Support Representative

Manhattan, NY · Remote

$16.50 - $22.25/hr

Remote Work Requirements * A quiet, private, distraction-free home office environment. * Reliable high-speed internet with a minimum 10Mbps download speed and 5Mbps upload speed. * Discipline and ...

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All JobsSecond Chance Remote JobsSecond Chance Remote Jobs in Rutherford, NJ

Second Chance Remote information

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What are Second Chance Remote jobs?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What unique challenges might I encounter when working in a Second Chance Remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.
What are popular job titles related to Second Chance Remote jobs in Rutherford, NJ? For Second Chance Remote jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Second Chance Remote jobs in Rutherford, NJ look for? The top searched job categories for Second Chance Remote jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Second Chance Remote jobs? Cities near Rutherford, NJ with the most Second Chance Remote job openings:
Second Chance Remote jobs near you

Customer Support Representative (Remote) online

frame media excel

New York, NY • Remote

$45K - $69K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

About the job
Customer Support Representatives will primarily report to a Sr. Qualitative Specialist, who leads handling customer requests and associated procedures. We have a collaborative and innovative workplace and the expectation is that as a Customer Support Representative, you will work closely with other departments to improve tactics, processes, and communications over time.
A Representative may need to respond to chat requests and be present in interviews after typical work hours or on the weekend. Weekday schedules will be flexible in order to balance out these commitments as necessary.
Responsibilities
Help members troubleshoot issues they encounter while using the Live platform and provide actionable tips to resolve the problem.
Represent the client in IDI & Focus Group Waiting rooms & proactively confirm member qualification and device functionality prior to interviews.
Follow communication and security procedures, guidelines, and policies including all known PI procedures.
Moderate incoming Qualitative Research Responses based on Commercial team requests and general platform quality support needs.
Qualifications
Previous customer service experience.
Strong verbal and written communication skills
Experience multi-tasking in a fast-paced and changing environment
Proactive, organized, and detail oriented
Self-starting professional with a positive attitude
Empathetic communicator with a customer-focused mindset
Problem-solving and logical thinking skills; you demonstrate initiative, take ownership of customers' needs, and make suggestions to improve processes and customer service
Ability to work in a team environment and work a flexible or weekend schedule to meet our business needs
Computer-literate and proficient in Microsoft Excel / Google Drive
Previous Salesforce and or Zendesk experience is a plus, but not required
Benefits
We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately
A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
The opportunity to make an immediate impact as a part of a fast-growing company
The target base compensation for this role is $45,000 - $69,000 / yr.
Employment Type: FULL_TIME

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